SP2 install will not complete

Hi,
Looking for some help re sp2 installation.
Have now made three attempts, all failed ending in a 'cannot continue error'.
When I run the update it almost runs to completion, but stops at the
'Finishing / clean up' stage.
Then I get the error box which gives me the following details:
AppName: Update.exe
AppVer:5.5.1005.0
ModName:ntdll.dll
ModVer:5.1.2600.1217
Offset:0055e92

This message is allways the same, with the same offset point.

I have researched this and had some advice from various sources.
I have created a new Software Distribution Folder
I have downloaded the full SP2 file and used that
I have run several spyware / malware scans with differing applications (some
forum info suggests malware as a possible cause !)
I have taken all applications out of startup folder and run with a minimal
startup configuration.
I have run chkdsk

So far every attempt gives me the same error and I then uninstall the
service pack and go back to square one.

I would be grateful to hear of any bright ideas which I might try onn this
one.
--
Peter

"peterhb17" wrote:

> Hi,
> Looking for some help re sp2 installation.
> Have now made three attempts, all failed ending in a 'cannot continue error'.
> When I run the update it almost runs to completion, but stops at the
> 'Finishing / clean up' stage.
> Then I get the error box which gives me the following details:
> AppName: Update.exe
> AppVer:5.5.1005.0
> ModName:ntdll.dll
> ModVer:5.1.2600.1217
> Offset:0055e92
>
> This message is allways the same, with the same offset point.
>
> I have researched this and had some advice from various sources.
> I have created a new Software Distribution Folder
> I have downloaded the full SP2 file and used that
> I have run several spyware / malware scans with differing applications (some
> forum info suggests malware as a possible cause !)
> I have taken all applications out of startup folder and run with a minimal
> startup configuration.
> I have run chkdsk
>
> So far every attempt gives me the same error and I then uninstall the
> service pack and go back to square one.
>
> I would be grateful to hear of any bright ideas which I might try onn this
> one.
> --
> Peter

Hi Peter,
Your download get corrupted by somehow, either by your Anti-Virus or other
applications installed on your computer.
Here are some steps to perform:
... Open Windows explorer and locate this paths:
C:\Windows\SoftwareDistribute = Delete all Sub-Folders in the right
Pane/Window.
.... C:\Windows\Temp\Temporary Internet Files = Delete all Temp there.
.... Perform a Disk Cleanup
.... Perform a Check Disk
.... Open a Run Command and type in:
sfc /scannow click [OK] and let it run, it will take a while.

.... Disable your antivirus Firewall.
..... Install SP2 from the links Below:
Windows XP Service Pack 2 Network Installation Package - Final Version (RTM)
http://www.microsoft.com/downloads/...&displaylang=en
http://support.microsoft.com/windowsxpsp2
Then Defrag your System.
= If still no joy then perform a Repair/Install of XP:
http://www.michaelstevenstech.com/XPrepairinstall.htm
HTH.
Let us know.
nass
===
www.nasstec.co.uk