Print Spooler Service will not run

I'm not sure what you are suggesting that I do with the first reference you
gave me. (i.e. http://support.microsoft.com/kb/935843/) I don't get any of
those error messages.

I have tried Bruce's suggestions. Specifically, I reinstalled the
spoolsv.ex_ file from my system CD. That did not resolve the problem.

I downloaded and ran the cleanspl.exe and that did not resolve the problem.

Other suggestions?

--
Ernie


"Alan Morris [MSFT]" wrote:

> The graphics security fix interferes with some print drivers
>
>
>
> GDI security patch
>
> http://support.microsoft.com/kb/935843/
>
> Stop 0x0000007F error when you try to print from computers that are running
> Windows XP or Windows 2000 and that have GDI security update 925902
> installed
>
>
>
>
> Or follow Bruce's instructions to get the spooler running, then see if Epson
> has an updated driver
>
> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Ernie" <Ernie.DeleteThis@discussions.microsoft.com> wrote in message
> news:FB8C994F-F258-45C0-9809-BB635D711494@microsoft.com...
> > After recent security updates installed on 5/9/07, lost my printing
> > capabilities. Tried to reinstall printer but unable to. Get error
> > message
> > "Operation could not be completed. The print spooler service is not
> > running."
> >
> > Tried restarting the print spooler service - did not resolve problem.
> > Attempted resolutions suggested in previous postings for this problem -
> > did
> > not resolve problem.
> > Tried restoring system back to 5/4/07 system restore point. Did not
> > resolve
> > problem.
> > Contacted MS, they suggested:
> > reinstalling spoolsv.exe from system CD - tried this without resolution.
> > contacting computer vendor - done; they were unable to assist; vendor
> > referred me back to MS web site to download their spoolsv.exe which I was
> > unable to locate.
> >
> > Am (was) using Epson C80 printer in Windows XP Pro SP 2
> > Help!!?
> >
>
>
>

Allen,
I am unclear about what you want me to do re:
"GDI security patch

http://support.microsoft.com/kb/935843/

Stop 0x0000007F error when you try to print from computers that are running
Windows XP or Windows 2000 and that have GDI security update 925902
installed "

--
Ernie


"Alan Morris [MSFT]" wrote:

> The graphics security fix interferes with some print drivers
>
>
>
> GDI security patch
>
> http://support.microsoft.com/kb/935843/
>
> Stop 0x0000007F error when you try to print from computers that are running
> Windows XP or Windows 2000 and that have GDI security update 925902
> installed
>
>
>
>
> Or follow Bruce's instructions to get the spooler running, then see if Epson
> has an updated driver
>
> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Ernie" <Ernie.RemoveThis@discussions.microsoft.com> wrote in message
> news:FB8C994F-F258-45C0-9809-BB635D711494@microsoft.com...
> > After recent security updates installed on 5/9/07, lost my printing
> > capabilities. Tried to reinstall printer but unable to. Get error
> > message
> > "Operation could not be completed. The print spooler service is not
> > running."
> >
> > Tried restarting the print spooler service - did not resolve problem.
> > Attempted resolutions suggested in previous postings for this problem -
> > did
> > not resolve problem.
> > Tried restoring system back to 5/4/07 system restore point. Did not
> > resolve
> > problem.
> > Contacted MS, they suggested:
> > reinstalling spoolsv.exe from system CD - tried this without resolution.
> > contacting computer vendor - done; they were unable to assist; vendor
> > referred me back to MS web site to download their spoolsv.exe which I was
> > unable to locate.
> >
> > Am (was) using Epson C80 printer in Windows XP Pro SP 2
> > Help!!?
> >
>
>
>

Basically there was a security change to the graphic system (GDI that
performs printer rendering) which broke some print drivers. This normally
just breaks rendering not the spooler service.

At this point you need to get the spooler working again. The best way is to
remove the Epson driver but you can't do this using the spooler service
since it won't start.

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Ernie" <Ernie.TakeThisOut@discussions.microsoft.com> wrote in message
news:C68F7663-344D-4C62-9E76-71EE05D01C9C@microsoft.com...
> Allen,
> I am unclear about what you want me to do re:
> "GDI security patch
>
> http://support.microsoft.com/kb/935843/
>
> Stop 0x0000007F error when you try to print from computers that are
> running
> Windows XP or Windows 2000 and that have GDI security update 925902
> installed "
>
> --
> Ernie
>
>
> "Alan Morris [MSFT]" wrote:
>
>> The graphics security fix interferes with some print drivers
>>
>>
>>
>> GDI security patch
>>
>> http://support.microsoft.com/kb/935843/
>>
>> Stop 0x0000007F error when you try to print from computers that are
>> running
>> Windows XP or Windows 2000 and that have GDI security update 925902
>> installed
>>
>>
>>
>>
>> Or follow Bruce's instructions to get the spooler running, then see if
>> Epson
>> has an updated driver
>>
>> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Ernie" <Ernie.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:FB8C994F-F258-45C0-9809-BB635D711494@microsoft.com...
>> > After recent security updates installed on 5/9/07, lost my printing
>> > capabilities. Tried to reinstall printer but unable to. Get error
>> > message
>> > "Operation could not be completed. The print spooler service is not
>> > running."
>> >
>> > Tried restarting the print spooler service - did not resolve problem.
>> > Attempted resolutions suggested in previous postings for this problem -
>> > did
>> > not resolve problem.
>> > Tried restoring system back to 5/4/07 system restore point. Did not
>> > resolve
>> > problem.
>> > Contacted MS, they suggested:
>> > reinstalling spoolsv.exe from system CD - tried this without
>> > resolution.
>> > contacting computer vendor - done; they were unable to assist; vendor
>> > referred me back to MS web site to download their spoolsv.exe which I
>> > was
>> > unable to locate.
>> >
>> > Am (was) using Epson C80 printer in Windows XP Pro SP 2
>> > Help!!?
>> >
>>
>>
>>