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Public Folder HelpDesk for Outlook  

Public Folder HelpDesk for Outlook 9.2.5
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Size: 7 MB US$ 1026.58, EU€ 650.00, GB£ 523.15, AU$ 1108.43

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Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

Runs under: Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Prem

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Publisher: kalmstrom.com Outlook Solutions | More programs by this publisher | Visit Home Page
Downloads: 1 so far this month, 0 last month, 70 total
License: Free to try
Last updated: More than a year ago (10 Jan 07)
Install support: Install and Uninstall
Requirements: Exchange Server 5.5 or later
Recent changes: Automatic e-mail notification
Publisher Country: Sweden
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