(Msg. 1) Posted: Thu Mar 08, 2007 2:09 pm
Post subject: Remote Assistance as a help desk Archived from groups: microsoft>public>windowsxp>help_and_support (more info?)
Is there a way to use the remote assistance as part of a logged help desk for
users in a small org. I am looking to be able to build a report on all the
assistance required. if not, can some one recommend a free or cheap program
that will do this well
Using another key to escape from Remote Assistance? - I need to use RA with an application (Korn Shell) that uses the ESC key (and this CANNOT be configured). How do I tell RA that I do not want it to use ESC to escape from the session (or to use another key)?
Changing email program in request for assistance - When using request for assistance it gives you the option to use MSN or an email program. Can anyone tell me how to change the email program from Outlook to Outlook Express??
remote assistant - I am tryint to let my friend access my computer thru remote assistants, but it will not let me invite him. It keeps saying your current system settings prevent you from sending invations. I have turned off my firewall. Can someone please help?
Remote Desktop Connection receiving encryption error - We have approximately 40 PC's on our LAN. People use Remote Desktop Connection to connect to their PC's from across the LAN as well as from the Internet. Our biggest problem seems to come from PC's connecting to other PC's on the LAN. Some PC's do....
Problem adding a local GPO to a remote PC with REG.EXE - For reasons too tedious to go in to I need to add a local GPO on a remote PC to run a Startup script using a VB Script wihich utilises the reg.exe command (instead of using a domain GPO). My script works in terms of the syntax working to add in the Keys...
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