WinXP will not boot

Hi. Last night my computer crashed. When I tried to reload Windows XP it
stops on the splash screen. (The one with "Windows XP" and the nifty little
blue progress bar...)

I tried Last Known Config... got the same results.
I tried System Restore... and the same thing keeps happening.

I can load up in Safe Mode... but I don't know where to go from there to fix
this.

I've searched these discussion groups so I have a general idea of what I'm
going to need to do to resolve this issue...

Is there a KB article that outlines the order of steps I should follow?

You may or may not need a reload. When we get this in our shop, we do
the following. After the antivirus and spyware scan shows clean, we
change msconfig to selective startup and reboot the machine adding one
more category of device drivers and services. When the machine starts
to lock up and crash you have isolated the troubleshooting down to that
particular group. Repeat the process within that group adding one at a
time. until you have isolated to device or service.

Also, when your machine is starting run task manager, click on the
"Processes" tab. Clcik on the column header labeled "CPU" twice. This
will alow you to see where your system resources are going during
startup and more importantly -- which process or service was running
when the system crashed.

Write everything down. You should be able to figure out what's causing
your problem and what you need to remove from your system.
Lafayette Jefferson
Friendly Computers of Greater Boston