USB Port not working in XP

IBM Netvista, latest BIOS, XP-P with latest patches/updates. Symptoms
appear on SP2 as well as SP3.

All of a sudden I lost my USB Ports on the computer. I think it happened
because of a power failure, but not sure. I hear the pacifier beep in the
speaker when connecting my mouse or thumb drive, however, neither responds.
the mouse LED lights, but cursor remains in the middle of the screen. I
don't have a USB keyboard so I can't test the USB connection during BOOT. I
suspect it will work. The mouse will not be recognized until the OS loads.
The thumb drive makes the same beep, but I never see it displayed as a
removable drive or any drive for that matter. The PS2 mouse works just
fine. Using a USB to PS2 adaptor does not work either.

Any ideas?? I'm stumpbed on this one. The MSKB isn't of any help so far.

Thanks

On Jun 10, 3:58 pm, "Bill" <bi....RemoveThis@microsoft.com> wrote:
> IBM Netvista, latest BIOS, XP-P with latest patches/updates.  Symptoms
> appear on SP2 as well as SP3.
>
> All of a sudden I lost my USB Ports on the computer.  I think it happened
> because of a power failure, but not sure.  I hear the pacifier beep in the
> speaker when connecting my mouse or thumb drive, however, neither responds..
> the mouse LED lights, but cursor remains in the middle of the screen.  I
> don't have a USB keyboard so I can't test the USB connection during BOOT.  I
> suspect it will work.  The mouse will not be recognized until the OS loads.
> The thumb drive makes the same beep, but I never see it displayed as a
> removable drive or any drive for that matter.  The PS2 mouse works just
> fine.  Using a USB  to PS2 adaptor does not work either.
>
> Any ideas??  I'm stumpbed on this one.  The MSKB isn't of any help so far.
>
> Thanks

Hi,

Have a read here:

http://forums.techguy.org/windows-nt-2000-xp/582627-usb-suddenly-not-w...ing-usb

Note the solution to unplug the power cord. I would try this first as
it's the easiest, then the other solution if that doesn't work.