Panasonic Printing Problem

Hello huwyngr . . . .

Thanks for messing up this thread. For your information, the message
you replied to yesterday had been directed to Alan Morris, not to you.
I was telling him something that I think he would like to know, and I
still think he would like to know. Also for your information, I prefer
to communicate with him.


--
D.Olde-Guy

I will try to help you and I have read through this thread of messages
from your first to your last and I see a number of suggestions that
just fade away.

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Firstly about the dot matrix printer you have. It is as you know very
old in computing terms going back at least to WIN95 and it is no longer
listed on the Panasonic website so far as I can find.

But as it turns out that makes no difference.

---------------------------------

I have been doing computer and printer support online for donkey's
years and am probably more antique than you are <g> I have never seen
an entry in Add/Remove Programs or Uninstall Programs in VISTA -- I
have only seen entries there for printer related software, like in
modern printers photo imaging or scanning in all-in-one printers. So
let us assume for the moment that I am right.

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If a printer is nstalled then there should be an icon for it in Control
Panel / Printers folder.

You say you do have an icon there for the KX-P1123 so the printer is
installed but not working. So the problem is almost certainly in the
communication between the PC and the printer.

Look in Device Manager and say whether there are any flags warning of
problems there and if so what on. Also look for an entry for the USB to
Parallel converter which should be there.

-------------------------------

Going back to the beginning I see you say that you are using a USB to
parallel converter cable to connect your PC to the parallel connection
that is the only one on your printer and is the one you used under
Windows 98.

It is my experience, and that of many that have come for help in the
Compuserve forums where I volunteer, that if there is a problem with a
printer and it is using a USB to parallel converter cable then the odds
are very very high that there will be no problem if you don't use such
a converter.

Alan suggested putting a parallel port card into your computer. You can
get one for remarkably little money -- $10 upwards -- but make sure
that it matches the sockets for these cards that you have on your
computer -- these slots on the motherboard started off as ISA (very old
and useless to you), PCI (OK) and now PCIe. The connections etc are all
different so you have to get the right one for your computer. It is not
a laptop is it?)

So can you get one and fit it or get it fitted?

If you can we can move on.

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If you get such a card to provide you with a real parallel port then I
think you will have an easy journey because VISTA already contains the
driver for the Panasonic KX-P1123 printer.

But I will wager that it will not see it via the USB to parallel cable
connector.

So it's up to you.

----------------------

I hope that helps you.