Unable to Install Plug and Play Devices

I have tried – on numerous occasions – to install 2 new devices on my PC with
Microsoft XP Professional Operating System.

The devices are:

iPod Nano 4GB; and
Panasonic Lumix LZ2 Digital camera.

In both instances, I am unable to install the devices and when I go into
“Device Manager”, I receive:
- a Code 28 Message that the driver for the device is not installed for the
iPod; and
- a Code 1 Message that the driver is not configured properly.

Both are Plug and Play and I had no difficulty whatsoeverinstalling the
devices on my laptop with Windows XP Home Edition.

Your help would be appreciated.

Code 1
[[This device is not configured correctly. (Code 1)

Recommended resolution
This device has no drivers installed or is incorrectly configured. Update
the driver(s) by clicking Update Driver. This starts the Hardware Update
wizard. If updating the driver does not work, see your hardware
documentation for more information.

Code 28
The drivers for this device are not installed. (Code 2

Recommended resolution
To install the drivers for this device, click Update Driver. This starts the
Hardware Update Wizard.]]
From...
Explanation of error codes generated by Device Manager
http://support.microsoft.com/default.aspx?scid=kb;en-us;310123

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:B7A02AB7-2FD1-48F1-AF02-900DB3AB0F7C@microsoft.com,
Nan Ros <NanRos.TakeThisOut@discussions.microsoft.com> hunted and pecked:
> I have tried – on numerous occasions – to install 2 new devices on my
> PC with Microsoft XP Professional Operating System.
>
> The devices are:
>
> iPod Nano 4GB; and
> Panasonic Lumix LZ2 Digital camera.
>
> In both instances, I am unable to install the devices and when I go into
> “Device Manager”, I receive:
> - a Code 28 Message that the driver for the device is not installed for
> the iPod; and
> - a Code 1 Message that the driver is not configured properly.
>
> Both are Plug and Play and I had no difficulty whatsoeverinstalling the
> devices on my laptop with Windows XP Home Edition.
>
> Your help would be appreciated.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:3BF8AD6F-B6F9-46AA-95F8-6A29D90513A3@microsoft.com,
Nan Ros <NanRos.TakeThisOut@discussions.microsoft.com> hunted and pecked:
> I have tried – on numerous occasions – to install 2 new devices on my
> PC with Microsoft XP Professional Operating System.
>
> The devices are:
>
> iPod Nano 4GB; and
> Panasonic Lumix LZ2 Digital camera.
>
> In both instances, I am unable to install the devices and when I go into
> “Device Manager”, I receive:
> - a Code 28 Message that the driver for the device is not installed for
> the iPod; and
> - a Code 1 Message that the driver is not configured properly.
>
> Both are Plug and Play and I had no difficulty whatsoeverinstalling the
> devices on my laptop with Windows XP Home Edition.
>
> Your help would be appreciated.