Hi,
Generally that indicates a problem with a context menu entry, see:
http://windowsxp.mvps.org/context_folders.htm
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help -
www.rickrogers.org
"Alistair" <Alistair.RemoveThis@discussions.microsoft.com> wrote in message
news:1231F1C4-C379-4E63-84D1-1A818A7425AB@microsoft.com...
> When i rclick on the shortcut item on the opening screen i receive an
> error
> "Windows Explorer has encountered a problem and needs to close....." Can
> anybody advise. Thank you