"No program is registered to open this file" error

If we have users open a link to an asf file in word, Word responds with
a "No program is registered to open this file" error. Users who have
this problem are all limited users, running a custom locked down version
of Windows XP service pack 2. I think the problem comes from rights
issue somewhere in the registry, but i don't know where to look. Any
help would be greatly appreciated.

Matt Adams
District Network Specialist
Winnebago Schools

Do the .asf files play if opened directly from Windows Media Player?

Do the .asf files play if double clicked.

If you are using Windows Media Player, make sure that the file association
for .asf is set for Windows Media Player...

Right click an .asf file | Properties | General tab |
Make sure that Windows Media Player is listed under Opens With |
If it isn't, click the Change button and navigate to Windows Media Player.

OFFXP: Error Message: No Program Is Registered to Open This File
http://support.microsoft.com/default.aspx?scid=kb;en-us;298019

OFF2000: Error Message "No program is registered to open this file."
http://support.microsoft.com/kb/224111/en-us

To associate a file with a program
http://www.microsoft.com/resources/documentation/windows/xp/all/proddo...en-us/a

To change the program that opens a file
http://www.microsoft.com/resources/documentation/windows/xp/all/proddo...en-us/w

To associate a file name extension with a file type
http://www.microsoft.com/resources/documentation/windows/xp/all/proddo...en-us/w

To modify an existing file type
http://www.microsoft.com/resources/documentation/windows/xp/all/proddo...en-us/w

How to change file associations in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;307859

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User
"Matt Adams" <adamsm DeleteThis @winnebagoschools.org> wrote in message
news:uwnYj8dHGHA.3728@tk2msftngp13.phx.gbl...
> If we have users open a link to an asf file in word, Word responds with
> a "No program is registered to open this file" error. Users who have
> this problem are all limited users, running a custom locked down version
> of Windows XP service pack 2. I think the problem comes from rights
> issue somewhere in the registry, but i don't know where to look. Any
> help would be greatly appreciated.
>
> Matt Adams
> District Network Specialist
> Winnebago Schools