igfx drive stopped responding

I hope I'm posting in the right place, but I'm going crazy trying to
find out how to fix my stupid computer. Like so many, I've had nothing
but trouble with this Vista. I would never have bought it, but it was
all they were selling.

Anyway, here is what is going on:

I have an HP PC Media Center m7760n running Vista Home Premium (32
bits). I purchased this Media center because I'm a big photo/video
buff, and I figured this would be the best PC for me (yeah right!)

Anyway, I cannot use Windows Movie maker for my videos.. It crashes
because of some random program I don't even have on my computer. So, I
purchased Roxio's Easy Media Creator Suite 9 (Vista Compatible -- yeah
right)

After fixing a few issues with that, I thought I was all set. Now,
whenever I try editing videos, my computer screen goes black and my PC
beeps. It will come back for a second, disappear, and beep some more.
I get an error message that says my igfx drive has stopped working, and
yada yada.

I've researched the issue.

Apparently this happens a lot to people who play to war of the
warcraft. Supposedly, all I need is to update my igfx drive, and I'll
be all set? So I track down the update for my Intel 82945G express
Chipset Family Card-majiig
(http://support.intel.com/support/graphics/sb/CS-023621.htm) and it
tells me it's not validated for my computer.

I have no idea what else to do. Microsoft's Amazing problem resolver
has no solutions, and I can't find anything like this online (minus the
War of the Warcraft thing). While Searching through my Problem solver
program, I found this--(below)

Not sure what it means, but googling it brought me here, so I figured
I'd try it out. Please let me know if there is anything I can do



Description
A problem with your video hardware caused Windows to stop working
correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be
available)
WD-20070531-2151-02.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem,
opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: 88C9FD30
BCP2: 8C0253D0
BCP3: 0000000E
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Server information: e3772240-605b-45e1-a36f-f023ef49b3c3


--
tekietek
------------------------------------------------------------------------
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tekieted,

Several people have posted here with that BCCode 117 error. I've also used
google to search on this error code, and the only information I could find
leads me to believe that a BCCode is always related to a driver problem.
There are numbers other than 117 BCCode errors; e.g., 117 is not the only
such code error number. Even so, that fact doesn't matter, as it's likely
always some type of driver error, as best I could figure out. I'm no expert
in this field.

I've further concluded that the bad driver likely is an unsigned driver
installed on your computer along with some vendor's hardware or software, or
both. An unsigned driver means that it hasn't been tested by Microsoft to
verify that it's compatible with Vista. In other words, it's like not having
been signed off on by Microsoft (my way of looking at it).

So, how do you go about trying to find that offending driver? Vista
includes a utility that can search your hard driver looking for unsigned
drivers. That's a good way to get started in tracking down this problem.
Here is how you do it: Click on Start and then on Run. In the space
provided, enter: sigverif.exe and click on OK.

The utility will run and display all unsigned drivers it finds. Look it
over to see whether you notice something suspicious. This process isn't
easy, because what is suspicious? That's the crux of the effort. You have
to figure it out. You may get lucky and spot something because some vendors
use some letters in the names of their drivers which can identify the vendor.
For example, ATI (the video card maker) most often includes the letters ati
in their file names, thusly: atitool.sys (an actual example). But it's not
always that easy. Again, google can be used.

Another approach is to ask yourself whether this condition started after
some change you made, such as after installing some software, or after
installing some hardware along with its drivers. You get the idea. Take a
shot at it and see how you do. This likely is not a Vista issue, but rather
something incompatible with Vista running on your computer. That's been our
experience up to now.

Let us know what you find. Someone here may be able to be of further
assistance.

--
freddy


"tekietek" wrote:

>
> I hope I'm posting in the right place, but I'm going crazy trying to
> find out how to fix my stupid computer. Like so many, I've had nothing
> but trouble with this Vista. I would never have bought it, but it was
> all they were selling.
>
> Anyway, here is what is going on:
>
> I have an HP PC Media Center m7760n running Vista Home Premium (32
> bits). I purchased this Media center because I'm a big photo/video
> buff, and I figured this would be the best PC for me (yeah right!)
>
> Anyway, I cannot use Windows Movie maker for my videos.. It crashes
> because of some random program I don't even have on my computer. So, I
> purchased Roxio's Easy Media Creator Suite 9 (Vista Compatible -- yeah
> right)
>
> After fixing a few issues with that, I thought I was all set. Now,
> whenever I try editing videos, my computer screen goes black and my PC
> beeps. It will come back for a second, disappear, and beep some more.
> I get an error message that says my igfx drive has stopped working, and
> yada yada.
>
> I've researched the issue.
>
> Apparently this happens a lot to people who play to war of the
> warcraft. Supposedly, all I need is to update my igfx drive, and I'll
> be all set? So I track down the update for my Intel 82945G express
> Chipset Family Card-majiig
> (http://support.intel.com/support/graphics/sb/CS-023621.htm) and it
> tells me it's not validated for my computer.
>
> I have no idea what else to do. Microsoft's Amazing problem resolver
> has no solutions, and I can't find anything like this online (minus the
> War of the Warcraft thing). While Searching through my Problem solver
> program, I found this--(below)
>
> Not sure what it means, but googling it brought me here, so I figured
> I'd try it out. Please let me know if there is anything I can do
>
>
>
> Description
> A problem with your video hardware caused Windows to stop working
> correctly.
>
> Problem signature
> Problem Event Name: LiveKernelEvent
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
>
> Files that help describe the problem (some files may no longer be
> available)
> WD-20070531-2151-02.dmp
> sysdata.xml
> Version.txt
>
> View a temporary copy of these files
> Warning: If a virus or other security threat caused the problem,
> opening a copy of the files could harm your computer.
>
> Extra information about the problem
> BCCode: 117
> BCP1: 88C9FD30
> BCP2: 8C0253D0
> BCP3: 0000000E
> BCP4: 00000000
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 768_1
> Server information: e3772240-605b-45e1-a36f-f023ef49b3c3
>
>
> --
> tekietek
> ------------------------------------------------------------------------
> tekietek's Profile: http://forums.techarena.in/member.php?userid=26295
> View this thread: http://forums.techarena.in/showthread.php?t=758674
>
> http://forums.techarena.in
>
>