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Wireless connection issues

  
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nmuoio

External


Since: Dec 28, 2007
Posts: 6



(Msg. 1) Posted: Fri Dec 28, 2007 9:56 am
Post subject: Wireless connection issues
Archived from groups: microsoft>public>windows>vista>networking_sharing (more info?)
Hello. And thank you, in advance, for your help.

I am having troubles connecting a new laptop to my home network. The laptop
is an Acer Aspire 5520 with Vista Home Premium. The network router is a
D-Link DI-624 with the latest firmware. Security is set to WPA2-EAS-PSK.
Issues include:

1) Computer will not connect to my network
2) After failing to connect to my network, computer will automatically
connect to neighbor's network, even though I changed the settings to connect
manually.
3) Occasionally computer will connect to my network with "limited
connectivity"

Rebooting the router will normally fix the connection problems, but I
shouldn't have to reboot the router every time I boot up the laptop. When
the laptop does connect to my network, another issue arises:

4) When computer connects to my network, Windows firewall will turn off.

I've only been using Vista for one week, so I welcome any suggestions.
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JW

External


Since: Jan 17, 2008
Posts: 15



(Msg. 2) Posted: Fri Dec 28, 2007 10:10 am
Post subject: Re: Wireless connection issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
I suggest that you get everything working without using any security first.
Then I suggest that the only change you make on the router is to change the
name of the network and then after your wireless computers/devices are
connected disable the SID broadcast of the network name so your Neighbors
will not see it. Once that is all working then consider adding additional
security.
"nmuoio" <nmuoio.TakeThisOut@discussions.microsoft.com> wrote in message
news:201FF14A-312E-4764-B017-E1EF37EE9F39@microsoft.com...
> Hello. And thank you, in advance, for your help.
>
> I am having troubles connecting a new laptop to my home network. The
> laptop
> is an Acer Aspire 5520 with Vista Home Premium. The network router is a
> D-Link DI-624 with the latest firmware. Security is set to WPA2-EAS-PSK.
> Issues include:
>
> 1) Computer will not connect to my network
> 2) After failing to connect to my network, computer will automatically
> connect to neighbor's network, even though I changed the settings to
> connect
> manually.
> 3) Occasionally computer will connect to my network with "limited
> connectivity"
>
> Rebooting the router will normally fix the connection problems, but I
> shouldn't have to reboot the router every time I boot up the laptop. When
> the laptop does connect to my network, another issue arises:
>
> 4) When computer connects to my network, Windows firewall will turn off.
>
> I've only been using Vista for one week, so I welcome any suggestions.
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ChrisJust66

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Since: Dec 28, 2007
Posts: 1



(Msg. 3) Posted: Fri Dec 28, 2007 12:32 pm
Post subject: Re: Wireless connection issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
I'm going to agree with the post above. Try it without the security and
see what happens. I have that problem with some of my pcs to where they
get little or no connection with wpa2 enabled.


--
ChrisJust66
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nmuoio

External


Since: Dec 28, 2007
Posts: 6



(Msg. 4) Posted: Sun Dec 30, 2007 5:54 pm
Post subject: Re: Wireless connection issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
It does work with no security. With the WPA2 security turned on, the laptop
will sometimes connect after I reboot the router.

My XP laptops work just fine with my network. The return policy for this
new Vista laptop will expire in a few days. If I don't solve this network
problem soon, I will return it and buy one with XP installed (or a mac).
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Barb Bowman

External


Since: Feb 29, 2008
Posts: 29



(Msg. 5) Posted: Mon Dec 31, 2007 7:29 am
Post subject: Re: Wireless connection issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
disabling SSID broadcast is NOT considered a security measure and
could lead to issues like you see. change the name of the SSID to
something unique and do not use the name it came with.

On Sun, 30 Dec 2007 17:54:07 -0800, nmuoio
<nmuoio.TakeThisOut@discussions.microsoft.com> wrote:

>It does work with no security. With the WPA2 security turned on, the laptop
>will sometimes connect after I reboot the router.
>
>My XP laptops work just fine with my network. The return policy for this
>new Vista laptop will expire in a few days. If I don't solve this network
>problem soon, I will return it and buy one with XP installed (or a mac).
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
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nmuoio

External


Since: Dec 28, 2007
Posts: 6



(Msg. 6) Posted: Mon Dec 31, 2007 10:20 am
Post subject: Re: Wireless connection issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
SSID is NOT disabled, and I have changed the SSID to a unique name. But
thank you for the suggestion.

"Barb Bowman" wrote:

> disabling SSID broadcast is NOT considered a security measure and
> could lead to issues like you see. change the name of the SSID to
> something unique and do not use the name it came with.
>
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Barb Bowman

External


Since: Feb 29, 2008
Posts: 29



(Msg. 7) Posted: Mon Dec 31, 2007 3:41 pm
Post subject: Re: Wireless connection issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
can you post the text output of ipconfig /all?
(http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/
)

On Mon, 31 Dec 2007 10:20:01 -0800, nmuoio
<nmuoio.DeleteThis@discussions.microsoft.com> wrote:

>SSID is NOT disabled, and I have changed the SSID to a unique name. But
>thank you for the suggestion.
>
>"Barb Bowman" wrote:
>
>> disabling SSID broadcast is NOT considered a security measure and
>> could lead to issues like you see. change the name of the SSID to
>> something unique and do not use the name it came with.
>>
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
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nmuoio

External


Since: Dec 28, 2007
Posts: 6



(Msg. 8) Posted: Wed Jan 02, 2008 3:21 pm
Post subject: Re: Wireless connection issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
The ipconfig/all is below. I am able to manually connect, if I reboot the
router every day.

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Danesha>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Danesha-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-38-4E-27-9B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network
Adapter

Physical Address. . . . . . . . . : 00-1C-26-36-0A-A4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.231.175(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

C:\Users\Danesha>

"Barb Bowman" wrote:

> can you post the text output of ipconfig /all?
> (http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/
> )
>
> On Mon, 31 Dec 2007 10:20:01 -0800, nmuoio
> <nmuoio RemoveThis @discussions.microsoft.com> wrote:
>
> >SSID is NOT disabled, and I have changed the SSID to a unique name. But
> >thank you for the suggestion.
> >
> >"Barb Bowman" wrote:
> >
> >> disabling SSID broadcast is NOT considered a security measure and
> >> could lead to issues like you see. change the name of the SSID to
> >> something unique and do not use the name it came with.
> >>
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>
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Barb Bowman

External


Since: Feb 29, 2008
Posts: 29



(Msg. 9) Posted: Thu Jan 03, 2008 7:03 am
Post subject: Re: Wireless connection issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
which hardware version of the 624 do you have and what firmware
version?


On Wed, 2 Jan 2008 15:21:01 -0800, nmuoio
<nmuoio.DeleteThis@discussions.microsoft.com> wrote:

>The ipconfig/all is below. I am able to manually connect, if I reboot the
>router every day.
>
>Microsoft Windows [Version 6.0.6000]
>Copyright (c) 2006 Microsoft Corporation. All rights reserved.
>
>C:\Users\Danesha>ipconfig/all
>
>Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : Danesha-Laptop
> Primary Dns Suffix . . . . . . . :
> Node Type . . . . . . . . . . . . : Hybrid
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
>
>Ethernet adapter Local Area Connection:
>
> Media State . . . . . . . . . . . : Media disconnected
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
> Physical Address. . . . . . . . . : 00-1B-38-4E-27-9B
> DHCP Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
>
>Wireless LAN adapter Wireless Network Connection:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network
>Adapter
>
> Physical Address. . . . . . . . . : 00-1C-26-36-0A-A4
> DHCP Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
> Autoconfiguration IPv4 Address. . : 169.254.231.175(Preferred)
> Subnet Mask . . . . . . . . . . . : 255.255.0.0
> Default Gateway . . . . . . . . . :
> NetBIOS over Tcpip. . . . . . . . : Enabled
>
>C:\Users\Danesha>
>
>"Barb Bowman" wrote:
>
>> can you post the text output of ipconfig /all?
>> (http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/
>> )
>>
>> On Mon, 31 Dec 2007 10:20:01 -0800, nmuoio
>> <nmuoio.DeleteThis@discussions.microsoft.com> wrote:
>>
>> >SSID is NOT disabled, and I have changed the SSID to a unique name. But
>> >thank you for the suggestion.
>> >
>> >"Barb Bowman" wrote:
>> >
>> >> disabling SSID broadcast is NOT considered a security measure and
>> >> could lead to issues like you see. change the name of the SSID to
>> >> something unique and do not use the name it came with.
>> >>
>> --
>>
>> Barb Bowman
>> MS Windows-MVP
>> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
>>
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
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nmuoio

External


Since: Dec 28, 2007
Posts: 6



(Msg. 10) Posted: Thu Jan 03, 2008 10:41 am
Post subject: Re: Wireless connection issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
I have Di-624 version C3, firmware version 2.76.

"Barb Bowman" wrote:

> which hardware version of the 624 do you have and what firmware
> version?
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Barb Bowman

External


Since: Feb 29, 2008
Posts: 29



(Msg. 11) Posted: Thu Jan 03, 2008 3:19 pm
Post subject: Re: Wireless connection issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
can you do a complete factory reset of the router back to defaults.
then set it up (for now) with a completely different SSID than you
were using before, change the channel to 11 (for now) and use WPA2?

On Thu, 3 Jan 2008 10:41:01 -0800, nmuoio
<nmuoio.DeleteThis@discussions.microsoft.com> wrote:

>I have Di-624 version C3, firmware version 2.76.
>
>"Barb Bowman" wrote:
>
>> which hardware version of the 624 do you have and what firmware
>> version?
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
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nmuoio

External


Since: Dec 28, 2007
Posts: 6



(Msg. 12) Posted: Sat Jan 05, 2008 12:38 pm
Post subject: Re: Wireless connection issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
That still didn't fix it. I decided to return the notebook today, as this is
the last day that I could get a full refund. It will be replaced with an XP
notebook. I know I can get XP to work with my router.

Thanks for you help.

"Barb Bowman" wrote:

> can you do a complete factory reset of the router back to defaults.
> then set it up (for now) with a completely different SSID than you
> were using before, change the channel to 11 (for now) and use WPA2?
>
> On Thu, 3 Jan 2008 10:41:01 -0800, nmuoio
> <nmuoio.RemoveThis@discussions.microsoft.com> wrote:
>
> >I have Di-624 version C3, firmware version 2.76.
> >
> >"Barb Bowman" wrote:
> >
> >> which hardware version of the 624 do you have and what firmware
> >> version?
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>
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Barb Bowman

External


Since: Feb 29, 2008
Posts: 29



(Msg. 13) Posted: Sat Jan 05, 2008 3:54 pm
Post subject: Re: Wireless connection issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
the only other thing I can say is that some new drivers showed up at
ftp://ftp.support.acer-euro.com/notebook/aspire_5520/vista/Drivers/

if you still have it and what to make one last attempt...

sorry you've had such a hard time.

On Sat, 5 Jan 2008 12:38:01 -0800, nmuoio
<nmuoio.DeleteThis@discussions.microsoft.com> wrote:

>That still didn't fix it. I decided to return the notebook today, as this is
>the last day that I could get a full refund. It will be replaced with an XP
>notebook. I know I can get XP to work with my router.
>
>Thanks for you help.
>
>"Barb Bowman" wrote:
>
>> can you do a complete factory reset of the router back to defaults.
>> then set it up (for now) with a completely different SSID than you
>> were using before, change the channel to 11 (for now) and use WPA2?
>>
>> On Thu, 3 Jan 2008 10:41:01 -0800, nmuoio
>> <nmuoio.DeleteThis@discussions.microsoft.com> wrote:
>>
>> >I have Di-624 version C3, firmware version 2.76.
>> >
>> >"Barb Bowman" wrote:
>> >
>> >> which hardware version of the 624 do you have and what firmware
>> >> version?
>> --
>>
>> Barb Bowman
>> MS Windows-MVP
>> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
>>
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
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