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External
Since: Jun 18, 2007
Posts: 3
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(Msg. 1) Posted: Mon Jun 18, 2007 11:49 am
Post subject: Vista crashes
Archived from groups: microsoft>public>windows>vista>performance_maintenance (more info?)
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I recently upgraded my OS from vista premium which I purchased at Circuit
City to vista ultimate which I purchased from the microsoft website and now
my system crashes. I called vista support line and after being on the phone
with a tech for almost 2 hours he could not help, he had me restore my system
which did not solve the problem. I copied the problem report and pasted it
here. Can someone please help!!!!
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Files that help describe the problem (some files may no longer be available)
Mini061807-04.dmp
sysdata.xml
Version.txt
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a
copy of the files could harm your computer.
Extra information about the problem
BCCode: 1000007f
BCP1: 00000008
BCP2: 8013E000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1
Server information: 32c12d9d-2629-4415-b889-fbb9469bfa89 |
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External
Since: Mar 05, 2008
Posts: 11
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(Msg. 2) Posted: Mon Jun 18, 2007 11:22 pm
Post subject: Re: Vista crashes [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Have you added memory or changed your video card?
Do a google on SYSDATA.XML and look at the minidump, video drivers, and
mixed memory
cures.
"Adrianne" <Adrianne.TakeThisOut@discussions.microsoft.com> wrote in message
news:2D1C6A93-D0F6-4C17-AD6A-0F60F074C654@microsoft.com...
>I recently upgraded my OS from vista premium which I purchased at Circuit
> City to vista ultimate which I purchased from the microsoft website and
> now
> my system crashes. I called vista support line and after being on the
> phone
> with a tech for almost 2 hours he could not help, he had me restore my
> system
> which did not solve the problem. I copied the problem report and pasted it
> here. Can someone please help!!!!
>
> Problem signature
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
>
> Files that help describe the problem (some files may no longer be
> available)
> Mini061807-04.dmp
> sysdata.xml
> Version.txt
>
> View a temporary copy of these files
> Warning: If a virus or other security threat caused the problem, opening a
> copy of the files could harm your computer.
>
> Extra information about the problem
> BCCode: 1000007f
> BCP1: 00000008
> BCP2: 8013E000
> BCP3: 00000000
> BCP4: 00000000
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 256_1
> Server information: 32c12d9d-2629-4415-b889-fbb9469bfa89
> |
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External
Since: Jul 07, 2006
Posts: 124
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(Msg. 3) Posted: Tue Jun 19, 2007 6:24 am
Post subject: Re: Vista crashes [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Hi Adrianne,
0x1000007F is a hardware error in most cases, and frequently this indicates
memory is faulty, mismatched, or incompatible with the system (or in the
case of multiple sticks, each other).
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
"Adrianne" <Adrianne.DeleteThis@discussions.microsoft.com> wrote in message
news:2D1C6A93-D0F6-4C17-AD6A-0F60F074C654@microsoft.com...
>I recently upgraded my OS from vista premium which I purchased at Circuit
> City to vista ultimate which I purchased from the microsoft website and
> now
> my system crashes. I called vista support line and after being on the
> phone
> with a tech for almost 2 hours he could not help, he had me restore my
> system
> which did not solve the problem. I copied the problem report and pasted it
> here. Can someone please help!!!!
>
> Problem signature
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
>
> Files that help describe the problem (some files may no longer be
> available)
> Mini061807-04.dmp
> sysdata.xml
> Version.txt
>
> View a temporary copy of these files
> Warning: If a virus or other security threat caused the problem, opening a
> copy of the files could harm your computer.
>
> Extra information about the problem
> BCCode: 1000007f
> BCP1: 00000008
> BCP2: 8013E000
> BCP3: 00000000
> BCP4: 00000000
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 256_1
> Server information: 32c12d9d-2629-4415-b889-fbb9469bfa89
> |
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External
Since: Jun 18, 2007
Posts: 3
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(Msg. 4) Posted: Tue Jun 19, 2007 11:11 am
Post subject: Re: Vista crashes [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Thanks so much for your help. I finally got someone on the phone in tech
support that knew what to do. He had me unplug my printer and reboot my
system. After the reboot, I went to the hp site and downloaded another driver
for the printer. This seems to have worked so far. Thanks again.
"Spirit" wrote:
> Have you added memory or changed your video card?
>
> Do a google on SYSDATA.XML and look at the minidump, video drivers, and
> mixed memory
> cures.
>
> "Adrianne" <Adrianne.DeleteThis@discussions.microsoft.com> wrote in message
> news:2D1C6A93-D0F6-4C17-AD6A-0F60F074C654@microsoft.com...
> >I recently upgraded my OS from vista premium which I purchased at Circuit
> > City to vista ultimate which I purchased from the microsoft website and
> > now
> > my system crashes. I called vista support line and after being on the
> > phone
> > with a tech for almost 2 hours he could not help, he had me restore my
> > system
> > which did not solve the problem. I copied the problem report and pasted it
> > here. Can someone please help!!!!
> >
> > Problem signature
> > Problem Event Name: BlueScreen
> > OS Version: 6.0.6000.2.0.0.256.1
> > Locale ID: 1033
> >
> > Files that help describe the problem (some files may no longer be
> > available)
> > Mini061807-04.dmp
> > sysdata.xml
> > Version.txt
> >
> > View a temporary copy of these files
> > Warning: If a virus or other security threat caused the problem, opening a
> > copy of the files could harm your computer.
> >
> > Extra information about the problem
> > BCCode: 1000007f
> > BCP1: 00000008
> > BCP2: 8013E000
> > BCP3: 00000000
> > BCP4: 00000000
> > OS Version: 6_0_6000
> > Service Pack: 0_0
> > Product: 256_1
> > Server information: 32c12d9d-2629-4415-b889-fbb9469bfa89
> >
>
>
> |
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External
Since: Jun 18, 2007
Posts: 3
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(Msg. 5) Posted: Wed Jun 20, 2007 5:54 am
Post subject: Re: Vista crashes [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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As I said above thanks for your help. I thought my problem was solved but it
wasn't. I researched the problem on the internet and tried deleting the
memory dump and minidump files on my systerm. Now my computer won't boot up
at all, it gets as far as the welcome screen and then goes to blue screen. I
tried restarting in safe mode with networking and it still doesn't boot up,
But at lease I got the errors codes for the problem which go along with what
you where saying, and I can call dell for help not microsoft. Thanks again.
"Rick Rogers" wrote:
> Hi Adrianne,
>
> 0x1000007F is a hardware error in most cases, and frequently this indicates
> memory is faulty, mismatched, or incompatible with the system (or in the
> case of multiple sticks, each other).
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Adrianne" <Adrianne DeleteThis @discussions.microsoft.com> wrote in message
> news:2D1C6A93-D0F6-4C17-AD6A-0F60F074C654@microsoft.com...
> >I recently upgraded my OS from vista premium which I purchased at Circuit
> > City to vista ultimate which I purchased from the microsoft website and
> > now
> > my system crashes. I called vista support line and after being on the
> > phone
> > with a tech for almost 2 hours he could not help, he had me restore my
> > system
> > which did not solve the problem. I copied the problem report and pasted it
> > here. Can someone please help!!!!
> >
> > Problem signature
> > Problem Event Name: BlueScreen
> > OS Version: 6.0.6000.2.0.0.256.1
> > Locale ID: 1033
> >
> > Files that help describe the problem (some files may no longer be
> > available)
> > Mini061807-04.dmp
> > sysdata.xml
> > Version.txt
> >
> > View a temporary copy of these files
> > Warning: If a virus or other security threat caused the problem, opening a
> > copy of the files could harm your computer.
> >
> > Extra information about the problem
> > BCCode: 1000007f
> > BCP1: 00000008
> > BCP2: 8013E000
> > BCP3: 00000000
> > BCP4: 00000000
> > OS Version: 6_0_6000
> > Service Pack: 0_0
> > Product: 256_1
> > Server information: 32c12d9d-2629-4415-b889-fbb9469bfa89
> >
>
> |
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