3 software downloads for "help desk management"

Public Folder HelpDesk 10.1

Updated

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets stored in Outlook and Access or SQL db. Closed tickets only in the database but can be searched and re-created in Outlook if needed. E-mail history. Statistics tool, KBase. Subscription $150/month for all kalmstrom.com products. [more]

10 MB

US$ 1286.47, EU€ 950.00, GB£ 854.90

Help Desk Tool Kit

The Help Desk is Your Company's First Point of Contact for IT Services The process of Help Desk Management is essential for day-to-day operations as it's usually the single point of contact for most of the organization's IT needs. Needless to say, most organizations today would grind to a screeching halt without the support of the help desk. Organizations look to the service desk for a wide variety of activities including: Basic support of computing, telecommunications and... [more]

1000 KB

US$ 199.00, EU€ 146.95, GB£ 132.24

FTrack CRM Standard Edition 7.06.02

FTrack CRM is a multi-lingual, Small Business Customer Relationship Management System (CRM) with a with a Help Desk Management System,100% web based. FTrack also incorporates a Help Desk and Asset Management package for IT Managers. It uses a standard Explorer-like interface for navigation between manufacturers vendors, products, and customers. FTrack allows you to create sales opportunities, quotations, sales orders, invoices, purchase orders, track vendor orders and receipts, and monitor... [more]

1000 KB

US$ 99.00, EU€ 73.11, GB£ 65.79