CAN'T PRINT FROM PAGES ON INTERNET. HP OFFICEJET 550K-VIST..

As you might guess, I am sort of new at this.
I I re-install Vista, will I loose all my other stuff or do I have to
re-install all my other programs again?

"The Traveller" wrote:

> On Mon, 26 May 2008 16:07:00 -0700, Paul
> <Paul RemoveThis @discussions.microsoft.com> wrote:
>
> >I HAVE SPENT 3 WEEKS COMMUNICATING WITH HP - CAN'T PRINT FROM THE NET.
> >ABLE TO PRINT FROM OFFLINE PROGRAMS WORD-EXCEL AND EVERYTHING ELSE.
> >I HAVE TRIED EVERYTHING THEY SUGGESTED TO RESOLVE THE PROBLEM - ALL FAILED!!!!
> >I HAVE TRIED TO INSTALL THE HP SOFTWARE FOUR TIME AND THE SAME RESULTS.
> >FAILS TO INSTALL COMPLETELY.
> >MESSAGE AFTER FAILURE. EVIDENTLY, THE FOLLOWING COULDN'T FIND THE FOLLOWIG:
> >SLBCSP.DILL
> >SCCBASE.DLL
> >GBKCSP.DLL
> >ENUM
> >SINCE THEY COULDN'T RESOLVE THE PROBLEM THEY SUGGEST IT MUST BE THE OS??
>
> Hmm... I have read many posts regarding this. They all point to
> something which got broken with Vista SP1. The crux of the feedback
> points to the need of reinstalling the OS. Read through the messages
> in this group... there are MANY which refer to your problem.
>
> ______________________
>
> The Traveller
> Carlsbad, California
>

Paul wrote:

>
> As you might guess, I am sort of new at this.
> I I re-install Vista, will I loose all my other stuff or do I have to
> re-install all my other programs again?

As pointed out by The Traveler, this issue is most recently caused by AVG
8.0. Do you have AVG 8.0 Antivirus installed?

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

Thank you all.

I do have AVG 8 on all my computers w/ Vista and XP and non of the others
have this problem.
However, I will uninstall it and see if that helps on this machine.
I'll let all know!

"Malke" wrote:

> Paul wrote:
>
> >
> > As you might guess, I am sort of new at this.
> > I I re-install Vista, will I loose all my other stuff or do I have to
> > re-install all my other programs again?
>
> As pointed out by The Traveler, this issue is most recently caused by AVG
> 8.0. Do you have AVG 8.0 Antivirus installed?
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!
>

I have encountered similar problems and first would ask that you use lower
case as UPPER CASE is considered SHOUTING!.

A fix for web sites that you use on a regular basis is to list the site in
the Trusted Sites [IE / Tools / Internet Options / Security]
and you will need to disable 'Protected Mode' for the sites that you list.

Another option is to disable Protected Mode altogether [not advised].

My first impression was that this problem is connected with AVG 8.0 but now
I am not so sure. It has nothing to do with HP.


"Paul" <Paul.TakeThisOut@discussions.microsoft.com> wrote in message
news:13E8ACE7-4A14-49FC-9461-EA8B6699EB70@microsoft.com...
>I HAVE SPENT 3 WEEKS COMMUNICATING WITH HP - CAN'T PRINT FROM THE NET.
> ABLE TO PRINT FROM OFFLINE PROGRAMS WORD-EXCEL AND EVERYTHING ELSE.
> I HAVE TRIED EVERYTHING THEY SUGGESTED TO RESOLVE THE PROBLEM - ALL
> FAILED!!!!
> I HAVE TRIED TO INSTALL THE HP SOFTWARE FOUR TIME AND THE SAME RESULTS.
> FAILS TO INSTALL COMPLETELY.
> MESSAGE AFTER FAILURE. EVIDENTLY, THE FOLLOWING COULDN'T FIND THE
> FOLLOWIG:
> SLBCSP.DILL
> SCCBASE.DLL
> GBKCSP.DLL
> ENUM
> SINCE THEY COULDN'T RESOLVE THE PROBLEM THEY SUGGEST IT MUST BE THE OS??

AVG 8 is a problem only on Vista computers and not all Vista installs but
most.
Perhaps you did not see Christopher's post in this forum under Re: AVG 8.0 ?
I pasted it below.
Turning off the protected mode in IE7 should not be a problem for a while
until the fix from AVG is available to the general public. At least they
acknowledge at AVG that it is their problem.
Tony Zamboni

Christopher wrote:
> As like many others, I had problems printing from IE7 / Vista usinf Free
> AVG
> 8.0, I purchased a copy of AVG 8.0 to be able to secure their technical
> support.
>
> The response I have received is as follows.
> "According to your e-mail, after analysis of the AVG Diagnostic files,
> which you have sent us we have found that the situation, which you
> have described is caused by error in AVG 8.0.93 program version. This
> situation should be already resolved in Beta version of AVG Service
> Pack 1, which is available for download on our AVG Beta web page.
>
> We would like to inform you with that you can register to our Beta
> Portal and then download the latest AVG 8.0 Service Pack 1 Beta
> version, where the described situation should be resolved. If you
> don't want to use our Beta testing AVG program version, then we would
> like to ask you to wait until the public version of AVG 8.0 Service
> Pack 1 public version will be released. We will inform you when the
> new public version including fix for the described situation will be
> released via e-mail."


"Paul" <Paul DeleteThis @discussions.microsoft.com> wrote in message
news:9F6E1018-E765-4CAF-8EDA-CAD2B81D5F49@microsoft.com...
>
> Thank you all.
>
> I do have AVG 8 on all my computers w/ Vista and XP and non of the others
> have this problem.
> However, I will uninstall it and see if that helps on this machine.
> I'll let all know!
>
> "Malke" wrote:
>
>> Paul wrote:
>>
>> >
>> > As you might guess, I am sort of new at this.
>> > I I re-install Vista, will I loose all my other stuff or do I have to
>> > re-install all my other programs again?
>>
>> As pointed out by The Traveler, this issue is most recently caused by AVG
>> 8.0. Do you have AVG 8.0 Antivirus installed?
>>
>> Malke
>> --
>> MS-MVP
>> Elephant Boy Computers
>> www.elephantboycomputers.com
>> Don't Panic!
>>