Windows XP Home will NOT start!

The computer just restarted since some windows updates were installed.

Its got SP2 already and I updated it thinking it would fix the problem. It
stalled again under normal startup. It doesn't seem to have a problem
starting under last known good configuration or safe mode now.

When it loaded under last known good config. the following errors showed up:

SmartBridge Alerts: MotiveSB.exe - Entry Point Not Found
The procedure entry point GetProcessImageFileNameW could not be located in
the dynamic link library PSAPI.DLL

Dashboard Module
Dashboard Module has encountered a problem and needs to close.

Any ideas what could be wrong?


"DatabaseBen" wrote:

> could be a number
> of things. How
> many times can you log
> into safemode without stalling?
>
>
> "melissajean85" <melissajean85 DeleteThis @discussions.microsoft.com> wrote in message
> news:231BFC11-0226-4629-8B5C-95AD82EF5642@microsoft.com...
> > Every time I turn the computer on or restart it, it will load up to the
> > windows xp screen with the scrolling blue bars, then stops, the bars keep
> > going but it doesn't go any farther. I have managed to restore the
> > computer
> > to an earlier state then go to start at last known good configuration to
> > get
> > it to run but it doesn't always work and whenever I start it again I have
> > to
> > do it all over again. Please help!
>
>
>

it looks like there is a conflict
with the internet connection.

since the problem is generated
in safemode, then we know
that the o.s. is not corrupted.
Instead it is some software
being used by windows in
normal mode.

Go back into safemode,
then click start, run and msconfig.
Then go to startup tab and
disable/uncheck any reference
to that motivesb??.... Then exit
and reboot to normal mode.

See if this clears up the problem.
If not then the next step is to
resolve that dll issue, which i have
seen several postings of problems
with it. Hopefully, you won't have
none now....


"melissajean85" <melissajean85 DeleteThis @discussions.microsoft.com> wrote in message
news:01B9FAED-2138-4C35-8E5B-CC2CD27044AE@microsoft.com...
> The computer just restarted since some windows updates were installed.
>
> Its got SP2 already and I updated it thinking it would fix the problem. It
> stalled again under normal startup. It doesn't seem to have a problem
> starting under last known good configuration or safe mode now.
>
> When it loaded under last known good config. the following errors showed
> up:
>
> SmartBridge Alerts: MotiveSB.exe - Entry Point Not Found
> The procedure entry point GetProcessImageFileNameW could not be located in
> the dynamic link library PSAPI.DLL
>
> Dashboard Module
> Dashboard Module has encountered a problem and needs to close.
>
> Any ideas what could be wrong?
>
>
> "DatabaseBen" wrote:
>
>> could be a number
>> of things. How
>> many times can you log
>> into safemode without stalling?
>>
>>
>> "melissajean85" <melissajean85 DeleteThis @discussions.microsoft.com> wrote in
>> message
>> news:231BFC11-0226-4629-8B5C-95AD82EF5642@microsoft.com...
>> > Every time I turn the computer on or restart it, it will load up to the
>> > windows xp screen with the scrolling blue bars, then stops, the bars
>> > keep
>> > going but it doesn't go any farther. I have managed to restore the
>> > computer
>> > to an earlier state then go to start at last known good configuration
>> > to
>> > get
>> > it to run but it doesn't always work and whenever I start it again I
>> > have
>> > to
>> > do it all over again. Please help!
>>
>>
>>

i meant to include the word "not"
as the fifth word of the first line in
the second shortgraph...


"DatabaseBen" <databaseben.TakeThisOut@discussions.microsoft.com> wrote in message
news:uKLH$X1EHHA.3576@TK2MSFTNGP03.phx.gbl...
> it looks like there is a conflict
> with the internet connection.
>
> since the problem is generated
> in safemode, then we know
> that the o.s. is not corrupted.
> Instead it is some software
> being used by windows in
> normal mode.
>
> Go back into safemode,
> then click start, run and msconfig.
> Then go to startup tab and
> disable/uncheck any reference
> to that motivesb??.... Then exit
> and reboot to normal mode.
>
> See if this clears up the problem.
> If not then the next step is to
> resolve that dll issue, which i have
> seen several postings of problems
> with it. Hopefully, you won't have
> none now....
>
>
> "melissajean85" <melissajean85.TakeThisOut@discussions.microsoft.com> wrote in message
> news:01B9FAED-2138-4C35-8E5B-CC2CD27044AE@microsoft.com...
>> The computer just restarted since some windows updates were installed.
>>
>> Its got SP2 already and I updated it thinking it would fix the problem.
>> It
>> stalled again under normal startup. It doesn't seem to have a problem
>> starting under last known good configuration or safe mode now.
>>
>> When it loaded under last known good config. the following errors showed
>> up:
>>
>> SmartBridge Alerts: MotiveSB.exe - Entry Point Not Found
>> The procedure entry point GetProcessImageFileNameW could not be located
>> in
>> the dynamic link library PSAPI.DLL
>>
>> Dashboard Module
>> Dashboard Module has encountered a problem and needs to close.
>>
>> Any ideas what could be wrong?
>>
>>
>> "DatabaseBen" wrote:
>>
>>> could be a number
>>> of things. How
>>> many times can you log
>>> into safemode without stalling?
>>>
>>>
>>> "melissajean85" <melissajean85.TakeThisOut@discussions.microsoft.com> wrote in
>>> message
>>> news:231BFC11-0226-4629-8B5C-95AD82EF5642@microsoft.com...
>>> > Every time I turn the computer on or restart it, it will load up to
>>> > the
>>> > windows xp screen with the scrolling blue bars, then stops, the bars
>>> > keep
>>> > going but it doesn't go any farther. I have managed to restore the
>>> > computer
>>> > to an earlier state then go to start at last known good configuration
>>> > to
>>> > get
>>> > it to run but it doesn't always work and whenever I start it again I
>>> > have
>>> > to
>>> > do it all over again. Please help!
>>>
>>>
>>>
>
>