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Weird reboot problem

 
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d362636

External


Since: May 24, 2007
Posts: 3



(Msg. 1) Posted: Thu May 24, 2007 8:10 am
Post subject: Weird reboot problem
Archived from groups: microsoft>public>windowsxp>general (more info?)

I just recently had my motherboard go out(well, close to, at least, it
was one of those Dell boards with the bad capcitors), and I replaced
it with a similar model board(the only difference was that the front
side bus was 533mhz rather than 800mhz). Windows didn't seem to have a
problem with this. Not being satisfied with a "similar part", I found
my exact model number and again replaced the motherboard. Windows
didn't have a problem with this either.

Problem is, now around 4 out of 5 times, when I reboot the computer
goes through the normal process(Windows is shutting down, etc) and
when it comes back up I get a black screen(basically, no video) and I
can hear the HD turning, I can see activity via the light, something
is going on. It won't come up though, and rather than having to hold
the power button down to shut if off, if I just press it in lightly
the PC immediately shuts off(makes me believe that whatever activity
is going on in the HD, it isn't boot-related as we all know when
Windows is active you have to hold the power button down for a short
while to get the PC to just shut down).

Sometimes it'll make it as far as the Windows XP screen with the
little status bar moving about(right before "Welcome to Windows" shows
up) and then it'll go black with the same results as above.

Other than this issue the PC runs fine, just like it always had before
the capacitors went out on the original MB.

I've tried uninstalling certain Roxio and Nero apps that are known to
cause this issue in the MS Support database, I have scanned for
viruses, spyware or anything else of that nature. I have checked the
Start Up section(via Hijack this! or just the simple MS Config) for
anything odd. I have run Disc Scans, I have Defragged, everything. I
am just about out of ideas.

Reading up, I have found some people with somewhat similar
issues(nothing exactly like mine though) and there has been some talk
of "Init" files needing to be rebuilt or "MBR" needing to be repaired.
Before I attempt anything like that though, I thought I'd see what
ya'll had to say.

Any help on this would be much appreciated. Smile
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d362636

External


Since: May 24, 2007
Posts: 3



(Msg. 2) Posted: Thu May 24, 2007 8:40 am
Post subject: Re: Weird reboot problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On May 24, 10:30 am, "Haggis" <zedd... RemoveThis @Mnavnet.net> wrote:
> quite often a "repair" install is required after replacing the MB.

I thought about this, but the fact that both motherboards were the
same thing(except for that 533 FSB) and Windows didn't see any new
hardware, or have any issues with it leads me to believe that the
initial Windows XP installation is fine. It is definitely something to
keep in mind though, I am just doing my best to avoid doing a
repair(ugly stuff). Smile
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Rock

External


Since: Feb 13, 2007
Posts: 107



(Msg. 3) Posted: Thu May 24, 2007 11:15 am
Post subject: Re: Weird reboot problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

<d362636 DeleteThis @yahoo.com> wrote
> On May 24, 10:30 am, "Haggis" <zedd... DeleteThis @Mnavnet.net> wrote:
>> quite often a "repair" install is required after replacing the MB.
>
> I thought about this, but the fact that both motherboards were the
> same thing(except for that 533 FSB) and Windows didn't see any new
> hardware, or have any issues with it leads me to believe that the
> initial Windows XP installation is fine. It is definitely something to
> keep in mind though, I am just doing my best to avoid doing a
> repair(ugly stuff). Smile

Even though the motherboards were the same model number doesn't mean they
have the same components on them, particularly for OEM boards.

Not sure why you think a repair install is so ugly. Of course you do need a
regular XP installation CD for that and you need to revisit the windows
update site to reinstall all updates.

http://www.michaelstevenstech.com/XPrepairinstall.htm

I recommend you image the drive to an external hard drive using Acronis True
Image Home, version 10, then do the repair install. If it doesn't help or
makes matters worse you can restore the image.

--
Rock [MS-MVP User/Shell]
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Haggis

External


Since: May 24, 2007
Posts: 1



(Msg. 4) Posted: Thu May 24, 2007 12:30 pm
Post subject: Re: Weird reboot problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

quite often a "repair" install is required after replacing the MB.

http://www.michaelstevenstech.com/XPrepairinstall.htm

<d362636 RemoveThis @yahoo.com> wrote in message
news:1180019400.565851.173120@h2g2000hsg.googlegroups.com...
>I just recently had my motherboard go out(well, close to, at least, it
> was one of those Dell boards with the bad capcitors), and I replaced
> it with a similar model board(the only difference was that the front
> side bus was 533mhz rather than 800mhz). Windows didn't seem to have a
> problem with this. Not being satisfied with a "similar part", I found
> my exact model number and again replaced the motherboard. Windows
> didn't have a problem with this either.
>
> Problem is, now around 4 out of 5 times, when I reboot the computer
> goes through the normal process(Windows is shutting down, etc) and
> when it comes back up I get a black screen(basically, no video) and I
> can hear the HD turning, I can see activity via the light, something
> is going on. It won't come up though, and rather than having to hold
> the power button down to shut if off, if I just press it in lightly
> the PC immediately shuts off(makes me believe that whatever activity
> is going on in the HD, it isn't boot-related as we all know when
> Windows is active you have to hold the power button down for a short
> while to get the PC to just shut down).
>
> Sometimes it'll make it as far as the Windows XP screen with the
> little status bar moving about(right before "Welcome to Windows" shows
> up) and then it'll go black with the same results as above.
>
> Other than this issue the PC runs fine, just like it always had before
> the capacitors went out on the original MB.
>
> I've tried uninstalling certain Roxio and Nero apps that are known to
> cause this issue in the MS Support database, I have scanned for
> viruses, spyware or anything else of that nature. I have checked the
> Start Up section(via Hijack this! or just the simple MS Config) for
> anything odd. I have run Disc Scans, I have Defragged, everything. I
> am just about out of ideas.
>
> Reading up, I have found some people with somewhat similar
> issues(nothing exactly like mine though) and there has been some talk
> of "Init" files needing to be rebuilt or "MBR" needing to be repaired.
> Before I attempt anything like that though, I thought I'd see what
> ya'll had to say.
>
> Any help on this would be much appreciated. Smile
>
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BillW50

External


Since: May 22, 2007
Posts: 39



(Msg. 5) Posted: Thu May 24, 2007 3:11 pm
Post subject: Re: Weird reboot problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Rock" <Rock.TakeThisOut@nospam.net> wrote in message
news:%23GlcV%23inHHA.5052@TK2MSFTNGP04.phx.gbl
> <d362636.TakeThisOut@yahoo.com> wrote
>> On May 24, 10:30 am, "Haggis" <zedd....TakeThisOut@Mnavnet.net> wrote:
>>> quite often a "repair" install is required after replacing the MB.
>>
>> I thought about this, but the fact that both motherboards were the
>> same thing(except for that 533 FSB) and Windows didn't see any new
>> hardware, or have any issues with it leads me to believe that the
>> initial Windows XP installation is fine. It is definitely something
>> to keep in mind though, I am just doing my best to avoid doing a
>> repair(ugly stuff). Smile
>
> Even though the motherboards were the same model number doesn't mean
> they have the same components on them, particularly for OEM boards.
>
> Not sure why you think a repair install is so ugly. Of course you do
> need a regular XP installation CD for that and you need to revisit
> the windows update site to reinstall all updates.
>
> http://www.michaelstevenstech.com/XPrepairinstall.htm
>
> I recommend you image the drive to an external hard drive using
> Acronis True Image Home, version 10, then do the repair install. If
> it doesn't help or makes matters worse you can restore the image.

Acronis True Image Home will cost you money. There are free options too.
Including:

Paragon Drive Copy 8 Personal SE
http://www.vnunet.com/vnunet/downloads/2166317/paragon-drive-copy-personal

Ignore the 'time limited demo' reference on that page.

--
Bill
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Rock

External


Since: Feb 13, 2007
Posts: 107



(Msg. 6) Posted: Thu May 24, 2007 3:11 pm
Post subject: Re: Weird reboot problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"BillW50" wrote
> "Rock" wrote
>> <d362636.RemoveThis@yahoo.com> wrote
>>> On May 24, 10:30 am, "Haggis" <zedd....RemoveThis@Mnavnet.net> wrote:
>>>> quite often a "repair" install is required after replacing the MB.
>>>
>>> I thought about this, but the fact that both motherboards were the
>>> same thing(except for that 533 FSB) and Windows didn't see any new
>>> hardware, or have any issues with it leads me to believe that the
>>> initial Windows XP installation is fine. It is definitely something
>>> to keep in mind though, I am just doing my best to avoid doing a
>>> repair(ugly stuff). Smile
>>
>> Even though the motherboards were the same model number doesn't mean
>> they have the same components on them, particularly for OEM boards.
>>
>> Not sure why you think a repair install is so ugly. Of course you do
>> need a regular XP installation CD for that and you need to revisit
>> the windows update site to reinstall all updates.
>>
>> http://www.michaelstevenstech.com/XPrepairinstall.htm
>>
>> I recommend you image the drive to an external hard drive using
>> Acronis True Image Home, version 10, then do the repair install. If
>> it doesn't help or makes matters worse you can restore the image.
>
> Acronis True Image Home will cost you money. There are free options too.
> Including:
>
> Paragon Drive Copy 8 Personal SE
> http://www.vnunet.com/vnunet/downloads/2166317/paragon-drive-copy-personal
>
> Ignore the 'time limited demo' reference on that page.

Yes it does cost, and it's well worth it. Newegg.com had it on sale the
other day for $21.99 (compared to $49.99 from Acronis)

--
Rock [MS-MVP User/Shell]
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BillW50

External


Since: May 22, 2007
Posts: 39



(Msg. 7) Posted: Thu May 24, 2007 4:45 pm
Post subject: Re: Weird reboot problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Rock" <Rock RemoveThis @nospam.net> wrote in message
news:e5g4PWknHHA.4024@TK2MSFTNGP02.phx.gbl
> "BillW50" wrote

[snip]

>> Acronis True Image Home will cost you money. There are free options
>> too. Including:
>>
>> Paragon Drive Copy 8 Personal SE
>> http://www.vnunet.com/vnunet/downloads/2166317/paragon-drive-copy-personal
>>
>> Ignore the 'time limited demo' reference on that page.
>
> Yes it does cost, and it's well worth it. Newegg.com had it on sale
> the other day for $21.99 (compared to $49.99 from Acronis)

So I have heard the same from others. Although backing up doesn't seem
too complex thing to me. Even xcopy and BartPE (free) can handle it. Not
to mention what comes with Windows (free) ntbackup. Simpletons probably
should buy Acronis True Image Home though. As things like xcopy with all
of those switches is just too complex for them. And gosh, ntbackup with
point and click is also too tough for them. Wink

--
Bill
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Rock

External


Since: Feb 13, 2007
Posts: 107



(Msg. 8) Posted: Thu May 24, 2007 4:45 pm
Post subject: Re: Weird reboot problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"BillW50" wrote
> "Rock" wrote
>> "BillW50" wrote
>
> [snip]
>
>>> Acronis True Image Home will cost you money. There are free options
>>> too. Including:
>>>
>>> Paragon Drive Copy 8 Personal SE
>>> http://www.vnunet.com/vnunet/downloads/2166317/paragon-drive-copy-personal
>>>
>>> Ignore the 'time limited demo' reference on that page.
>>
>> Yes it does cost, and it's well worth it. Newegg.com had it on sale
>> the other day for $21.99 (compared to $49.99 from Acronis)
>
> So I have heard the same from others. Although backing up doesn't seem too
> complex thing to me. Even xcopy and BartPE (free) can handle it. Not to
> mention what comes with Windows (free) ntbackup. Simpletons probably
> should buy Acronis True Image Home though. As things like xcopy with all
> of those switches is just too complex for them. And gosh, ntbackup with
> point and click is also too tough for them. Wink

Backup and imaging are two different beasts. I discarded ntbackup long ago
as a reliable full system recovery solution.

If you're so hot on ntbackup and xcopy why did you recommend Paragon to the
OP instead of those programs? You just like to be argumentative is all.

--
Rock [MS-MVP User/Shell]
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BillW50

External


Since: May 22, 2007
Posts: 39



(Msg. 9) Posted: Thu May 24, 2007 5:22 pm
Post subject: Re: Weird reboot problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Rock" <Rock RemoveThis @nospam.net> wrote in message
news:Ou0q4%23knHHA.668@TK2MSFTNGP05.phx.gbl

[snip]

> Backup and imaging are two different beasts.

Yes to simpletons, yes they are. Although for advanced users interested
in restoring things back to once they once were, no. As both methods
works and does the same thing in the end.

> I discarded ntbackup
> long ago as a reliable full system recovery solution.

For simpletons yes. They don't understand what can and won't happen. Nor
do they want to learn either.

> If you're so hot on ntbackup and xcopy why did you recommend Paragon
> to the OP instead of those programs?

Not at all. Paragon is just fine for simpletons. Plus it is free.

> You just like to be
> argumentative is all.

No, I have to switch gears a lot. First I thought I was talking to
experienced users, but I was wrong.

--
Bill
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Rock

External


Since: Feb 13, 2007
Posts: 107



(Msg. 10) Posted: Thu May 24, 2007 5:22 pm
Post subject: Re: Weird reboot problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"BillW50" wrote

> "Rock" <Rock RemoveThis @nospam.net> wrote
> [snip]
>
>> Backup and imaging are two different beasts.
>
> Yes to simpletons, yes they are. Although for advanced users interested in
> restoring things back to once they once were, no. As both methods works
> and does the same thing in the end.
>
>> I discarded ntbackup
>> long ago as a reliable full system recovery solution.
>
> For simpletons yes. They don't understand what can and won't happen. Nor
> do they want to learn either.
>
>> If you're so hot on ntbackup and xcopy why did you recommend Paragon
>> to the OP instead of those programs?
>
> Not at all. Paragon is just fine for simpletons. Plus it is free.
>
>> You just like to be
>> argumentative is all.
>
> No, I have to switch gears a lot. First I thought I was talking to
> experienced users, but I was wrong.

What happened, Bill? Did the your Word the Day club happen to choose
"simpleton"? Don't bother to answer. We know what that would be.

--
Rock [MS-MVP User/Shell]
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Gary S. Terhune

External


Since: May 24, 2007
Posts: 44



(Msg. 11) Posted: Thu May 24, 2007 5:22 pm
Post subject: Re: Weird reboot problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

LOL!!! Imaging and old-fashioned backup are technically the same thing?
Rock's right, your only interest is to blather inanities, just to get
someone else to argue with you. Get a life.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"BillW50" <BillW50 RemoveThis @aol.kom> wrote in message
news:um2lEIlnHHA.3736@TK2MSFTNGP03.phx.gbl...
> "Rock" <Rock RemoveThis @nospam.net> wrote in message
> news:Ou0q4%23knHHA.668@TK2MSFTNGP05.phx.gbl
>
> [snip]
>
>> Backup and imaging are two different beasts.
>
> Yes to simpletons, yes they are. Although for advanced users interested in
> restoring things back to once they once were, no. As both methods works
> and does the same thing in the end.
>
>> I discarded ntbackup
>> long ago as a reliable full system recovery solution.
>
> For simpletons yes. They don't understand what can and won't happen. Nor
> do they want to learn either.
>
>> If you're so hot on ntbackup and xcopy why did you recommend Paragon
>> to the OP instead of those programs?
>
> Not at all. Paragon is just fine for simpletons. Plus it is free.
>
>> You just like to be
>> argumentative is all.
>
> No, I have to switch gears a lot. First I thought I was talking to
> experienced users, but I was wrong.
>
> --
> Bill
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BillW50

External


Since: May 22, 2007
Posts: 39



(Msg. 12) Posted: Thu May 24, 2007 5:47 pm
Post subject: Re: Weird reboot problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Gary S. Terhune" <none> wrote in message
news:uRX4vMlnHHA.1240@TK2MSFTNGP04.phx.gbl
> LOL!!! Imaging and old-fashioned backup are technically the same
> thing? Rock's right, your only interest is to blather inanities, just
> to get someone else to argue with you. Get a life.

And what is the end result Gary? LOL

--
Bill
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BillW50

External


Since: May 22, 2007
Posts: 39



(Msg. 13) Posted: Thu May 24, 2007 5:49 pm
Post subject: Re: Weird reboot problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Rock" <Rock DeleteThis @nospam.net> wrote in message
news:%232mqiMlnHHA.4624@TK2MSFTNGP04.phx.gbl
> What happened, Bill? Did the your Word the Day club happen to choose
> "simpleton"? Don't bother to answer. We know what that would be.

I was being kind Rock. Why do you ask?

--
Bill
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Dell_C.A.

External


Since: Jun 01, 2007
Posts: 1



(Msg. 14) Posted: Fri Jun 01, 2007 4:37 pm
Post subject: Re: Weird reboot problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

d362636.RemoveThis@yahoo.com Wrote:
> I just recently had my motherboard go out(well, close to, at least, it
> was one of those Dell boards with the bad capcitors), and I replaced
> it with a similar model board(the only difference was that the front
> side bus was 533mhz rather than 800mhz). Windows didn't seem to have a
> problem with this. Not being satisfied with a "similar part", I found
> my exact model number and again replaced the motherboard. Windows
> didn't have a problem with this either.
>
> Problem is, now around 4 out of 5 times, when I reboot the computer
> goes through the normal process(Windows is shutting down, etc) and
> when it comes back up I get a black screen(basically, no video) and I
> can hear the HD turning, I can see activity via the light, something
> is going on. It won't come up though, and rather than having to hold
> the power button down to shut if off, if I just press it in lightly
> the PC immediately shuts off(makes me believe that whatever activity
> is going on in the HD, it isn't boot-related as we all know when
> Windows is active you have to hold the power button down for a short
> while to get the PC to just shut down).
>
> Sometimes it'll make it as far as the Windows XP screen with the
> little status bar moving about(right before "Welcome to Windows" shows
> up) and then it'll go black with the same results as above.
>
> Other than this issue the PC runs fine, just like it always had before
> the capacitors went out on the original MB.
>
> I've tried uninstalling certain Roxio and Nero apps that are known to
> cause this issue in the MS Support database, I have scanned for
> viruses, spyware or anything else of that nature. I have checked the
> Start Up section(via Hijack this! or just the simple MS Config) for
> anything odd. I have run Disc Scans, I have Defragged, everything. I
> am just about out of ideas.
>
> Reading up, I have found some people with somewhat similar
> issues(nothing exactly like mine though) and there has been some talk
> of "Init" files needing to be rebuilt or "MBR" needing to be repaired.
> Before I attempt anything like that though, I thought I'd see what
> ya'll had to say.
>
> Any help on this would be much appreciated. Smile

Hello,

My name is Mike, I’m a Technical Analyst located at Dell corporate
headquarters in Round Rock, TX. I’m part of an internet outreach team
developed to interact with the online community regarding technical
questions and issues that customers face with Dell products. I read
your question and wanted to chime in.

It sounds like the problem may be a software glitch with the reboot
script. There are a few logical reasons why this could happen so let’s
focus more on what could fix it. I would try running a repair on the OS
to rewrite the original Windows reboot script and locate and fix any bad
or failing sectors on the hard drive. You’ve done an excellent job at
hitting all of the usual troubleshooting such as creating and checking
logs (hijack this), uninstalling known troublesome software, scanned
for virus and spy/adware, checked startup environment (although you may
want to completely clear the startup environment and see if helps at
all. I would recommend physically disconnecting from the internet while
doing this though as the services for your anti virus client will not be
started.), defrags and research.

If the repair and clearing the startup environment don’t have any
affect on the problem then fixing the Master Boot Record would be the
next logical step. In all of this I would definitely take the time, if
you haven’t already, to back up the important data on the drive. This
is for two reasons, first, just to be safe, and second, because in the
end, if all else fails, a complete reinstall may be the best way to go.
I hope this information is helpful.

Thank you,

Mike
Dell customer advocate




--
Dell_C.A.
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d362636

External


Since: Jun 04, 2007
Posts: 1



(Msg. 15) Posted: Mon Jun 04, 2007 1:27 am
Post subject: Re: Weird reboot problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Just so Google Groups can archive this for anyone who may also be
having this problem, I got the answer from a suggestion at the Dell
User Forums. Someone suggested removing the CMOS battery for a few
minutes. It did the trick. No more rebooting oddness, and the PC even
starts up faster now(well, as fast as it used to before the MB
switch). Smile
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