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Vista and Internet Explorer

 
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Gus Porteners

External


Since: Apr 05, 2007
Posts: 2



(Msg. 1) Posted: Thu Apr 05, 2007 5:57 pm
Post subject: Vista and Internet Explorer
Archived from groups: microsoft>public>windows>vista>general (more info?)

Last week I acquired two new computers with OEM Vista Home Premium.
Yesterday I installed on both computers Canon Printer MP600, using the
downloaded Vista driver for it.
Printer worked OK from both computers. When afterwards I tried to go on
line, Vista gave me the message "Internet Explorer has stopped working -
Check online for a solution" which did nothing but give a list of problem
details. Same on the second computer.
Among the details listed were:
Application version 7.0.6000.16386
Faulty module version 6.0.6000.16386
Faulty module timestamp 4549bdc9
Exception code c0000005
Trying to install IE7 from the latest PC World DVD disk produces the message
that the operating system won't accept it. I then tried FireFox but with the
same result.
On one computer I made a system restore with the result that the Printer has
"disappeared" but I still get the same result trying to go online.
I am at my wit's end. Is there anyone that has a solution?

Gus
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SWWD

External


Since: Apr 06, 2007
Posts: 1



(Msg. 2) Posted: Fri Apr 06, 2007 5:50 am
Post subject: RE: Vista and Internet Explorer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Try running "Internet Explorer (No Add-ons)" from the start menu. It will, as
it says, start IE without any add-ons loaded. If that works, open up Internet
Options, go to the Programs tab and select Manage Add-ons. See if you can
find anything in there related to Canon or your printer and disable them,
then try running IE normally.

"Gus Porteners" wrote:

> Last week I acquired two new computers with OEM Vista Home Premium.
> Yesterday I installed on both computers Canon Printer MP600, using the
> downloaded Vista driver for it.
> Printer worked OK from both computers. When afterwards I tried to go on
> line, Vista gave me the message "Internet Explorer has stopped working -
> Check online for a solution" which did nothing but give a list of problem
> details. Same on the second computer.
> Among the details listed were:
> Application version 7.0.6000.16386
> Faulty module version 6.0.6000.16386
> Faulty module timestamp 4549bdc9
> Exception code c0000005
> Trying to install IE7 from the latest PC World DVD disk produces the message
> that the operating system won't accept it. I then tried FireFox but with the
> same result.
> On one computer I made a system restore with the result that the Printer has
> "disappeared" but I still get the same result trying to go online.
> I am at my wit's end. Is there anyone that has a solution?
>
> Gus
>
>
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zachd [MSFT]

External


Since: Dec 02, 2007
Posts: 35



(Msg. 3) Posted: Tue Apr 10, 2007 10:47 pm
Post subject: Re: Vista and Internet Explorer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

What are the rest of the details for that failure:
http://zachd.com/pss/pss.html#bucket
?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Gus Porteners" <opagus RemoveThis @xtra.co.nz> wrote in message
news:5F71E08C-8505-4987-9870-78791396BB49@microsoft.com...
> Last week I acquired two new computers with OEM Vista Home Premium.
> Yesterday I installed on both computers Canon Printer MP600, using the
> downloaded Vista driver for it.
> Printer worked OK from both computers. When afterwards I tried to go on
> line, Vista gave me the message "Internet Explorer has stopped working -
> Check online for a solution" which did nothing but give a list of problem
> details. Same on the second computer.
> Among the details listed were:
> Application version 7.0.6000.16386
> Faulty module version 6.0.6000.16386
> Faulty module timestamp 4549bdc9
> Exception code c0000005
> Trying to install IE7 from the latest PC World DVD disk produces the
> message that the operating system won't accept it. I then tried FireFox
> but with the same result.
> On one computer I made a system restore with the result that the Printer
> has "disappeared" but I still get the same result trying to go online.
> I am at my wit's end. Is there anyone that has a solution?
>
> Gus
>
>
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