WebDav - WebFolders - Slow on XP clients

Hello Ian,

I'm sorry, it seems I failed to post back in Newsgroup yesterday.

Therefore, I send my reply to you again now.

Thank you for your assistance and time.

The traces are clearer this time and the delay could be monitored in
the traces. It seems the connection between client and server was hung for
a short period of time.

I have done some more research for several hours. Please do the following
tests for further investigation.

1. On the XP machine where IE 7.0 is installed, please do the below steps:

a. Open C:\Program Files\Internet Explorer folder
b. Right click iexplorer.exe and click Create Shortcut
c. Right click the shortcut and click Properties
d. In Target option, configure as follows "C:\Program Files\Internet
Explorer\iexplore.exe" -extoff
e. Click OK to save the change.
f. Double click the shortcut to run IE without add-ons
g. Access the Share Point server and check whether the delay still exists.

2. Please try to install a third-party Internet browser on the same XP
machine and try to access the Share Point server and check whether there
will be any improvement.

3. Please create a new user account and login on the same XP machine, after
that please do the above two tests and check whether the issue still occurs.

Moreover, I have several questions:

1. Do you experience a delay when you open the IIS Server's web page ?

2. Does the delay always occur when you open any folds and copy any files
on Web server ?

I look forward to hearing from you.

Sincerely,
Neo Zhu,
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
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that others may learn and benefit from your issue.
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Dear Neo,

Please see my inline coments below :-

> 1. On the XP machine where IE 7.0 is installed, please do the below steps:
>
> a. Open C:\Program Files\Internet Explorer folder
> b. Right click iexplorer.exe and click Create Shortcut
> c. Right click the shortcut and click Properties
> d. In Target option, configure as follows "C:\Program Files\Internet
> Explorer\iexplore.exe" -extoff
> e. Click OK to save the change.
> f. Double click the shortcut to run IE without add-ons
> g. Access the Share Point server and check whether the delay still exists.
>

Result : Yes the result is the same.

> 2. Please try to install a third-party Internet browser on the same XP
> machine and try to access the Share Point server and check whether there
> will be any improvement.
>

Result : Using firefox, get a dialogue box saying that the folder
interaction with Internet Explorer is not possible as it is not compatible
with firefox.


> 3. Please create a new user account and login on the same XP machine, after
> that please do the above two tests and check whether the issue still occurs.
>
Result: Created a new local user account and the result was the same.

> Moreover, I have several questions:
>
> 1. Do you experience a delay when you open the IIS Server's web page ?

Result : Opening non WebDav pages is fine.

> 2. Does the delay always occur when you open any folds and copy any files
> on Web server ?

Result: Yes all folders and files are affected the same.

> I look forward to hearing from you.
>




"Jian-Ping Zhu [MSFT]" wrote:

> Hello Ian,
>
> I'm sorry, it seems I failed to post back in Newsgroup yesterday.
>
> Therefore, I send my reply to you again now.
>
> Thank you for your assistance and time.
>
> The traces are clearer this time and the delay could be monitored in
> the traces. It seems the connection between client and server was hung for
> a short period of time.
>
> I have done some more research for several hours. Please do the following
> tests for further investigation.
>
> 1. On the XP machine where IE 7.0 is installed, please do the below steps:
>
> a. Open C:\Program Files\Internet Explorer folder
> b. Right click iexplorer.exe and click Create Shortcut
> c. Right click the shortcut and click Properties
> d. In Target option, configure as follows "C:\Program Files\Internet
> Explorer\iexplore.exe" -extoff
> e. Click OK to save the change.
> f. Double click the shortcut to run IE without add-ons
> g. Access the Share Point server and check whether the delay still exists.
>
> 2. Please try to install a third-party Internet browser on the same XP
> machine and try to access the Share Point server and check whether there
> will be any improvement.
>
> 3. Please create a new user account and login on the same XP machine, after
> that please do the above two tests and check whether the issue still occurs.
>
> Moreover, I have several questions:
>
> 1. Do you experience a delay when you open the IIS Server's web page ?
>
> 2. Does the delay always occur when you open any folds and copy any files
> on Web server ?
>
> I look forward to hearing from you.
>
> Sincerely,
> Neo Zhu,
> Microsoft Online Support
> Microsoft Global Technical Support Center
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>

Hello Ian,

Thanks for your feedback.

we are currently performing further research on this issue.

If we have made any progress, I'll let you know as soon as possible.

Thanks again for your time and understanding.

Sincerely,
Neo Zhu,
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.