There are apparantly two different programs named Windows Live Mail.
You'll probably have to talk with live.com about what connects to them,
but this version will connect to Hotmail:
http://get.live.com/wlmail/overview
Windows Mail won't connect to Hotmail.
Most versions of the Norton antivirus, as well as most versions of the
McAfee antivirus, and a recent version from Trend, tend to cause
assorted problems in Windows Mail, although seldom immediately.
These need to be uninstalled, not just disabled, to stop them from
causing such problems. Windows Live Mail is more resistant to
these problems.
"John" <John.DeleteThis@discussions.microsoft.com> wrote in message
news:63457F4F-76F4-47EB-8133-465E2942C9EB@microsoft.com...
> The service provider is live.com, or hotmail.
>
> My anti-virus is Norton.
>
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
>>
>> "John" <John.DeleteThis@discussions.microsoft.com> wrote in message
>> news:D7757DAD-8EC8-49F6-B795-A5CF9041588F@microsoft.com...
>> > So I've set up an account in Windows Live Mail for my live.com account
>> > by
>> > following the step-by-step instructions on the Help page.
>> >
>> > Everything goes fine, until a pop-up asks me to verify my username and
>> > password. I enter it, and it doesn't accept it. The dumb thing just
>> > pops
>> > right back up and asks for it again and again and again.
>> >
>> > Help!?
>>
>> Some email providers insist on entering the user name with all letters in
>> lowercase. Some insist on entering the username followed by the part
>> of the email address starting with @, and some insist on leaving this
>> out.
>> Some even insist that you have a password with no CAPITAL LETTERS.
>> If none of these seem to work, try again waiting 5 minutes after each
>> failed attempt before trying again, in case your email provider is trying
>> to keep someone from guessing your password, not knowing that it's you.
>>
>> If this doesn't help, what if any antivirus programs do you have? Some
>> of
>> them cause assorted problems in Windows Mail, although seldom
>> immediately.
>>
>>
>>