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Marc Seidler

External


Since: Nov 27, 2004
Posts: 9



(Msg. 1) Posted: Fri Mar 05, 2004 8:16 am
Post subject: Cannot connect
Archived from groups: microsoft>public>windowsxp>work_remotely (more info?)
I have a client who uses Remote Connection to connect to a server via the
web. On his new WinXp Home desktop (client) when he tries to connect an
error message pops up that it is unable to make the connection. We can
connect using the same internet connection via his LAN (DSL) using another
WinXP home system and a Windows 98se laptop system with terminal services
installed. The Ip address for this connection ends in :7200. I have
rebuilt TCP (netsh), R&R'd the NIC and tried replacing the NIC to no avail.
Internet and LAN access is fine as is e-mail access.
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Marc Reynolds [MSFT]

External


Since: Jan 15, 2004
Posts: 10



(Msg. 2) Posted: Fri Mar 05, 2004 8:17 am
Post subject: Re: Cannot connect [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Does he have the XP firewall client (ICF) enabled? Any other firewall
software? Can he ping the server?

--

Thanks,
Marc Reynolds
Microsoft Technical Support

This posting is provided "AS IS" with no warranties, and confers no rights.


"Marc Seidler" <admin.DeleteThis@computerdoctors.net> wrote in message
news:uADyHRrAEHA.1732@TK2MSFTNGP12.phx.gbl...
> I have a client who uses Remote Connection to connect to a server via the
> web. On his new WinXp Home desktop (client) when he tries to connect an
> error message pops up that it is unable to make the connection. We can
> connect using the same internet connection via his LAN (DSL) using another
> WinXP home system and a Windows 98se laptop system with terminal services
> installed. The Ip address for this connection ends in :7200. I have
> rebuilt TCP (netsh), R&R'd the NIC and tried replacing the NIC to no
avail.
> Internet and LAN access is fine as is e-mail access.
>
>
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Marc Seidler

External


Since: Nov 27, 2004
Posts: 9



(Msg. 3) Posted: Sun Mar 07, 2004 9:20 am
Post subject: Re: Cannot connect [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
No ICF or other firewall software. Can ping IP but not port. Port 7200
seems closed for some reason.
"Marc Reynolds [MSFT]" <marcrey.RemoveThis@online.microsoft.com> wrote in message
news:eBlTbjrAEHA.3308@TK2MSFTNGP10.phx.gbl...
> Does he have the XP firewall client (ICF) enabled? Any other firewall
> software? Can he ping the server?
>
> --
>
> Thanks,
> Marc Reynolds
> Microsoft Technical Support
>
> This posting is provided "AS IS" with no warranties, and confers no
rights.
>
>
> "Marc Seidler" <admin.RemoveThis@computerdoctors.net> wrote in message
> news:uADyHRrAEHA.1732@TK2MSFTNGP12.phx.gbl...
> > I have a client who uses Remote Connection to connect to a server via
the
> > web. On his new WinXp Home desktop (client) when he tries to connect an
> > error message pops up that it is unable to make the connection. We can
> > connect using the same internet connection via his LAN (DSL) using
another
> > WinXP home system and a Windows 98se laptop system with terminal
services
> > installed. The Ip address for this connection ends in :7200. I have
> > rebuilt TCP (netsh), R&R'd the NIC and tried replacing the NIC to no
> avail.
> > Internet and LAN access is fine as is e-mail access.
> >
> >
>
>
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"Jeffrey Randow

External


Since: Dec 19, 2003
Posts: 81



(Msg. 4) Posted: Sun Mar 07, 2004 3:48 pm
Post subject: Re: Cannot connect [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
You can possibly ping with a firewall somewhere along the line...
Most will still respond to Ping request unless it is otherwise turned
off...

Jeffrey Randow (Windows Net. & Smart Display MVP)
jeffreyr-support DeleteThis @remotenetworktechnology.com

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone

On Sun, 7 Mar 2004 09:20:30 -0500, "Marc Seidler"
<admin DeleteThis @computerdoctors.net> wrote:

>No ICF or other firewall software. Can ping IP but not port. Port 7200
>seems closed for some reason.
>"Marc Reynolds [MSFT]" <marcrey DeleteThis @online.microsoft.com> wrote in message
>news:eBlTbjrAEHA.3308@TK2MSFTNGP10.phx.gbl...
>> Does he have the XP firewall client (ICF) enabled? Any other firewall
>> software? Can he ping the server?
>>
>> --
>>
>> Thanks,
>> Marc Reynolds
>> Microsoft Technical Support
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>rights.
>>
>>
>> "Marc Seidler" <admin DeleteThis @computerdoctors.net> wrote in message
>> news:uADyHRrAEHA.1732@TK2MSFTNGP12.phx.gbl...
>> > I have a client who uses Remote Connection to connect to a server via
>the
>> > web. On his new WinXp Home desktop (client) when he tries to connect an
>> > error message pops up that it is unable to make the connection. We can
>> > connect using the same internet connection via his LAN (DSL) using
>another
>> > WinXP home system and a Windows 98se laptop system with terminal
>services
>> > installed. The Ip address for this connection ends in :7200. I have
>> > rebuilt TCP (netsh), R&R'd the NIC and tried replacing the NIC to no
>> avail.
>> > Internet and LAN access is fine as is e-mail access.
>> >
>> >
>>
>>
>
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Marc Seidler

External


Since: Nov 27, 2004
Posts: 9



(Msg. 5) Posted: Mon Mar 08, 2004 8:30 am
Post subject: Re: Cannot connect [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
There is no firewall running. No ZoneAlarm, MS ICF. Other systems on the
LAN connect fine. It is just this one WinXP system that cannot.
"Jeffrey Randow (MVP)" <jeffreyr-support DeleteThis @remotenetworktechnology.com> wrote
in message news:a46n40lri15mju66vqu8ceuak01fpvun9m@4ax.com...
> You can possibly ping with a firewall somewhere along the line...
> Most will still respond to Ping request unless it is otherwise turned
> off...
>
> Jeffrey Randow (Windows Net. & Smart Display MVP)
> jeffreyr-support DeleteThis @remotenetworktechnology.com
>
> Please post all responses to the newsgroups for the benefit
> of all USENET users. Messages sent via email may or may not
> be answered depending on time availability....
>
> Remote Networking Technology Support Site -
> http://www.remotenetworktechnology.com
> Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
>
> On Sun, 7 Mar 2004 09:20:30 -0500, "Marc Seidler"
> <admin DeleteThis @computerdoctors.net> wrote:
>
> >No ICF or other firewall software. Can ping IP but not port. Port 7200
> >seems closed for some reason.
> >"Marc Reynolds [MSFT]" <marcrey DeleteThis @online.microsoft.com> wrote in message
> >news:eBlTbjrAEHA.3308@TK2MSFTNGP10.phx.gbl...
> >> Does he have the XP firewall client (ICF) enabled? Any other firewall
> >> software? Can he ping the server?
> >>
> >> --
> >>
> >> Thanks,
> >> Marc Reynolds
> >> Microsoft Technical Support
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >rights.
> >>
> >>
> >> "Marc Seidler" <admin DeleteThis @computerdoctors.net> wrote in message
> >> news:uADyHRrAEHA.1732@TK2MSFTNGP12.phx.gbl...
> >> > I have a client who uses Remote Connection to connect to a server via
> >the
> >> > web. On his new WinXp Home desktop (client) when he tries to connect
an
> >> > error message pops up that it is unable to make the connection. We
can
> >> > connect using the same internet connection via his LAN (DSL) using
> >another
> >> > WinXP home system and a Windows 98se laptop system with terminal
> >services
> >> > installed. The Ip address for this connection ends in :7200. I have
> >> > rebuilt TCP (netsh), R&R'd the NIC and tried replacing the NIC to no
> >> avail.
> >> > Internet and LAN access is fine as is e-mail access.
> >> >
> >> >
> >>
> >>
> >
>
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