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Next: SYSTEM RESTORE LOST MY PICTURES ETC
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External
Since: Mar 04, 2008
Posts: 7
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(Msg. 1) Posted: Tue Mar 04, 2008 12:48 pm
Post subject: XP Freezes after connecting to the internet
Archived from groups: microsoft>public>windowsxp>perform_maintain (more info?)
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Here's my problem, hoping someone can assist. I have a Dell 4600 w/ 1.5 gigs
of ram, 120 Gig HD, running XP home SP2. I'm forced to connect to the
internet via dialup. Lately, whenever I connect, my computer will stop
responding to any request to start a new program, ie Firefox or Outlook. The
computer doesn't even respond to a Ctrl Alt Del. If a program is already up
and running it will continue to operate but nothing new can be opened or
started. I've recently installed regcure and kasperky anti virus. I had
avast on there before but wasn't happy with it. I've run the regcure and it
seems like everytime I run it, things get picked up. I'm at my whit's end
and am afraid the only solutioin will be a HD format. I have also run
adaware and it will ocasioinally find something but I haven't run it
recently. This problem has been going on since before I switched anti virus
so I don't believe it to be any conflict with that. Any help is greatly
appreciated. |
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External
Since: Feb 20, 2008
Posts: 60
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(Msg. 2) Posted: Tue Mar 04, 2008 1:50 pm
Post subject: Re: XP Freezes after connecting to the internet [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Mar 4, 3:48 pm, DanO <D....RemoveThis@discussions.microsoft.com> wrote:
> Here's my problem, hoping someone can assist. I have a Dell 4600 w/ 1.5 gigs
> of ram, 120 Gig HD, running XP home SP2. I'm forced to connect to the
> internet via dialup. Lately, whenever I connect, my computer will stop
> responding to any request to start a new program, ie Firefox or Outlook. The
> computer doesn't even respond to a Ctrl Alt Del. If a program is already up
> and running it will continue to operate but nothing new can be opened or
> started. I've recently installed regcure and kasperky anti virus. I had
> avast on there before but wasn't happy with it. I've run the regcure and it
> seems like everytime I run it, things get picked up. I'm at my whit's end
> and am afraid the only solutioin will be a HD format. I have also run
> adaware and it will ocasioinally find something but I haven't run it
> recently. This problem has been going on since before I switched anti virus
> so I don't believe it to be any conflict with that. Any help is greatly
> appreciated.
I would never use a registry cleaner (regcure.) These type of
utilities always try to fix non-existing Registry settings. Since the
registry is where most XP configurations are store, if you "screw"
this up, only a repair install or a complete re-install will normally
repair this. |
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External
Since: Jan 26, 2007
Posts: 60
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(Msg. 3) Posted: Wed Mar 05, 2008 12:11 pm
Post subject: Re: XP Freezes after connecting to the internet [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"DanO" <DanO RemoveThis @discussions.microsoft.com> wrote in message
news:30E1C2D7-F693-413D-9E1B-DD481A83CA44@microsoft.com...
> Here's my problem, hoping someone can assist. I have a Dell 4600 w/
> 1.5 gigs
> of ram, 120 Gig HD, running XP home SP2. I'm forced to connect to the
> internet via dialup. Lately, whenever I connect, my computer will
> stop
> responding to any request to start a new program, ie Firefox or
> Outlook. The
> computer doesn't even respond to a Ctrl Alt Del. If a program is
> already up
> and running it will continue to operate but nothing new can be opened
> or
> started. I've recently installed regcure and kasperky anti virus. I
> had
> avast on there before but wasn't happy with it. I've run the regcure
> and it
> seems like everytime I run it, things get picked up. I'm at my whit's
> end
> and am afraid the only solutioin will be a HD format. I have also run
> adaware and it will ocasioinally find something but I haven't run it
> recently. This problem has been going on since before I switched anti
> virus
> so I don't believe it to be any conflict with that. Any help is
> greatly
> appreciated.
First, uninstall Regcure. It's not necessary, and may even screw things
up.
Second, please post pertinent copies of Error Reports from Event Viewer,
easily accessed by:
Start | Run | type "eventvwr.exe" (without the quotes)
For more info, see "How to view and manage event logs in Event Viewer in
Windows XP":
http://support.microsoft.com/kb/308427
Also, bookmark the following page, as it may be helpful down the road:
http://www.theisplist.com/mserrors/er600.phtml |
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External
Since: Mar 04, 2008
Posts: 7
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(Msg. 4) Posted: Wed Mar 05, 2008 7:19 pm
Post subject: Re: XP Freezes after connecting to the internet [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Daave" wrote:
> "DanO" <DanO.RemoveThis@discussions.microsoft.com> wrote in message
> news:30E1C2D7-F693-413D-9E1B-DD481A83CA44@microsoft.com...
> > Here's my problem, hoping someone can assist. I have a Dell 4600 w/
> > 1.5 gigs
> > of ram, 120 Gig HD, running XP home SP2. I'm forced to connect to the
> > internet via dialup. Lately, whenever I connect, my computer will
> > stop
> > responding to any request to start a new program, ie Firefox or
> > Outlook. The
> > computer doesn't even respond to a Ctrl Alt Del. If a program is
> > already up
> > and running it will continue to operate but nothing new can be opened
> > or
> > started. I've recently installed regcure and kasperky anti virus. I
> > had
> > avast on there before but wasn't happy with it. I've run the regcure
> > and it
> > seems like everytime I run it, things get picked up. I'm at my whit's
> > end
> > and am afraid the only solutioin will be a HD format. I have also run
> > adaware and it will ocasioinally find something but I haven't run it
> > recently. This problem has been going on since before I switched anti
> > virus
> > so I don't believe it to be any conflict with that. Any help is
> > greatly
> > appreciated.
>
> First, uninstall Regcure. It's not necessary, and may even screw things
> up.
>
> Second, please post pertinent copies of Error Reports from Event Viewer,
> easily accessed by:
>
> Start | Run | type "eventvwr.exe" (without the quotes)
>
> For more info, see "How to view and manage event logs in Event Viewer in
> Windows XP":
>
> http://support.microsoft.com/kb/308427
>
> Also, bookmark the following page, as it may be helpful down the road:
>
> http://www.theisplist.com/mserrors/er600.phtml
>
>
>
Well I've looked at the event viewer for the past few days and I really
can't pick out anything in particular that seems to be the culprit. Last
night, it froze for almost 12 minutes, the clock never changed the entire
time. |
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External
Since: Jan 26, 2007
Posts: 60
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(Msg. 5) Posted: Wed Mar 05, 2008 10:46 pm
Post subject: Re: XP Freezes after connecting to the internet [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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DanO wrote:
> Well I've looked at the event viewer for the past few days and I
> really can't pick out anything in particular that seems to be the
> culprit. Last night, it froze for almost 12 minutes, the clock never
> changed the entire time.
No error messages at all?
Does the freeze only occur whenever you dial up your ISP? What about
when you are not online? What about Safe Mode?
Did you try a System Restore to a point in time before this problem
started? |
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External
Since: Mar 04, 2008
Posts: 7
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(Msg. 6) Posted: Thu Mar 06, 2008 9:26 am
Post subject: Re: XP Freezes after connecting to the internet [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Daave" wrote:
> DanO wrote:
>
> > Well I've looked at the event viewer for the past few days and I
> > really can't pick out anything in particular that seems to be the
> > culprit. Last night, it froze for almost 12 minutes, the clock never
> > changed the entire time.
>
> No error messages at all?
>
> Does the freeze only occur whenever you dial up your ISP? What about
> when you are not online? What about Safe Mode?
>
> Did you try a System Restore to a point in time before this problem
> started?
>
>
>
The freeze only occurs when I dial in to my ISP. After it unfreezes
everything functions normally. I haven't tried it in safe mode. As I said
before, right after I get a connection to my ISP, no programs can be opened
or started that were not already functioning. So if I want to check my
email, I have to open outlook before I connect to the ISP etc.
I haven't tried restoring to a time before this started happening because
I'm frankly not sure when it started, I just think it's been getting worse
lately. |
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External
Since: Feb 20, 2008
Posts: 60
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(Msg. 7) Posted: Thu Mar 06, 2008 12:26 pm
Post subject: Re: XP Freezes after connecting to the internet [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Mar 6, 1:47 pm, "Daave" <dcwashNOS....RemoveThis@myrealboxXYZ.invalid> wrote:
> "DanO" <D....RemoveThis@discussions.microsoft.com> wrote in message
>
> news:A3BC1D4C-9A72-423E-AF6D-294835820582@microsoft.com...
>
> > The freeze only occurs when I dial in to my ISP. After it unfreezes
> > everything functions normally. I haven't tried it in safe mode. As I
> > said
> > before, right after I get a connection to my ISP, no programs can be
> > opened
> > or started that were not already functioning. So if I want to check
> > my
> > email, I have to open outlook before I connect to the ISP etc.
> > I haven't tried restoring to a time before this started happening
> > because
> > I'm frankly not sure when it started, I just think it's been getting
> > worse
> > lately.
>
> Did you configure your dialup connection manually or did you use your
> ISPs proprietary software? Have you tried asking your ISP's support
> staff? Which ISP do you use?
>
> You should try running Process Explorer to see which process is
> responsible for your problem:
>
> http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
You can try uninstalling the "modem" driver and re-installing it or am
updated one (if available.) |
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External
Since: Jan 26, 2007
Posts: 60
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(Msg. 8) Posted: Thu Mar 06, 2008 1:47 pm
Post subject: Re: XP Freezes after connecting to the internet [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"DanO" <DanO.DeleteThis@discussions.microsoft.com> wrote in message
news:A3BC1D4C-9A72-423E-AF6D-294835820582@microsoft.com...
> The freeze only occurs when I dial in to my ISP. After it unfreezes
> everything functions normally. I haven't tried it in safe mode. As I
> said
> before, right after I get a connection to my ISP, no programs can be
> opened
> or started that were not already functioning. So if I want to check
> my
> email, I have to open outlook before I connect to the ISP etc.
> I haven't tried restoring to a time before this started happening
> because
> I'm frankly not sure when it started, I just think it's been getting
> worse
> lately.
Did you configure your dialup connection manually or did you use your
ISPs proprietary software? Have you tried asking your ISP's support
staff? Which ISP do you use?
You should try running Process Explorer to see which process is
responsible for your problem:
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx |
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External
Since: Mar 04, 2008
Posts: 7
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(Msg. 9) Posted: Thu Mar 06, 2008 1:47 pm
Post subject: Re: XP Freezes after connecting to the internet [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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I'll give my ISP a call this evening and see about making sure that I'm
properly configured. I'm using Verizon right now, and they aren't always the
most helpful.
"Daave" wrote:
> "DanO" <DanO RemoveThis @discussions.microsoft.com> wrote in message
> news:A3BC1D4C-9A72-423E-AF6D-294835820582@microsoft.com...
>
> > The freeze only occurs when I dial in to my ISP. After it unfreezes
> > everything functions normally. I haven't tried it in safe mode. As I
> > said
> > before, right after I get a connection to my ISP, no programs can be
> > opened
> > or started that were not already functioning. So if I want to check
> > my
> > email, I have to open outlook before I connect to the ISP etc.
> > I haven't tried restoring to a time before this started happening
> > because
> > I'm frankly not sure when it started, I just think it's been getting
> > worse
> > lately.
>
> Did you configure your dialup connection manually or did you use your
> ISPs proprietary software? Have you tried asking your ISP's support
> staff? Which ISP do you use?
>
> You should try running Process Explorer to see which process is
> responsible for your problem:
>
> http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
>
>
> |
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External
Since: Feb 20, 2008
Posts: 60
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(Msg. 10) Posted: Fri Mar 07, 2008 11:06 am
Post subject: Re: XP Freezes after connecting to the internet [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Mar 6, 3:57 pm, DanO <D....DeleteThis@discussions.microsoft.com> wrote:
> I'll give my ISP a call this evening and see about making sure that I'm
> properly configured. I'm using Verizon right now, and they aren't always the
> most helpful.
>
>
>
> "Daave" wrote:
> > "DanO" <D....DeleteThis@discussions.microsoft.com> wrote in message
> >news:A3BC1D4C-9A72-423E-AF6D-294835820582@microsoft.com...
>
> > > The freeze only occurs when I dial in to my ISP. After it unfreezes
> > > everything functions normally. I haven't tried it in safe mode. As I
> > > said
> > > before, right after I get a connection to my ISP, no programs can be
> > > opened
> > > or started that were not already functioning. So if I want to check
> > > my
> > > email, I have to open outlook before I connect to the ISP etc.
> > > I haven't tried restoring to a time before this started happening
> > > because
> > > I'm frankly not sure when it started, I just think it's been getting
> > > worse
> > > lately.
>
> > Did you configure your dialup connection manually or did you use your
> > ISPs proprietary software? Have you tried asking your ISP's support
> > staff? Which ISP do you use?
>
> > You should try running Process Explorer to see which process is
> > responsible for your problem:
>
> >http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx- Hide quoted text -
>
> - Show quoted text -
ISPs do not normally provide drivers for equipement that they do not
supply. Check with the maker of your dial-up modem for updated
drivers or just replace it with a "better" quality modem (if the modem
was "bundled with the PC, it might be a "generic" make and not a
"branded" name.) US Robotics modems are "my" favorite to fix "dial-
up" problems so far. |
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External
Since: Mar 04, 2008
Posts: 7
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(Msg. 11) Posted: Mon Mar 10, 2008 9:02 am
Post subject: Re: XP Freezes after connecting to the internet [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"smlunatick" wrote:
> On Mar 6, 3:57 pm, DanO <D....DeleteThis@discussions.microsoft.com> wrote:
> > I'll give my ISP a call this evening and see about making sure that I'm
> > properly configured. I'm using Verizon right now, and they aren't always the
> > most helpful.
> >
> >
> >
> > "Daave" wrote:
> > > "DanO" <D....DeleteThis@discussions.microsoft.com> wrote in message
> > >news:A3BC1D4C-9A72-423E-AF6D-294835820582@microsoft.com...
> >
> > > > The freeze only occurs when I dial in to my ISP. After it unfreezes
> > > > everything functions normally. I haven't tried it in safe mode. As I
> > > > said
> > > > before, right after I get a connection to my ISP, no programs can be
> > > > opened
> > > > or started that were not already functioning. So if I want to check
> > > > my
> > > > email, I have to open outlook before I connect to the ISP etc.
> > > > I haven't tried restoring to a time before this started happening
> > > > because
> > > > I'm frankly not sure when it started, I just think it's been getting
> > > > worse
> > > > lately.
> >
> > > Did you configure your dialup connection manually or did you use your
> > > ISPs proprietary software? Have you tried asking your ISP's support
> > > staff? Which ISP do you use?
> >
> > > You should try running Process Explorer to see which process is
> > > responsible for your problem:
> >
> > >http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx- Hide quoted text -
> >
> > - Show quoted text -
>
> ISPs do not normally provide drivers for equipement that they do not
> supply. Check with the maker of your dial-up modem for updated
> drivers or just replace it with a "better" quality modem (if the modem
> was "bundled with the PC, it might be a "generic" make and not a
> "branded" name.) US Robotics modems are "my" favorite to fix "dial-
> up" problems so far.
>
I beginning to believe that the hang up is being caused by a few things.
1. a horrible ISP. Verizon service in New Hamprhire where I live is
laughable.
2. Anti-Virus updates and Windows updates trying to download at the same
time.
I have tried talking to the ISP, my modem was set up properly. I downloaded
the latest drivers for my modem, that didn't seem to help. I have
experiemented by switching both Windows and my anti-virus to manual update
and the system doesn't freeze for nearly as long. Still not sure something
isn't wrong but I don't know what else to check anymore. |
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External
Since: Jan 26, 2007
Posts: 60
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(Msg. 12) Posted: Tue Mar 11, 2008 10:49 am
Post subject: Re: XP Freezes after connecting to the internet [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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DanO wrote:
> "smlunatick" wrote:
>
>> On Mar 6, 3:57 pm, DanO <D... RemoveThis @discussions.microsoft.com> wrote:
>>> I'll give my ISP a call this evening and see about making sure that
>>> I'm properly configured. I'm using Verizon right now, and they
>>> aren't always the most helpful.
>>>
>>>
>>>
>>> "Daave" wrote:
>>>> "DanO" <D... RemoveThis @discussions.microsoft.com> wrote in message
>>>> news:A3BC1D4C-9A72-423E-AF6D-294835820582@microsoft.com...
>>>
>>>>> The freeze only occurs when I dial in to my ISP. After it
>>>>> unfreezes everything functions normally. I haven't tried it in
>>>>> safe mode. As I said
>>>>> before, right after I get a connection to my ISP, no programs can
>>>>> be opened
>>>>> or started that were not already functioning. So if I want to
>>>>> check my
>>>>> email, I have to open outlook before I connect to the ISP etc.
>>>>> I haven't tried restoring to a time before this started happening
>>>>> because
>>>>> I'm frankly not sure when it started, I just think it's been
>>>>> getting worse
>>>>> lately.
>>>
>>>> Did you configure your dialup connection manually or did you use
>>>> your
>>>> ISPs proprietary software? Have you tried asking your ISP's support
>>>> staff? Which ISP do you use?
>>>
>>>> You should try running Process Explorer to see which process is
>>>> responsible for your problem:
>>>
>>>> http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx-
>>>> Hide quoted text -
>>>
>>> - Show quoted text -
>>
>> ISPs do not normally provide drivers for equipement that they do not
>> supply. Check with the maker of your dial-up modem for updated
>> drivers or just replace it with a "better" quality modem (if the
>> modem was "bundled with the PC, it might be a "generic" make and not
>> a "branded" name.) US Robotics modems are "my" favorite to fix
>> "dial- up" problems so far.
>>
> I beginning to believe that the hang up is being caused by a few
> things.
> 1. a horrible ISP. Verizon service in New Hamprhire where I live is
> laughable.
> 2. Anti-Virus updates and Windows updates trying to download at the
> same time.
>
> I have tried talking to the ISP, my modem was set up properly. I
> downloaded the latest drivers for my modem, that didn't seem to help.
> I have experiemented by switching both Windows and my anti-virus to
> manual update and the system doesn't freeze for nearly as long.
> Still not sure something isn't wrong but I don't know what else to
> check anymore.
That doesn't sound like a freeze, then.
Is it possible that your antivirus program is scanning your hard drive
at the time things seem slow? If so, once it's done scanning, the
sluggishness should go away. Does that sound right?
It's also possible that a virus or other malicious software slipped
through. |
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External
Since: Mar 04, 2008
Posts: 7
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(Msg. 13) Posted: Tue Mar 11, 2008 10:49 am
Post subject: Re: XP Freezes after connecting to the internet [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Daave" wrote:
> DanO wrote:
> > "smlunatick" wrote:
> >
> >> On Mar 6, 3:57 pm, DanO <D....RemoveThis@discussions.microsoft.com> wrote:
> >>> I'll give my ISP a call this evening and see about making sure that
> >>> I'm properly configured. I'm using Verizon right now, and they
> >>> aren't always the most helpful.
> >>>
> >>>
> >>>
> >>> "Daave" wrote:
> >>>> "DanO" <D....RemoveThis@discussions.microsoft.com> wrote in message
> >>>> news:A3BC1D4C-9A72-423E-AF6D-294835820582@microsoft.com...
> >>>
> >>>>> The freeze only occurs when I dial in to my ISP. After it
> >>>>> unfreezes everything functions normally. I haven't tried it in
> >>>>> safe mode. As I said
> >>>>> before, right after I get a connection to my ISP, no programs can
> >>>>> be opened
> >>>>> or started that were not already functioning. So if I want to
> >>>>> check my
> >>>>> email, I have to open outlook before I connect to the ISP etc.
> >>>>> I haven't tried restoring to a time before this started happening
> >>>>> because
> >>>>> I'm frankly not sure when it started, I just think it's been
> >>>>> getting worse
> >>>>> lately.
> >>>
> >>>> Did you configure your dialup connection manually or did you use
> >>>> your
> >>>> ISPs proprietary software? Have you tried asking your ISP's support
> >>>> staff? Which ISP do you use?
> >>>
> >>>> You should try running Process Explorer to see which process is
> >>>> responsible for your problem:
> >>>
> >>>> http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx-
> >>>> Hide quoted text -
> >>>
> >>> - Show quoted text -
> >>
> >> ISPs do not normally provide drivers for equipement that they do not
> >> supply. Check with the maker of your dial-up modem for updated
> >> drivers or just replace it with a "better" quality modem (if the
> >> modem was "bundled with the PC, it might be a "generic" make and not
> >> a "branded" name.) US Robotics modems are "my" favorite to fix
> >> "dial- up" problems so far.
> >>
> > I beginning to believe that the hang up is being caused by a few
> > things.
> > 1. a horrible ISP. Verizon service in New Hamprhire where I live is
> > laughable.
> > 2. Anti-Virus updates and Windows updates trying to download at the
> > same time.
> >
> > I have tried talking to the ISP, my modem was set up properly. I
> > downloaded the latest drivers for my modem, that didn't seem to help.
> > I have experiemented by switching both Windows and my anti-virus to
> > manual update and the system doesn't freeze for nearly as long.
> > Still not sure something isn't wrong but I don't know what else to
> > check anymore.
>
> That doesn't sound like a freeze, then.
>
> Is it possible that your antivirus program is scanning your hard drive
> at the time things seem slow? If so, once it's done scanning, the
> sluggishness should go away. Does that sound right?
>
> It's also possible that a virus or other malicious software slipped
> through.
>
>
I wouldn't call what is happening sluggishness. The computer just won't
open new applications, and this lasts for up to 10 minutes sometimes. What's
odd is it doesn't happen everytime. I've done a full scan with Kaspersky
AnitVirus so if something did slip in, I hope Kaspersky would find it. |
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External
Since: Jan 26, 2007
Posts: 60
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(Msg. 14) Posted: Tue Mar 11, 2008 5:50 pm
Post subject: Re: XP Freezes after connecting to the internet [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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DanO wrote:
> I wouldn't call what is happening sluggishness. The computer just
> won't open new applications, and this lasts for up to 10 minutes
> sometimes. What's odd is it doesn't happen everytime. I've done a
> full scan with Kaspersky AnitVirus so if something did slip in, I
> hope Kaspersky would find it.
An antivirus program won't catch all malware.
What do you use to check for spyware? |
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External
Since: Mar 04, 2008
Posts: 7
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(Msg. 15) Posted: Tue Mar 11, 2008 6:11 pm
Post subject: Re: XP Freezes after connecting to the internet [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Daave" wrote:
> DanO wrote:
>
> > I wouldn't call what is happening sluggishness. The computer just
> > won't open new applications, and this lasts for up to 10 minutes
> > sometimes. What's odd is it doesn't happen everytime. I've done a
> > full scan with Kaspersky AnitVirus so if something did slip in, I
> > hope Kaspersky would find it.
>
> An antivirus program won't catch all malware.
>
> What do you use to check for spyware?
>
>
>
Honestly I'm not familiar with malware. I do run Ad-aware, not sure if
that's the right stuff though. What do you suggest? |
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