Patch Package

Somehow my windows xp office 2003 is messed up. We bought our computer last
year and did the update online and I don't have any idea about finding out
what the product key is & what I need to do to fix it. So we bought
Microsoft Works Suite 2006 but it won't upload correctly either---some of it
will, but word won't & I need it.

I keep getting this message: This patch package could not be opened.
Verify that the patch package exists and that you can access it or contact
the application vendor to verify that this is a valid Windows Installer patch
program.

I don't have a clue what all that means but please help me!

Thanks,

Kim

"oliv6744" wrote:

> Somehow my windows xp office 2003 is messed up. We bought our computer last
> year and did the update online and I don't have any idea about finding out
> what the product key is & what I need to do to fix it. So we bought
> Microsoft Works Suite 2006 but it won't upload correctly either---some of it
> will, but word won't & I need it.
>
> I keep getting this message: This patch package could not be opened.
> Verify that the patch package exists and that you can access it or contact
> the application vendor to verify that this is a valid Windows Installer patch
> program.
>
> I don't have a clue what all that means but please help me!
>
> Thanks,
>
> Kim

Hi

I had a similar problem see my post under Linda M on this Discussion Group
and today I have just resolved it by downloading the Windows Cleanup
Utility Package from Microsoft KB29031 runnng it and deleting Office then
reinstalling Office afterwards now all is well