Depending on the age of the optical drive, you could use a standard CD
cleaning kit or just replace the drive. The lasers are either dirty or
dead. Of course, if it's still under guarantee, get it replaced by the
manufacturer.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows
"Tebogo" <Tebogo.TakeThisOut@discussions.microsoft.com> wrote in message
news:2D4C097A-924B-4363-B7C7-2D22D33A0BE2@microsoft.com...
>I tried to put a cd into my cd drive and its not playing it. It doesn't
>open
> the folder when i click on the disk drive in my computer. In Windows media
> player it says "please insert disk" I checked device manager and it says
> that
> my cd/dvd drive is working properly.
> Any one know how to fix this problem?