200 software downloads for "help desk"

Help Desk for IIS 2.1

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket. [more]

4 MB

US$ 199.00, EU€ 146.56, GB£ 130.92

help desk software - sitehelpdesk 7.2

Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools. [more]

292 KB

US$ 800.00, EU€ 589.18, GB£ 526.32

Help Desk-99 4.0.165

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. [more]

5 MB

US$ 180.00, EU€ 132.57, GB£ 118.42

Help Desk / Support Manager

Help Desk / Support / Work Order System. [more]

1000 KB

US$ 45.99, EU€ 33.87, GB£ 30.26

Live DeskPro 3.0

Make Life Easier - Increase Sales With Our Professional Support Help Desk! LIVE DESK PRO - The Ultimate Customer Support System! What can Live Desk Pro do you or how can it help your business and eBay customers. Gives you a live web-based help support service Make you look professional Automate your business and Saves many customer support hours... Store and download latest upgrades... Convert more prospects to customers... Skyrocket customer loyalty and... [more]

1000 KB

US$ 19.50, EU€ 14.36, GB£ 12.83

Help Desk Tool Kit

The Help Desk is Your Company's First Point of Contact for IT Services The process of Help Desk Management is essential for day-to-day operations as it's usually the single point of contact for most of the organization's IT needs. Needless to say, most organizations today would grind to a screeching halt without the support of the help desk. Organizations look to the service desk for a wide variety of activities including: Basic support of computing, telecommunications and... [more]

1000 KB

US$ 199.00, EU€ 146.56, GB£ 130.92

Help Desk for IIS - Full Version

Help Desk for IIS - Full Version [more]

1000 KB

US$ 199.00, EU€ 146.56, GB£ 130.92

Help Desk for IIS - Custom Build

Help Desk for IIS - Custom Build [more]

1000 KB

US$ 99.00, EU€ 72.91, GB£ 65.13

Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Rea

Covers every detail, including some missed in other books. This thorough book provides a clear roadmap to designing, implementing and operating a help desk. The author leaves no key process out and completely covers everything from initial concept to measuring support effectiveness and process improvement. The book starts with an initial strategy that is focused on planning help desk services that are completely aligned to requirements and are based on a mission statement. This... [more]

1000 KB

US$ 49.95, EU€ 36.79, GB£ 32.86

Help Desk 100 Success Secrets - Helpdesk Need to Know topics covering Help desk jobs, Help desk softw

There has never been a Help Desk manual like this. 100 Success Secrets is not about the ins and outs of the Help Desk. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This book is also not about a Help Desk’s best practice and standards details. Instead it introduces everything you want to know to... [more]

1000 KB

US$ 19.95, EU€ 14.69, GB£ 13.13

Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Rea

Covers every detail, including some missed in other books. This thorough book provides a clear roadmap to designing, implementing and operating a help desk. The author leaves no key process out and completely covers everything from initial concept to measuring support effectiveness and process improvement. The book starts with an initial strategy that is focused on planning help desk services that are completely aligned to requirements and are based on a mission statement. This... [more]

0 KB

US$ 49.95, EU€ 36.79, GB£ 32.86

Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Rea

Covers every detail, including some missed in other books. This thorough book provides a clear roadmap to designing, implementing and operating a help desk. The author leaves no key process out and completely covers everything from initial concept to measuring support effectiveness and process improvement. The book starts with an initial strategy that is focused on planning help desk services that are completely aligned to requirements and are based on a mission statement. This... [more]

1000 KB

US$ 49.95, EU€ 36.79, GB£ 32.86

Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Rea

Covers every detail, including some missed in other books. This thorough book provides a clear roadmap to designing, implementing and operating a help desk. The author leaves no key process out and completely covers everything from initial concept to measuring support effectiveness and process improvement. The book starts with an initial strategy that is focused on planning help desk services that are completely aligned to requirements and are based on a mission statement. This... [more]

1000 KB

US$ 49.95, EU€ 36.79, GB£ 32.86

Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Rea

Covers every detail, including some missed in other books. This thorough book provides a clear roadmap to designing, implementing and operating a help desk. The author leaves no key process out and completely covers everything from initial concept to measuring support effectiveness and process improvement. The book starts with an initial strategy that is focused on planning help desk services that are completely aligned to requirements and are based on a mission statement. This... [more]

1000 KB

US$ 49.95, EU€ 36.79, GB£ 32.86

Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Rea

This thorough book provides a clear roadmap to designing, implementing and operating a help desk. The author leaves no key process out and completely covers everything from initial concept to measuring support effectiveness and process improvement. Contains an in-depth coverage of operational requirements for the help desk once it has been implemented. It hits all of the critical success factors, such as performance metrics, service level agreements, communications and internal... [more]

0 KB

US$ 49.95, EU€ 36.79, GB£ 32.86

Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Rea

Covers every detail, including some missed in other books. This thorough book provides a clear roadmap to designing, implementing and operating a help desk. The author leaves no key process out and completely covers everything from initial concept to measuring support effectiveness and process improvement. The book starts with an initial strategy that is focused on planning help desk services that are completely aligned to requirements and are based on a mission statement. This... [more]

1000 KB

US$ 49.95, EU€ 36.79, GB£ 32.86

Help Desk Balanced Scorecard Metrics for Excel

The most important aspect of any business is customer relationships, if you can manage incoming requests, process them in a timely manner, then you will have a constant sales growth. Helpdesk plays a key role in this process. It is important to measure the performance of helpdesk as it is a good way to find out what is going bad in your customer support service. Keeping an eye on key performance metrics and improving your positions will return in a sales growth. [more]

1000 KB

US$ 24.00 US$ 19.20 with 20% discount coupon

Web Help Desk Software - Free Ed. (.dmg) 9.1.24

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration. [more]

55 MB

Web Help Desk Software for Windows 9.1.24

The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. [more]

80 MB

Web Help Desk Software for Mac OS X 9.1.24

The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. [more]

55 MB