Pepco Self-Service download

Step 1. Installer

Step 1. Open the Installer

Locate the installer file and double click to open.

Step 2. Security

Step 2. Click 'Yes' or 'Run'

Authorize the installer using the security dialog.

Step 3. Follow instructions

Step 3. Follow Installer Instructions

Read the instructions to setup your software.

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Make a payment; report and check the status of power outages for Pepco customers.

Pay My Bill ? Log in using your account number and zip code to pay your bill using either a bank account or credit/debit card.

My Outage - Report your power outage and get an update on the status of your outage.

Outage Map - Interactive map of Pepco?s service territory provides information about current power outages; including: customers affected, estimated restoration time, cause and crew status.

From time to time, power outages occur for various reasons across Pepco's service territory. In most cases, power is restored in less than two hours but sometimes, more serious outages are possible. Hurricanes, thunderstorms, ice storms, fierce winds and extreme heat strain the power delivery system and can prolong power restoration. Pepco personnel are well trained and well prepared to handle such events as quickly and safely as possible.