Cannot burn onto a blank cd anymore

Many thanks for your replies.
As I said, what I can't understand is how the drive can read dvd's and cd's
and also burn dvd's perfectly OK, but doesn't recognise a blank cd.
I've checked for updates for the drive, but can't find any.
Would it say specifically if a 'firmware' update was available ?
Thanks




"Andrew E." wrote:

> All dvd,cdrom,rw,dvdrw,etc have firmware updates from the hardware
> mfg,go to the web site & install..Also,once updated,maybe open device
> mgr,locate the drive,R.click on it,select "uninstall",close out device
> mgr,shut
> down pc.Connect the drive to another IDE or USB connection,start pc,xp
> will reinstall it on restart...Also,you should'nt be installing multiple
> 3rd party
> software trying to all do the same,it only causes compatability problems.
>
> "hdenandy" wrote:
>
> > Can anyone help.
> > I can burn a dvd no problem.
> > My E drive will also play dvd's and cd's no problem.
> > However, it will no longer burn audio cd's.
> > I've tried many different blank cd's, and tried burning using Real Player,
> > Roxio, WMP and Cheetah, but they all say 'install a blank cd' even though
> > there is already one in the drive.
> > The drive model is HL-DT-ST DVD+-RW GWA4164B.
> >
> > Everything says the device is working properly.
> >
> > Many thanks
> > Andy

Sounds like the drive has gone bad and needs to be replaced.

"hdenandy" <hdenandy RemoveThis @discussions.microsoft.com> wrote in message
news:642B4E67-D095-44E5-BE6C-7FFEE787B428@microsoft.com...
: Can anyone help.
: I can burn a dvd no problem.
: My E drive will also play dvd's and cd's no problem.
: However, it will no longer burn audio cd's.
: I've tried many different blank cd's, and tried burning using Real Player,
: Roxio, WMP and Cheetah, but they all say 'install a blank cd' even though
: there is already one in the drive.
: The drive model is HL-DT-ST DVD+-RW GWA4164B.
:
: Everything says the device is working properly.
:
: Many thanks
: Andy

Suggest you contact the maker's tech support and ask their opinion. Or, try
googling on the model number--that drive looks like it has had a fair amount
of problems.

--
Regards

Ron Badour
MS MVP
Windows Desktop Experience


"hdenandy" <hdenandy.RemoveThis@discussions.microsoft.com> wrote in message
news:642B4E67-D095-44E5-BE6C-7FFEE787B428@microsoft.com...
> Can anyone help.
> I can burn a dvd no problem.
> My E drive will also play dvd's and cd's no problem.
> However, it will no longer burn audio cd's.
> I've tried many different blank cd's, and tried burning using Real Player,
> Roxio, WMP and Cheetah, but they all say 'install a blank cd' even though
> there is already one in the drive.
> The drive model is HL-DT-ST DVD+-RW GWA4164B.
>
> Everything says the device is working properly.
>
> Many thanks
> Andy

Have you checked the settings under properties after right clicking on the
drive?
"hdenandy" <hdenandy RemoveThis @discussions.microsoft.com> wrote in message
news:410B4928-A5DB-494E-89E6-9331DC1C0734@microsoft.com...
> Many thanks for your replies.
> As I said, what I can't understand is how the drive can read dvd's and
> cd's
> and also burn dvd's perfectly OK, but doesn't recognise a blank cd.
> I've checked for updates for the drive, but can't find any.
> Would it say specifically if a 'firmware' update was available ?
> Thanks
>
>
>
>
> "Andrew E." wrote:
>
>> All dvd,cdrom,rw,dvdrw,etc have firmware updates from the hardware
>> mfg,go to the web site & install..Also,once updated,maybe open device
>> mgr,locate the drive,R.click on it,select "uninstall",close out device
>> mgr,shut
>> down pc.Connect the drive to another IDE or USB connection,start pc,xp
>> will reinstall it on restart...Also,you should'nt be installing multiple
>> 3rd party
>> software trying to all do the same,it only causes compatability
>> problems.
>>
>> "hdenandy" wrote:
>>
>> > Can anyone help.
>> > I can burn a dvd no problem.
>> > My E drive will also play dvd's and cd's no problem.
>> > However, it will no longer burn audio cd's.
>> > I've tried many different blank cd's, and tried burning using Real
>> > Player,
>> > Roxio, WMP and Cheetah, but they all say 'install a blank cd' even
>> > though
>> > there is already one in the drive.
>> > The drive model is HL-DT-ST DVD+-RW GWA4164B.
>> >
>> > Everything says the device is working properly.
>> >
>> > Many thanks
>> > Andy

Hi.
Yes, everything is apparently working fine and as it should be.
What other settings should I check ?



"Unknown" wrote:

> Have you checked the settings under properties after right clicking on the
> drive?
> "hdenandy" <hdenandy RemoveThis @discussions.microsoft.com> wrote in message
> news:410B4928-A5DB-494E-89E6-9331DC1C0734@microsoft.com...
> > Many thanks for your replies.
> > As I said, what I can't understand is how the drive can read dvd's and
> > cd's
> > and also burn dvd's perfectly OK, but doesn't recognise a blank cd.
> > I've checked for updates for the drive, but can't find any.
> > Would it say specifically if a 'firmware' update was available ?
> > Thanks
> >
> >
> >
> >
> > "Andrew E." wrote:
> >
> >> All dvd,cdrom,rw,dvdrw,etc have firmware updates from the hardware
> >> mfg,go to the web site & install..Also,once updated,maybe open device
> >> mgr,locate the drive,R.click on it,select "uninstall",close out device
> >> mgr,shut
> >> down pc.Connect the drive to another IDE or USB connection,start pc,xp
> >> will reinstall it on restart...Also,you should'nt be installing multiple
> >> 3rd party
> >> software trying to all do the same,it only causes compatability
> >> problems.
> >>
> >> "hdenandy" wrote:
> >>
> >> > Can anyone help.
> >> > I can burn a dvd no problem.
> >> > My E drive will also play dvd's and cd's no problem.
> >> > However, it will no longer burn audio cd's.
> >> > I've tried many different blank cd's, and tried burning using Real
> >> > Player,
> >> > Roxio, WMP and Cheetah, but they all say 'install a blank cd' even
> >> > though
> >> > there is already one in the drive.
> >> > The drive model is HL-DT-ST DVD+-RW GWA4164B.
> >> >
> >> > Everything says the device is working properly.
> >> >
> >> > Many thanks
> >> > Andy
>
>
>

Go away Andrew.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Andrew E." <eckrichco.RemoveThis@msn.com> wrote in message
news:C335ADF6-CE5C-4A53-863A-B6D84B026E3E@microsoft.com...
> All dvd,cdrom,rw,dvdrw,etc have firmware updates from the hardware
> mfg,go to the web site & install..Also,once updated,maybe open device
> mgr,locate the drive,R.click on it,select "uninstall",close out device
> mgr,shut
> down pc.Connect the drive to another IDE or USB connection,start pc,xp
> will reinstall it on restart...Also,you should'nt be installing multiple
> 3rd party
> software trying to all do the same,it only causes compatability problems.
>
> "hdenandy" wrote:
>
>> Can anyone help.
>> I can burn a dvd no problem.
>> My E drive will also play dvd's and cd's no problem.
>> However, it will no longer burn audio cd's.
>> I've tried many different blank cd's, and tried burning using Real Player,
>> Roxio, WMP and Cheetah, but they all say 'install a blank cd' even though
>> there is already one in the drive.
>> The drive model is HL-DT-ST DVD+-RW GWA4164B.
>>
>> Everything says the device is working properly.
>>
>> Many thanks
>> Andy

Did you try another make of CD or DVD disk ?

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"hdenandy" <hdenandy RemoveThis @discussions.microsoft.com> wrote in message
news:CEBA0F68-5032-470E-95A9-4E7A4E719F32@microsoft.com...
> Hi.
> Yes, everything is apparently working fine and as it should be.
> What other settings should I check ?
>
>
>
> "Unknown" wrote:
>
>> Have you checked the settings under properties after right clicking on the
>> drive?
>> "hdenandy" <hdenandy RemoveThis @discussions.microsoft.com> wrote in message
>> news:410B4928-A5DB-494E-89E6-9331DC1C0734@microsoft.com...
>> > Many thanks for your replies.
>> > As I said, what I can't understand is how the drive can read dvd's and
>> > cd's
>> > and also burn dvd's perfectly OK, but doesn't recognise a blank cd.
>> > I've checked for updates for the drive, but can't find any.
>> > Would it say specifically if a 'firmware' update was available ?
>> > Thanks
>> >
>> >
>> >
>> >
>> > "Andrew E." wrote:
>> >
>> >> All dvd,cdrom,rw,dvdrw,etc have firmware updates from the hardware
>> >> mfg,go to the web site & install..Also,once updated,maybe open device
>> >> mgr,locate the drive,R.click on it,select "uninstall",close out device
>> >> mgr,shut
>> >> down pc.Connect the drive to another IDE or USB connection,start pc,xp
>> >> will reinstall it on restart...Also,you should'nt be installing multiple
>> >> 3rd party
>> >> software trying to all do the same,it only causes compatability
>> >> problems.
>> >>
>> >> "hdenandy" wrote:
>> >>
>> >> > Can anyone help.
>> >> > I can burn a dvd no problem.
>> >> > My E drive will also play dvd's and cd's no problem.
>> >> > However, it will no longer burn audio cd's.
>> >> > I've tried many different blank cd's, and tried burning using Real
>> >> > Player,
>> >> > Roxio, WMP and Cheetah, but they all say 'install a blank cd' even
>> >> > though
>> >> > there is already one in the drive.
>> >> > The drive model is HL-DT-ST DVD+-RW GWA4164B.
>> >> >
>> >> > Everything says the device is working properly.
>> >> >
>> >> > Many thanks
>> >> > Andy
>>
>>
>>

Yes, I've tried Memorex, Philips, TDK and Maxim cd's.
None work.
As I say, dvd's work fine





"Peter Foldes" wrote:

> Did you try another make of CD or DVD disk ?
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "hdenandy" <hdenandy RemoveThis @discussions.microsoft.com> wrote in message
> news:CEBA0F68-5032-470E-95A9-4E7A4E719F32@microsoft.com...
> > Hi.
> > Yes, everything is apparently working fine and as it should be.
> > What other settings should I check ?
> >
> >
> >
> > "Unknown" wrote:
> >
> >> Have you checked the settings under properties after right clicking on the
> >> drive?
> >> "hdenandy" <hdenandy RemoveThis @discussions.microsoft.com> wrote in message
> >> news:410B4928-A5DB-494E-89E6-9331DC1C0734@microsoft.com...
> >> > Many thanks for your replies.
> >> > As I said, what I can't understand is how the drive can read dvd's and
> >> > cd's
> >> > and also burn dvd's perfectly OK, but doesn't recognise a blank cd.
> >> > I've checked for updates for the drive, but can't find any.
> >> > Would it say specifically if a 'firmware' update was available ?
> >> > Thanks
> >> >
> >> >
> >> >
> >> >
> >> > "Andrew E." wrote:
> >> >
> >> >> All dvd,cdrom,rw,dvdrw,etc have firmware updates from the hardware
> >> >> mfg,go to the web site & install..Also,once updated,maybe open device
> >> >> mgr,locate the drive,R.click on it,select "uninstall",close out device
> >> >> mgr,shut
> >> >> down pc.Connect the drive to another IDE or USB connection,start pc,xp
> >> >> will reinstall it on restart...Also,you should'nt be installing multiple
> >> >> 3rd party
> >> >> software trying to all do the same,it only causes compatability
> >> >> problems.
> >> >>
> >> >> "hdenandy" wrote:
> >> >>
> >> >> > Can anyone help.
> >> >> > I can burn a dvd no problem.
> >> >> > My E drive will also play dvd's and cd's no problem.
> >> >> > However, it will no longer burn audio cd's.
> >> >> > I've tried many different blank cd's, and tried burning using Real
> >> >> > Player,
> >> >> > Roxio, WMP and Cheetah, but they all say 'install a blank cd' even
> >> >> > though
> >> >> > there is already one in the drive.
> >> >> > The drive model is HL-DT-ST DVD+-RW GWA4164B.
> >> >> >
> >> >> > Everything says the device is working properly.
> >> >> >
> >> >> > Many thanks
> >> >> > Andy
> >>
> >>
> >>
>
>

"Peter Foldes" <okf22 RemoveThis @hotmail.com> wrote:

>Go away Andrew.

That bozo must be typing with his freaking toes.

What he's thinking with is beyond comprehension.

>"Andrew E." <eckrichco RemoveThis @msn.com> wrote in message
>news:C335ADF6-CE5C-4A53-863A-B6D84B026E3E@microsoft.com...
>> All dvd,cdrom,rw,dvdrw,etc have firmware updates from the hardware
>> mfg,go to the web site & install..Also,once updated,maybe open device
>> mgr,locate the drive,R.click on it,select "uninstall",close out device
>> mgr,shut
>> down pc.Connect the drive to another IDE or USB connection,start pc,xp
>> will reinstall it on restart...Also,you should'nt be installing multiple
>> 3rd party
>> software trying to all do the same,it only causes compatability problems.
>>

The drive is shot, try another one. These drives use different lasers
for DVD and CD burning. It isn't unusual to have one laser fail while
the other one keeps on working without problems.

John

hdenandy wrote:
> Yes, I've tried Memorex, Philips, TDK and Maxim cd's.
> None work.
> As I say, dvd's work fine
>
>
>
>
>
> "Peter Foldes" wrote:
>
>> Did you try another make of CD or DVD disk ?
>>
>> --
>> Peter
>>
>> Please Reply to Newsgroup for the benefit of others
>> Requests for assistance by email can not and will not be acknowledged.
>>
>> "hdenandy" <hdenandy DeleteThis @discussions.microsoft.com> wrote in message
>> news:CEBA0F68-5032-470E-95A9-4E7A4E719F32@microsoft.com...
>>> Hi.
>>> Yes, everything is apparently working fine and as it should be.
>>> What other settings should I check ?
>>>
>>>
>>>
>>> "Unknown" wrote:
>>>
>>>> Have you checked the settings under properties after right clicking on the
>>>> drive?
>>>> "hdenandy" <hdenandy DeleteThis @discussions.microsoft.com> wrote in message
>>>> news:410B4928-A5DB-494E-89E6-9331DC1C0734@microsoft.com...
>>>>> Many thanks for your replies.
>>>>> As I said, what I can't understand is how the drive can read dvd's and
>>>>> cd's
>>>>> and also burn dvd's perfectly OK, but doesn't recognise a blank cd.
>>>>> I've checked for updates for the drive, but can't find any.
>>>>> Would it say specifically if a 'firmware' update was available ?
>>>>> Thanks
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> "Andrew E." wrote:
>>>>>
>>>>>> All dvd,cdrom,rw,dvdrw,etc have firmware updates from the hardware
>>>>>> mfg,go to the web site & install..Also,once updated,maybe open device
>>>>>> mgr,locate the drive,R.click on it,select "uninstall",close out device
>>>>>> mgr,shut
>>>>>> down pc.Connect the drive to another IDE or USB connection,start pc,xp
>>>>>> will reinstall it on restart...Also,you should'nt be installing multiple
>>>>>> 3rd party
>>>>>> software trying to all do the same,it only causes compatability
>>>>>> problems.
>>>>>>
>>>>>> "hdenandy" wrote:
>>>>>>
>>>>>>> Can anyone help.
>>>>>>> I can burn a dvd no problem.
>>>>>>> My E drive will also play dvd's and cd's no problem.
>>>>>>> However, it will no longer burn audio cd's.
>>>>>>> I've tried many different blank cd's, and tried burning using Real
>>>>>>> Player,
>>>>>>> Roxio, WMP and Cheetah, but they all say 'install a blank cd' even
>>>>>>> though
>>>>>>> there is already one in the drive.
>>>>>>> The drive model is HL-DT-ST DVD+-RW GWA4164B.
>>>>>>>
>>>>>>> Everything says the device is working properly.
>>>>>>>
>>>>>>> Many thanks
>>>>>>> Andy
>>>>
>>>>
>>

Thanks for your reply.
The trouble is, it is a built in drive, is it possible to change or would I
have to connect an external drive ?
Cheers




"John John - MVP" wrote:

> The drive is shot, try another one. These drives use different lasers
> for DVD and CD burning. It isn't unusual to have one laser fail while
> the other one keeps on working without problems.
>
> John
>
> hdenandy wrote:
> > Yes, I've tried Memorex, Philips, TDK and Maxim cd's.
> > None work.
> > As I say, dvd's work fine
> >
> >
> >
> >
> >
> > "Peter Foldes" wrote:
> >
> >> Did you try another make of CD or DVD disk ?
> >>
> >> --
> >> Peter
> >>
> >> Please Reply to Newsgroup for the benefit of others
> >> Requests for assistance by email can not and will not be acknowledged.
> >>
> >> "hdenandy" <hdenandy.DeleteThis@discussions.microsoft.com> wrote in message
> >> news:CEBA0F68-5032-470E-95A9-4E7A4E719F32@microsoft.com...
> >>> Hi.
> >>> Yes, everything is apparently working fine and as it should be.
> >>> What other settings should I check ?
> >>>
> >>>
> >>>
> >>> "Unknown" wrote:
> >>>
> >>>> Have you checked the settings under properties after right clicking on the
> >>>> drive?
> >>>> "hdenandy" <hdenandy.DeleteThis@discussions.microsoft.com> wrote in message
> >>>> news:410B4928-A5DB-494E-89E6-9331DC1C0734@microsoft.com...
> >>>>> Many thanks for your replies.
> >>>>> As I said, what I can't understand is how the drive can read dvd's and
> >>>>> cd's
> >>>>> and also burn dvd's perfectly OK, but doesn't recognise a blank cd.
> >>>>> I've checked for updates for the drive, but can't find any.
> >>>>> Would it say specifically if a 'firmware' update was available ?
> >>>>> Thanks
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>> "Andrew E." wrote:
> >>>>>
> >>>>>> All dvd,cdrom,rw,dvdrw,etc have firmware updates from the hardware
> >>>>>> mfg,go to the web site & install..Also,once updated,maybe open device
> >>>>>> mgr,locate the drive,R.click on it,select "uninstall",close out device
> >>>>>> mgr,shut
> >>>>>> down pc.Connect the drive to another IDE or USB connection,start pc,xp
> >>>>>> will reinstall it on restart...Also,you should'nt be installing multiple
> >>>>>> 3rd party
> >>>>>> software trying to all do the same,it only causes compatability
> >>>>>> problems.
> >>>>>>
> >>>>>> "hdenandy" wrote:
> >>>>>>
> >>>>>>> Can anyone help.
> >>>>>>> I can burn a dvd no problem.
> >>>>>>> My E drive will also play dvd's and cd's no problem.
> >>>>>>> However, it will no longer burn audio cd's.
> >>>>>>> I've tried many different blank cd's, and tried burning using Real
> >>>>>>> Player,
> >>>>>>> Roxio, WMP and Cheetah, but they all say 'install a blank cd' even
> >>>>>>> though
> >>>>>>> there is already one in the drive.
> >>>>>>> The drive model is HL-DT-ST DVD+-RW GWA4164B.
> >>>>>>>
> >>>>>>> Everything says the device is working properly.
> >>>>>>>
> >>>>>>> Many thanks
> >>>>>>> Andy
> >>>>
> >>>>
> >>
>

"hdenandy" wrote:

> Thanks for your reply.
> The trouble is, it is a built in drive, is it possible to change or would I
> have to connect an external drive ?
> Cheers
>
>

Power down the computer. Use a screwdriver to open the case. Take the side
panels or cover off. Disconnect the wires from the drive. There are probably
four small screws that hold the drive to the chassis, remove those and save
them. The drive should now slide out the front of the case. Buy a new drive
with the same type of connections (SATA or IDE). Reverse the order of
disassembly to reassemble.

The new drive should work immediately with XP's built in drivers (no new
ones to install). Begin use. Enjoy.

>
>
> "John John - MVP" wrote:
>
> > The drive is shot, try another one. These drives use different lasers
> > for DVD and CD burning. It isn't unusual to have one laser fail while
> > the other one keeps on working without problems.
> >
> > John
> >
> > hdenandy wrote:
> > > Yes, I've tried Memorex, Philips, TDK and Maxim cd's.
> > > None work.
> > > As I say, dvd's work fine
> > >
> > >
> > >
> > >
> > >
> > > "Peter Foldes" wrote:
> > >
> > >> Did you try another make of CD or DVD disk ?
> > >>
> > >> --
> > >> Peter
> > >>
> > >> Please Reply to Newsgroup for the benefit of others
> > >> Requests for assistance by email can not and will not be acknowledged.
> > >>
> > >> "hdenandy" <hdenandy RemoveThis @discussions.microsoft.com> wrote in message
> > >> news:CEBA0F68-5032-470E-95A9-4E7A4E719F32@microsoft.com...
> > >>> Hi.
> > >>> Yes, everything is apparently working fine and as it should be.
> > >>> What other settings should I check ?
> > >>>
> > >>>
> > >>>
> > >>> "Unknown" wrote:
> > >>>
> > >>>> Have you checked the settings under properties after right clicking on the
> > >>>> drive?
> > >>>> "hdenandy" <hdenandy RemoveThis @discussions.microsoft.com> wrote in message
> > >>>> news:410B4928-A5DB-494E-89E6-9331DC1C0734@microsoft.com...
> > >>>>> Many thanks for your replies.
> > >>>>> As I said, what I can't understand is how the drive can read dvd's and
> > >>>>> cd's
> > >>>>> and also burn dvd's perfectly OK, but doesn't recognise a blank cd.
> > >>>>> I've checked for updates for the drive, but can't find any.
> > >>>>> Would it say specifically if a 'firmware' update was available ?
> > >>>>> Thanks
> > >>>>>
> > >>>>>
> > >>>>>
> > >>>>>
> > >>>>> "Andrew E." wrote:
> > >>>>>
> > >>>>>> All dvd,cdrom,rw,dvdrw,etc have firmware updates from the hardware
> > >>>>>> mfg,go to the web site & install..Also,once updated,maybe open device
> > >>>>>> mgr,locate the drive,R.click on it,select "uninstall",close out device
> > >>>>>> mgr,shut
> > >>>>>> down pc.Connect the drive to another IDE or USB connection,start pc,xp
> > >>>>>> will reinstall it on restart...Also,you should'nt be installing multiple
> > >>>>>> 3rd party
> > >>>>>> software trying to all do the same,it only causes compatability
> > >>>>>> problems.
> > >>>>>>
> > >>>>>> "hdenandy" wrote:
> > >>>>>>
> > >>>>>>> Can anyone help.
> > >>>>>>> I can burn a dvd no problem.
> > >>>>>>> My E drive will also play dvd's and cd's no problem.
> > >>>>>>> However, it will no longer burn audio cd's.
> > >>>>>>> I've tried many different blank cd's, and tried burning using Real
> > >>>>>>> Player,
> > >>>>>>> Roxio, WMP and Cheetah, but they all say 'install a blank cd' even
> > >>>>>>> though
> > >>>>>>> there is already one in the drive.
> > >>>>>>> The drive model is HL-DT-ST DVD+-RW GWA4164B.
> > >>>>>>>
> > >>>>>>> Everything says the device is working properly.
> > >>>>>>>
> > >>>>>>> Many thanks
> > >>>>>>> Andy
> > >>>>
> > >>>>
> > >>
> >

On Jul 22, 10:59 am, hdenandy <hdena... RemoveThis @discussions.microsoft.com>
wrote:
> Can anyone help.
> I can burn a dvd no problem.
> My E drive will also play dvd's and cd's no problem.
> However, it will no longer burn audio cd's.
> I've tried many different blank cd's, and tried burning using Real Player,
> Roxio, WMP and Cheetah, but they all say 'install a blank cd' even though
> there is already one in the drive.
> The drive model is HL-DT-ST DVD+-RW GWA4164B.
>
> Everything says the device is working properly.
>
> Many thanks
> Andy

I tried 4 different CD/DVD burning programs (Roxio, Nero, ImgBurn,
WMP) with no media installed and could not get a message that says:

"install a blank cd"

I got things like: insert media, no media present, you must insert
blank media, etc. You know - messages like that.

What program are you using that generates this message?

If that is not the message, then if you can provide the exact/message
(s), research will be easier.

What kind of audio are you trying to burn? Is it something the might
be copyrighted?

Has it ever worked before?

Can you burn a data CD?

Since you have "other" burning software (which is fine), has any of
that changed/updated since the last time you burned audio? Anything
new?

Here is a popular and safe suggestion when CD drives go awry:

http://support.microsoft.com/?scid=kb;en-us;314060&x=12&y=13#

Read the article, delete the two registry values, they will be
recreated on reboot.