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windows xp can not instale fax

 
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al69er

External


Since: May 29, 2006
Posts: 17



(Msg. 1) Posted: Thu Sep 13, 2007 5:02 am
Post subject: windows xp can not instale fax
Archived from groups: microsoft>public>windowsxp>print_fax (more info?)

i go to control panal click on printers and fax it comes up showing my
printer but no fax than i click on install a local fax printer and nothing
happens the wisard dose not come up HELP
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Hal Hostetler [MVP P/I]

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Since: Mar 31, 2006
Posts: 25



(Msg. 2) Posted: Thu Sep 13, 2007 1:52 pm
Post subject: Re: windows xp can not instale fax [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Start here:

http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132
2. Why can't the XP Fax Installation Program find the Installation Files?

In this case, it appears to have found all the files, but didn't install
them correctly. It is likely you have security data base corruption as
documented here:

http://support.microsoft.com/kb/884018/EN-US/
You cannot add a Windows component in Windows XP

You can either:

1. Get the hotfix mentioned in the KB article and install it. Microsoft
usually waives any charges for support calls to get supported hotfixes
listed in Knowledge Base articles.

2. Try this procedure using the Esentutl.exe utility mentioned in the KB
article to recover from security database corruption:

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00270202
HP and Compaq Notebook PCs: Unable to Install Windows XP Fax Software

I can report that the Esentutl utility has corrected the problem in a number
of cases, HOWEVER, note that Microsoft does NOT recommend that you use the
utility and would prefer you try the hotfix.

Hal
--
Hal Hostetler, CPBE -- hhh RemoveThis @kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"al69er" <al69er RemoveThis @discussions.microsoft.com> wrote in message
news:B969FA27-AB68-4154-8AF5-F5397BCB3929@microsoft.com...
> i go to control panal click on printers and fax it comes up showing my
> printer but no fax than i click on install a local fax printer and nothing
> happens the wisard dose not come up HELP
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Russ Valentine [MVP-Outlo

External


Since: May 25, 2005
Posts: 28



(Msg. 3) Posted: Thu Sep 13, 2007 5:01 pm
Post subject: Re: windows xp can not instale fax [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Wrong steps. XP Fax is installed from: Control Panel, Add or Remove
Programs, Add/Remove Windows Components
--
Russ Valentine
[MVP-Outlook]
"al69er" <al69er DeleteThis @discussions.microsoft.com> wrote in message
news:B969FA27-AB68-4154-8AF5-F5397BCB3929@microsoft.com...
>i go to control panal click on printers and fax it comes up showing my
> printer but no fax than i click on install a local fax printer and nothing
> happens the wisard dose not come up HELP
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Login to vote
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