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lock up problem

  
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computer1

External


Since: Jan 21, 2008
Posts: 9



(Msg. 1) Posted: Mon Jan 21, 2008 9:08 am
Post subject: lock up problem
Archived from groups: microsoft>public>windows>vista>general (more info?)
i bought a brand new toshiba laptop equium a200 - ivo with vista on it. it
locks up intermittently. i have ruled out over heating. does anyone have come
across this problem and any suggestions on how to fix it?
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Andre Da Costa[ActiveWin]

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Since: Dec 26, 2007
Posts: 72



(Msg. 2) Posted: Mon Jan 21, 2008 12:47 pm
Post subject: Re: lock up problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Can you boot into Safe Mode, open the Event Viewer
to see if there are any logged reports that might give a hint of hardware
failure or service that might help in better diagnosing the problem?

I would also check Problem Reports and Solutions to see if there any
solutions to problems you might be encountering.

Other than that, take it back if its still under warranty as Alias
mentioned.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
"computer1" <computer1.DeleteThis@discussions.microsoft.com> wrote in message
news:DE7E54F2-A458-4F6C-9B90-280193ABF57E@microsoft.com...
>i bought a brand new toshiba laptop equium a200 - ivo with vista on it. it
> locks up intermittently. i have ruled out over heating. does anyone have
> come
> across this problem and any suggestions on how to fix it?
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Alias

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Since: Nov 24, 2007
Posts: 23



(Msg. 3) Posted: Mon Jan 21, 2008 6:11 pm
Post subject: Re: lock up problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
computer1 wrote:
> i bought a brand new toshiba laptop equium a200 - ivo with vista on it. it
> locks up intermittently. i have ruled out over heating. does anyone have come
> across this problem and any suggestions on how to fix it?

Take it back and demand a refund.

Alias
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computer1

External


Since: Jan 21, 2008
Posts: 9



(Msg. 4) Posted: Tue Jan 22, 2008 4:06 pm
Post subject: Re: lock up problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Hi Alias

i took it back but they refused a refund saying laptop is not faulty.

"Alias" wrote:

> computer1 wrote:
> > i bought a brand new toshiba laptop equium a200 - ivo with vista on it. it
> > locks up intermittently. i have ruled out over heating. does anyone have come
> > across this problem and any suggestions on how to fix it?
>
> Take it back and demand a refund.
>
> Alias
>
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computer1

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Since: Jan 21, 2008
Posts: 9



(Msg. 5) Posted: Tue Jan 22, 2008 4:07 pm
Post subject: Re: lock up problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Hi Andre

i checked event viewer, it says The previous system shutdown was unexpected.
some times it says:

The Parallel port driver service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it
has no enabled devices associated with it.

however the laptop does not have any parallel port

nothing logged in Problem Reports and Solutions

it is under warranty however the trader has refused a refund or an exchange.

"Andre Da Costa[ActiveWin]" wrote:

> Can you boot into Safe Mode, open the Event Viewer
> to see if there are any logged reports that might give a hint of hardware
> failure or service that might help in better diagnosing the problem?
>
> I would also check Problem Reports and Solutions to see if there any
> solutions to problems you might be encountering.
>
> Other than that, take it back if its still under warranty as Alias
> mentioned.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
> "computer1" <computer1.DeleteThis@discussions.microsoft.com> wrote in message
> news:DE7E54F2-A458-4F6C-9B90-280193ABF57E@microsoft.com...
> >i bought a brand new toshiba laptop equium a200 - ivo with vista on it. it
> > locks up intermittently. i have ruled out over heating. does anyone have
> > come
> > across this problem and any suggestions on how to fix it?
>
>
>
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Alias

External


Since: Nov 24, 2007
Posts: 23



(Msg. 6) Posted: Wed Jan 23, 2008 2:07 am
Post subject: Re: lock up problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
computer1 wrote:
> Hi Alias
>
> i took it back but they refused a refund saying laptop is not faulty.
>
> "Alias" wrote:
>
>> computer1 wrote:
>>> i bought a brand new toshiba laptop equium a200 - ivo with vista on it. it
>>> locks up intermittently. i have ruled out over heating. does anyone have come
>>> across this problem and any suggestions on how to fix it?
>> Take it back and demand a refund.
>>
>> Alias
>>

Go back, but this time make sure there are a lot of customers present
and repeat your demands in a loud, but polite voice.

Alias
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