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Next: Default Printer
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External
Since: Apr 05, 2008
Posts: 1
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(Msg. 1) Posted: Sat Apr 05, 2008 12:23 pm
Post subject: Panasonic Printing Problem
Archived from groups: microsoft>public>windows>vista>print_fax_scan (more info?)
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My KX-P1123 does not print in response to the "Print" command from Vista
Home Basic. It worked well when connected to Win98. I don't think the
printer is at fault because it does print in response to inputs from its
Control Table.
I am using the correct printer cable . . . "USB to Centronix 36
parallel printer. Vista's Control Panel/Printers shows the KX-P1123 is
installed. The Panasonic website tells me that the printer's driver (*1
INBOX) is installed and no other drivers are needed.
Following the instructions that came with the cable, I made the
KX-P1123 the default printer, right-clicked it and selected
"Properties". Then clicked "Ports" and selected "USB001:Virtual Printer
Port for USB". Clicking "Print Test Page" changes printer status from
"Ready" to "Error".
If I connect my Epson inkjet to the PC, it works well, so the PC
does not seem to be the problem.
I evidently did something wrong, or left something undone. I hope
someone can tell me what is wrong. I thank one and all for any and all
help . . . I do need it.
D.Olde-Guy
a.k.a Dummy
--
D.Olde-Guy |
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External
Since: Oct 25, 2005
Posts: 91
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(Msg. 2) Posted: Mon Apr 14, 2008 12:24 pm
Post subject: Re: Panasonic Printing Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Is there more than one USB00? port?
Are you using the USB to Parallel converter cable when printing to the
Epson?
So the printer will print output from "Control Table" but will fail when
submitting a test page, correct?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
"D.Olde-Guy" <D.Olde-Guy.37en00 DeleteThis @no-mx.forums.net> wrote in message
news:D.Olde-Guy.37en00@no-mx.forums.net...
>
> My KX-P1123 does not print in response to the "Print" command from Vista
> Home Basic. It worked well when connected to Win98. I don't think the
> printer is at fault because it does print in response to inputs from its
> Control Table.
> I am using the correct printer cable . . . "USB to Centronix 36
> parallel printer. Vista's Control Panel/Printers shows the KX-P1123 is
> installed. The Panasonic website tells me that the printer's driver (*1
> INBOX) is installed and no other drivers are needed.
> Following the instructions that came with the cable, I made the
> KX-P1123 the default printer, right-clicked it and selected
> "Properties". Then clicked "Ports" and selected "USB001:Virtual Printer
> Port for USB". Clicking "Print Test Page" changes printer status from
> "Ready" to "Error".
> If I connect my Epson inkjet to the PC, it works well, so the PC
> does not seem to be the problem.
> I evidently did something wrong, or left something undone. I hope
> someone can tell me what is wrong. I thank one and all for any and all
> help . . . I do need it.
>
> D.Olde-Guy
> a.k.a Dummy
>
>
> --
> D.Olde-Guy |
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External
Since: Apr 14, 2008
Posts: 1
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(Msg. 3) Posted: Mon Apr 14, 2008 4:30 pm
Post subject: Re: Panasonic Printing Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Yes, there are two USB00 ports.
No, The USB to Parallel cable is only for the Panasonic, Epson printer
has its own cable.
The printer works fine on inputs from the Control Table, but not from
any input from the PC
Thank you very much for your attention.
--
D.Olde-Guy |
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External
Since: Oct 25, 2005
Posts: 91
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(Msg. 4) Posted: Tue Apr 15, 2008 10:25 am
Post subject: Re: Panasonic Printing Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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And the USB converter cable worked fine on Win 98?
Did you change the Port to the other USB00?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
"D.Olde-Guy" <D.Olde-Guy.37vmt1.TakeThisOut@no-mx.forums.net> wrote in message
news:D.Olde-Guy.37vmt1@no-mx.forums.net...
>
> Yes, there are two USB00 ports.
> No, The USB to Parallel cable is only for the Panasonic, Epson printer
> has its own cable.
> The printer works fine on inputs from the Control Table, but not from
> any input from the PC
> Thank you very much for your attention.
>
>
> --
> D.Olde-Guy |
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External
Since: Apr 15, 2008
Posts: 1
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(Msg. 5) Posted: Tue Apr 15, 2008 7:19 pm
Post subject: Re: Panasonic Printing Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Win98 did not have USB ports. The printer was connected with a serial
(?) to parallel connector.
In the ports tab there was just one USB00 that was assigned to
printers, and that was assigned to both printers, the Panasonic and the
Epson. I clicked on all the ports on that tab, and there was only one
that I could use. That was the USB001. The USB002 did not work.
Thanks again.
--
D.Olde-Guy |
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External
Since: Oct 25, 2005
Posts: 91
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(Msg. 6) Posted: Wed Apr 16, 2008 10:33 am
Post subject: Re: Panasonic Printing Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Most likely the printer will not work with the USB to Parallel converter
cable or you will need to try a different converter cable for the printer.
Contact Panasonic and ask if they recommend a specific cable for your
printer.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
"D.Olde-Guy" <D.Olde-Guy.37xp42.TakeThisOut@no-mx.forums.net> wrote in message
news:D.Olde-Guy.37xp42@no-mx.forums.net...
>
> Win98 did not have USB ports. The printer was connected with a serial
> (?) to parallel connector.
>
> In the ports tab there was just one USB00 that was assigned to
> printers, and that was assigned to both printers, the Panasonic and the
> Epson. I clicked on all the ports on that tab, and there was only one
> that I could use. That was the USB001. The USB002 did not work.
> Thanks again.
>
>
> --
> D.Olde-Guy |
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External
Since: Apr 16, 2008
Posts: 1
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(Msg. 7) Posted: Wed Apr 16, 2008 1:14 pm
Post subject: Re: Panasonic Printing Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Thank you for the suggestion. I will contact Panasonic and hope for the
best.
I just had a thought . . . I have a scanner connected to a USB port.
The scanner does not have a separate connector for power. It gets its
power from the USB connector. Do you think that might be taking power
that the printer needs?
--
D.Olde-Guy |
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External
Since: Oct 25, 2005
Posts: 91
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(Msg. 8) Posted: Wed Apr 16, 2008 2:12 pm
Post subject: Re: Panasonic Printing Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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If you have USB hub that does not have power that could definitely be an
issue, but pretty easy to determine by unplugging the scanner no matter
which port it's connected.
The best luck I have had with USB converter cables is the Belkin F5U002. I
have not tried any new ones in a while.
Check Device Manager and verify the USB cable chip is recognized by the
system.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
"D.Olde-Guy" <D.Olde-Guy.37z2f1.RemoveThis@no-mx.forums.net> wrote in message
news:D.Olde-Guy.37z2f1@no-mx.forums.net...
>
> Thank you for the suggestion. I will contact Panasonic and hope for the
> best.
> I just had a thought . . . I have a scanner connected to a USB port.
> The scanner does not have a separate connector for power. It gets its
> power from the USB connector. Do you think that might be taking power
> that the printer needs?
>
>
> --
> D.Olde-Guy |
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External
Since: Apr 17, 2008
Posts: 1
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(Msg. 9) Posted: Thu Apr 17, 2008 10:34 am
Post subject: Re: Panasonic Printing Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Sorry to say, disconnecting the scanner did not do the trick. I'll have
to go back to your previous suggestion that I contact Panasonic and ask
if they recommend a specific cable for my printer. I'll also check
Device Manager to see if it recognizes the USB cable chip. I'll also
take a look at Belkin F5U002.
Thanks for your continued support
--
D.Olde-Guy |
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External
Since: Apr 22, 2008
Posts: 5
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(Msg. 10) Posted: Tue Apr 22, 2008 5:54 pm
Post subject: Re: Panasonic Printing Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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I contacted Panasonic as you suggested. I could not direct my question
to "Dot-Matrix" printers. They could not help me, except to direct me to
another email address. That in turn brought me exactly the same message
as the first address. They also gave me a telephone number to call,
which is useless to me because I am deaf. I tried their second email
address again and saw that the page could not be displayed. So, I got no
help from Panasonic.
In regard to checking Device Manager to see if the USB cable chip is
recognized, I really don't know what I'm supposed to be looking for. I'm
told, "This device is working properly" for everything I clicked on,
including the five USB icons at the end of the list, including the one
for "USB Printing Support".
You have done so much so far and I thank you. Do you have any other
suggestions?
--
D.Olde-Guy |
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External
Since: Oct 25, 2005
Posts: 91
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(Msg. 11) Posted: Tue Apr 22, 2008 7:12 pm
Post subject: Re: Panasonic Printing Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Add a parallel port card to your machine. Keep it simple, only one LPT
port. I won't make any recommendations but there are cards out there $13 at
CompUSA.
the other way to do this is by sharing the printer from another machine that
does have a parallel port. You could get a network print server device
that supports parallel but that would be around $70 to 100.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
"D.Olde-Guy" <guest.DeleteThis@unknown-email.com> wrote in message
news:32ce99623fade3662f6bd13287daf13c@nntp-gateway.com...
>
> I contacted Panasonic as you suggested. I could not direct my question
> to "Dot-Matrix" printers. They could not help me, except to direct me to
> another email address. That in turn brought me exactly the same message
> as the first address. They also gave me a telephone number to call,
> which is useless to me because I am deaf. I tried their second email
> address again and saw that the page could not be displayed. So, I got no
> help from Panasonic.
>
> In regard to checking Device Manager to see if the USB cable chip is
> recognized, I really don't know what I'm supposed to be looking for. I'm
> told, "This device is working properly" for everything I clicked on,
> including the five USB icons at the end of the list, including the one
> for "USB Printing Support".
>
> You have done so much so far and I thank you. Do you have any other
> suggestions?
>
>
> --
> D.Olde-Guy |
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External
Since: Apr 22, 2008
Posts: 5
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(Msg. 12) Posted: Thu Apr 24, 2008 8:01 am
Post subject: Re: Panasonic Printing Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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I wonder about installing a parallel port card. I already have LPT 1, 2
& 3. If I was connecting to a Win98 or WinME pc, I could select LPT2:USB
to Parallel Port. Those ports are not available for Vista PCs. Of
course, if I still had Win98, I would not have this problem at all. The
printer worked very well with Win98. I should never have bought Vista,
but you never know what you have, till it's gone.
Thank you for all your suggestions.
--
D.Olde-Guy |
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External
Since: Apr 22, 2008
Posts: 5
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(Msg. 13) Posted: Sat Jun 07, 2008 11:42 am
Post subject: Re: Panasonic Printing Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Hello Mr. Morris . . .
I'm back again. I believe I have stumbled on the reason why your
suggestions have not been effective. I did buy and install another
printer cable as you suggested. When that did not do the job, I figured
that I probably would have to replace the printer. I went to
Control/Panel/Install/Uninstall. My printer is _not_installed_. Of
course, nothing works!
I went to Add Hardware and tried to install KX-P1123 and was told that
it was already installed. I went to Control Panel/Printers. (Its icon
is there.) I clicked on "Add Printer". It installed a _copy_ of what
is already there.
The bottom line seems to be that the KX-P1123 is not installed, cannot
be installed, cannot be uninstalled. I thought you would be interested
in knowing why your suggestions have not worked. Thank you very much
for trying.
D.Olde-Guy
--
D.Olde-Guy |
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External
Since: Feb 17, 2008
Posts: 14
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(Msg. 14) Posted: Sat Jun 07, 2008 6:43 pm
Post subject: Re: Panasonic Printing Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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In article <36ed966e16bb17aa44c9d17ec8b5b74a RemoveThis @nntp-gateway.com>,
D.Olde-Guy wrote:
> I went to
> Control/Panel/Install/Uninstall. My printer is _not_installed_
Printers do not usually show up in that area, just any software.
Look in START / Settings / Control Panel / Printers ... for an icon for
your printer.
I'm jumping in without reading back. |
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External
Since: Apr 22, 2008
Posts: 5
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(Msg. 15) Posted: Sat Jun 07, 2008 8:02 pm
Post subject: Re: Panasonic Printing Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Hello Huwyngr . . .
Thanks very much for wanting to help, but . . . my Epson inkjet printer
DOES show up in the Control Panel/Install-Uninstall, previously known as
Add/Remove, so printers DO show up there.
If you will go back and read my post, you'll see that I did go to
Control Panel/Printers _where_there_is_an_icon_for_my_printer_. At the
top of that window, there is "Add Printer". I tried to do that, since
the printer is not in the Add/Remove list, and all I accomplished was to
make a copy of the icon which is already there.
I do appreciate your wanting to help. Any other suggestions?
Thank you.
--
D.Olde-Guy |
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