Ultimate: cant activate WMC for digital cable TV..

hi,

I have two HD tv tuners in my machine, which I ordered when purchased
the machine, so the cable guy came to my house to put a card they have
to put in the back of this tuner (equiv. of digital cable box, I'm
paying $10/mo. for it..) but now I can't activate the digital cable-tv
feature in Windows Media Center b/c Vista is not accepting the product
key supplied (it's in a sticker on the machine..)
folks where I bought my machine said it's b/c Vista has gotten corrupted
and I need to re-install it.. (this is based on their experience with
other users having reported this problem, it was solved by re-installing
Vista..)

now pls note I'm NOT talking about the Windows activation prod key, but
another one, a 2nd product key on sticker in my machine, specif. for
digital cable TV.. Vista is not accepting this product key; I have to
do a clean re-install, which means wiping out all my data and starting
over.. this is a HUGE pain..

pls also note that the card the cable co. installed is correct one (WMC
checks to see if you have correct hardware before it proceeds, I
wouldn't get as far as where it asks for digital cable tv product key if
I didn't have correct hardware in there..)

before I embark on re-installing Vista I would like to know if there's
another solution to this problem..

thank you...

which brand and model computer did you buy?

On Fri, 29 Feb 2008 12:34:09 -0500, maya <maya778899.RemoveThis@yahoo.com>
wrote:

>hi,
>
>I have two HD tv tuners in my machine, which I ordered when purchased
>the machine, so the cable guy came to my house to put a card they have
>to put in the back of this tuner (equiv. of digital cable box, I'm
>paying $10/mo. for it..) but now I can't activate the digital cable-tv
>feature in Windows Media Center b/c Vista is not accepting the product
>key supplied (it's in a sticker on the machine..)
>folks where I bought my machine said it's b/c Vista has gotten corrupted
>and I need to re-install it.. (this is based on their experience with
>other users having reported this problem, it was solved by re-installing
>Vista..)
>
>now pls note I'm NOT talking about the Windows activation prod key, but
>another one, a 2nd product key on sticker in my machine, specif. for
>digital cable TV.. Vista is not accepting this product key; I have to
>do a clean re-install, which means wiping out all my data and starting
>over.. this is a HUGE pain..
>
>pls also note that the card the cable co. installed is correct one (WMC
>checks to see if you have correct hardware before it proceeds, I
>wouldn't get as far as where it asks for digital cable tv product key if
>I didn't have correct hardware in there..)
>
>before I embark on re-installing Vista I would like to know if there's
>another solution to this problem..
>
>thank you...
>
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/