reinstall vista

"Merritt" wrote
>I recently purchased a computer from dell with vista installed. i think i
> deleted something i shouldnt have and am having problems with it. I need
> to
> reinstall vista, but i did not get a cd or dvd with the system what do i
> do?

The computer manufacturer has to provide you with some means to reinstall
the OS. This is either the installation DVD, or a recovery CD/DVD or a
partition on the hard drive with an image of the drive as received from the
factory. Some have a procedure whereby you are to created a recovery DVD or
CD the first time the system is turned on.

Check the documentation that came with the computer or contact the computer
tech support.

--
Rock [MS-MVP User/Shell]

"Merritt" <Merritt.DeleteThis@discussions.microsoft.com> wrote in message
news:945D1494-CF6D-4F24-BCE7-203D9709DE35@microsoft.com...
> I recently purchased a computer from dell with vista installed. i think i
> deleted something i shouldnt have and am having problems with it. I need
to
> reinstall vista, but i did not get a cd or dvd with the system what do i
do?

Your answer is probably with 20 posts down on this forum but, you probably
have a restore partition on your hard drive.

>

Rock wrote:

> "Merritt" wrote
>>I recently purchased a computer from dell with vista installed. i think i
>> deleted something i shouldnt have and am having problems with it. I need
>> to
>> reinstall vista, but i did not get a cd or dvd with the system what do i
>> do?
>
> The computer manufacturer has to provide you with some means to reinstall
> the OS. This is either the installation DVD, or a recovery CD/DVD or a
> partition on the hard drive with an image of the drive as received from
> the
> factory. Some have a procedure whereby you are to created a recovery DVD
> or CD the first time the system is turned on.
>
> Check the documentation that came with the computer or contact the
> computer tech support.
>
Somehow i think that expecting the average user to do anything but just use
the computer is a fool's errand. Not packaging a reinitialize dvd with
vista borders on criminal misunderstanding of the market realities.
--
JosephKK
Gegen dummheit kampfen die Gotter Selbst, vergebens.  
--Schiller

"joseph2k" <quiettechblue.RemoveThis@yahoo.com> wrote
> Rock wrote:
>
>> "Merritt" wrote
>>>I recently purchased a computer from dell with vista installed. i think i
>>> deleted something i shouldnt have and am having problems with it. I need
>>> to
>>> reinstall vista, but i did not get a cd or dvd with the system what do i
>>> do?
>>
>> The computer manufacturer has to provide you with some means to reinstall
>> the OS. This is either the installation DVD, or a recovery CD/DVD or a
>> partition on the hard drive with an image of the drive as received from
>> the
>> factory. Some have a procedure whereby you are to created a recovery DVD
>> or CD the first time the system is turned on.
>>
>> Check the documentation that came with the computer or contact the
>> computer tech support.
>>
> Somehow i think that expecting the average user to do anything but just
> use
> the computer is a fool's errand. Not packaging a reinitialize dvd with
> vista borders on criminal misunderstanding of the market realities.

I agree that one should have an installation DVD, not a recovery disk or a
hidden partition. That's one reason why I use retail versions. This was
the same direction the large OEM's went in XP. Originally some vendors
provided a real installation CD, although quite often BIOS locked, still one
had could do a repair install with it, access the recovery console, etc. in
short do everything you could do with a retail installation CD. Then for
cost savings they moved more and more to the recovery CD and then the hidden
partition just to save a few pennies and to cut down on tech support costs.
I see it as the same in Vista.

Caveat emptor applies.

--
Rock [MS-MVP User/Shell]