Limited Users cannot Print

We never tried printing beforehand (new computer and installation) so I
uninstalled McAfee, rebooted, and tried printing again from a Limited user
account with the same problem.

"Cari (MS-MVP)" wrote:

> Were they able to print before you installed McAfee?
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "Roger Denison" <RogerDenison DeleteThis @discussions.microsoft.com> wrote in message
> news:4334B393-049B-4CA9-8497-5750C1C91646@microsoft.com...
> > I've researched this problem and so far none of the solutions have worked
> > for
> > me.
> >
> > It's the ol' "Limited users cannot print to the network printer but
> > Administrative users can" problem. I am using Windows XP Pro SP2 and my
> > printer is an HP All-in-one 2600 series printer. I have McAfee Security
> > Center as my firewall/anti-virus software.
> >
> > Here are the tasks I have performed without success:
> > 1. Changed properties on the printer to print directly to printer and not
> > to
> > spooler.
> > 2. Changed registry permissions for Hewlett-Packard, HP, and LEAD
> > Technologies to all everyone control of those registry entries, as well as
> > inherit from parent and replace permission entries, etc. The was the
> > solution provided from the HP support site.
> > 3. Allowed Everyone full control to the windows\system32\spool\PRINTERS
> > folder.
> >
> > Anything else I should try?
>
>

Try Bruce Sanderson's method:
http://members.shaw.ca/bsanders/NetPrinterAllUsers.htm
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"Roger Denison" <RogerDenison DeleteThis @discussions.microsoft.com> wrote in message
news:5C2746B1-962C-4016-9016-AC17A02EADFA@microsoft.com...
> We never tried printing beforehand (new computer and installation) so I
> uninstalled McAfee, rebooted, and tried printing again from a Limited user
> account with the same problem.
>
> "Cari (MS-MVP)" wrote:
>
>> Were they able to print before you installed McAfee?
>> --
>> Cari (MS-MVP)
>> Windows Technologies - Printing & Imaging
>> http://www.coribright.com/windows
>>
>> "Roger Denison" <RogerDenison DeleteThis @discussions.microsoft.com> wrote in message
>> news:4334B393-049B-4CA9-8497-5750C1C91646@microsoft.com...
>> > I've researched this problem and so far none of the solutions have
>> > worked
>> > for
>> > me.
>> >
>> > It's the ol' "Limited users cannot print to the network printer but
>> > Administrative users can" problem. I am using Windows XP Pro SP2 and
>> > my
>> > printer is an HP All-in-one 2600 series printer. I have McAfee
>> > Security
>> > Center as my firewall/anti-virus software.
>> >
>> > Here are the tasks I have performed without success:
>> > 1. Changed properties on the printer to print directly to printer and
>> > not
>> > to
>> > spooler.
>> > 2. Changed registry permissions for Hewlett-Packard, HP, and LEAD
>> > Technologies to all everyone control of those registry entries, as well
>> > as
>> > inherit from parent and replace permission entries, etc. The was the
>> > solution provided from the HP support site.
>> > 3. Allowed Everyone full control to the windows\system32\spool\PRINTERS
>> > folder.
>> >
>> > Anything else I should try?
>>
>>

Tried that method and still no luck. I don't think I was able to supply the
correct parameter for the printer. The printer is not a network printer but
it is accessed through the network (ie, the printer is connected via cat5 to
the router). So there isn't a printer server so to speak. The printer does
have a hostname. I tried sharing the printer and then using
hostname/sharedname for the printer parameter in Bruce's cmd. But all I got
was a new printer connection that "Cannot connect".

I can print from multiple PCs to this printer through the network as long as
the user has admin rights on that machine.

Here is the error I get from the system event log:
The description for Event ID ( 6161 ) in Source ( Print ) cannot be found.
The local computer may not have the necessary registry information or message
DLL files to display messages from a remote computer. You may be able to use
the /AUXSOURCE= flag to retrieve this description; see Help and Support for
details. The following information is part of the event: Test Page, <user
name>, HP Photosmart 2600 series, NT EMF 1.008, 78900, 0, 1, 2, \\<PC Name>,
67 (0x43),

"Cari (MS-MVP)" wrote:

> Try Bruce Sanderson's method:
> http://members.shaw.ca/bsanders/NetPrinterAllUsers.htm
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "Roger Denison" <RogerDenison.DeleteThis@discussions.microsoft.com> wrote in message
> news:5C2746B1-962C-4016-9016-AC17A02EADFA@microsoft.com...
> > We never tried printing beforehand (new computer and installation) so I
> > uninstalled McAfee, rebooted, and tried printing again from a Limited user
> > account with the same problem.
> >
> > "Cari (MS-MVP)" wrote:
> >
> >> Were they able to print before you installed McAfee?
> >> --
> >> Cari (MS-MVP)
> >> Windows Technologies - Printing & Imaging
> >> http://www.coribright.com/windows
> >>
> >> "Roger Denison" <RogerDenison.DeleteThis@discussions.microsoft.com> wrote in message
> >> news:4334B393-049B-4CA9-8497-5750C1C91646@microsoft.com...
> >> > I've researched this problem and so far none of the solutions have
> >> > worked
> >> > for
> >> > me.
> >> >
> >> > It's the ol' "Limited users cannot print to the network printer but
> >> > Administrative users can" problem. I am using Windows XP Pro SP2 and
> >> > my
> >> > printer is an HP All-in-one 2600 series printer. I have McAfee
> >> > Security
> >> > Center as my firewall/anti-virus software.
> >> >
> >> > Here are the tasks I have performed without success:
> >> > 1. Changed properties on the printer to print directly to printer and
> >> > not
> >> > to
> >> > spooler.
> >> > 2. Changed registry permissions for Hewlett-Packard, HP, and LEAD
> >> > Technologies to all everyone control of those registry entries, as well
> >> > as
> >> > inherit from parent and replace permission entries, etc. The was the
> >> > solution provided from the HP support site.
> >> > 3. Allowed Everyone full control to the windows\system32\spool\PRINTERS
> >> > folder.
> >> >
> >> > Anything else I should try?
> >>
> >>
>
>

Cari, I did uncover something interesting. When I reconfigure the printer
port to use the printer IP address instead of the printer hostname,
everything works just fine. So apparently the limited users cannot resolve
the IP-hostname. Any idea on how to do that? I could leave the IP address
but I believe it may change every time the printer power is cycled.

"Cari (MS-MVP)" wrote:

> Try Bruce Sanderson's method:
> http://members.shaw.ca/bsanders/NetPrinterAllUsers.htm
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "Roger Denison" <RogerDenison.RemoveThis@discussions.microsoft.com> wrote in message
> news:5C2746B1-962C-4016-9016-AC17A02EADFA@microsoft.com...
> > We never tried printing beforehand (new computer and installation) so I
> > uninstalled McAfee, rebooted, and tried printing again from a Limited user
> > account with the same problem.
> >
> > "Cari (MS-MVP)" wrote:
> >
> >> Were they able to print before you installed McAfee?
> >> --
> >> Cari (MS-MVP)
> >> Windows Technologies - Printing & Imaging
> >> http://www.coribright.com/windows
> >>
> >> "Roger Denison" <RogerDenison.RemoveThis@discussions.microsoft.com> wrote in message
> >> news:4334B393-049B-4CA9-8497-5750C1C91646@microsoft.com...
> >> > I've researched this problem and so far none of the solutions have
> >> > worked
> >> > for
> >> > me.
> >> >
> >> > It's the ol' "Limited users cannot print to the network printer but
> >> > Administrative users can" problem. I am using Windows XP Pro SP2 and
> >> > my
> >> > printer is an HP All-in-one 2600 series printer. I have McAfee
> >> > Security
> >> > Center as my firewall/anti-virus software.
> >> >
> >> > Here are the tasks I have performed without success:
> >> > 1. Changed properties on the printer to print directly to printer and
> >> > not
> >> > to
> >> > spooler.
> >> > 2. Changed registry permissions for Hewlett-Packard, HP, and LEAD
> >> > Technologies to all everyone control of those registry entries, as well
> >> > as
> >> > inherit from parent and replace permission entries, etc. The was the
> >> > solution provided from the HP support site.
> >> > 3. Allowed Everyone full control to the windows\system32\spool\PRINTERS
> >> > folder.
> >> >
> >> > Anything else I should try?
> >>
> >>
>
>

Hmm, no suggestions off the top of my head, I'll have to research this one.
Bruce does have a page for print servers (which of course be as yours is, a
TCP/IP card in the printer itself)... I'm not sure if there's anything on it
which will assist.

http://members.shaw.ca/bsanders/Printing%20to%20Print%20Server%20device.htm
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"Roger Denison" <RogerDenison.DeleteThis@discussions.microsoft.com> wrote in message
news:2D77359D-CFF6-49A6-A22A-E1FD7FEE7ACE@microsoft.com...
> Cari, I did uncover something interesting. When I reconfigure the printer
> port to use the printer IP address instead of the printer hostname,
> everything works just fine. So apparently the limited users cannot
> resolve
> the IP-hostname. Any idea on how to do that? I could leave the IP
> address
> but I believe it may change every time the printer power is cycled.
>
> "Cari (MS-MVP)" wrote:
>
>> Try Bruce Sanderson's method:
>> http://members.shaw.ca/bsanders/NetPrinterAllUsers.htm
>> --
>> Cari (MS-MVP)
>> Windows Technologies - Printing & Imaging
>> http://www.coribright.com/windows
>>
>> "Roger Denison" <RogerDenison.DeleteThis@discussions.microsoft.com> wrote in message
>> news:5C2746B1-962C-4016-9016-AC17A02EADFA@microsoft.com...
>> > We never tried printing beforehand (new computer and installation) so I
>> > uninstalled McAfee, rebooted, and tried printing again from a Limited
>> > user
>> > account with the same problem.
>> >
>> > "Cari (MS-MVP)" wrote:
>> >
>> >> Were they able to print before you installed McAfee?
>> >> --
>> >> Cari (MS-MVP)
>> >> Windows Technologies - Printing & Imaging
>> >> http://www.coribright.com/windows
>> >>
>> >> "Roger Denison" <RogerDenison.DeleteThis@discussions.microsoft.com> wrote in
>> >> message
>> >> news:4334B393-049B-4CA9-8497-5750C1C91646@microsoft.com...
>> >> > I've researched this problem and so far none of the solutions have
>> >> > worked
>> >> > for
>> >> > me.
>> >> >
>> >> > It's the ol' "Limited users cannot print to the network printer but
>> >> > Administrative users can" problem. I am using Windows XP Pro SP2
>> >> > and
>> >> > my
>> >> > printer is an HP All-in-one 2600 series printer. I have McAfee
>> >> > Security
>> >> > Center as my firewall/anti-virus software.
>> >> >
>> >> > Here are the tasks I have performed without success:
>> >> > 1. Changed properties on the printer to print directly to printer
>> >> > and
>> >> > not
>> >> > to
>> >> > spooler.
>> >> > 2. Changed registry permissions for Hewlett-Packard, HP, and LEAD
>> >> > Technologies to all everyone control of those registry entries, as
>> >> > well
>> >> > as
>> >> > inherit from parent and replace permission entries, etc. The was
>> >> > the
>> >> > solution provided from the HP support site.
>> >> > 3. Allowed Everyone full control to the
>> >> > windows\system32\spool\PRINTERS
>> >> > folder.
>> >> >
>> >> > Anything else I should try?
>> >>
>> >>
>>
>>

very odd From the message with the eventlog, error 67
is
ERROR_BAD_NET_NAME

you are on the right track but I think someone in networking might have a
better understanding of this one.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Cari (MS-MVP)" <NewsGroups DeleteThis @coribright.com> wrote in message
news:e%231iU8SkHHA.208@TK2MSFTNGP05.phx.gbl...
> Hmm, no suggestions off the top of my head, I'll have to research this
> one. Bruce does have a page for print servers (which of course be as yours
> is, a TCP/IP card in the printer itself)... I'm not sure if there's
> anything on it which will assist.
>
> http://members.shaw.ca/bsanders/Printing%20to%20Print%20Server%20device.htm
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "Roger Denison" <RogerDenison DeleteThis @discussions.microsoft.com> wrote in message
> news:2D77359D-CFF6-49A6-A22A-E1FD7FEE7ACE@microsoft.com...
>> Cari, I did uncover something interesting. When I reconfigure the
>> printer
>> port to use the printer IP address instead of the printer hostname,
>> everything works just fine. So apparently the limited users cannot
>> resolve
>> the IP-hostname. Any idea on how to do that? I could leave the IP
>> address
>> but I believe it may change every time the printer power is cycled.
>>
>> "Cari (MS-MVP)" wrote:
>>
>>> Try Bruce Sanderson's method:
>>> http://members.shaw.ca/bsanders/NetPrinterAllUsers.htm
>>> --
>>> Cari (MS-MVP)
>>> Windows Technologies - Printing & Imaging
>>> http://www.coribright.com/windows
>>>
>>> "Roger Denison" <RogerDenison DeleteThis @discussions.microsoft.com> wrote in
>>> message
>>> news:5C2746B1-962C-4016-9016-AC17A02EADFA@microsoft.com...
>>> > We never tried printing beforehand (new computer and installation) so
>>> > I
>>> > uninstalled McAfee, rebooted, and tried printing again from a Limited
>>> > user
>>> > account with the same problem.
>>> >
>>> > "Cari (MS-MVP)" wrote:
>>> >
>>> >> Were they able to print before you installed McAfee?
>>> >> --
>>> >> Cari (MS-MVP)
>>> >> Windows Technologies - Printing & Imaging
>>> >> http://www.coribright.com/windows
>>> >>
>>> >> "Roger Denison" <RogerDenison DeleteThis @discussions.microsoft.com> wrote in
>>> >> message
>>> >> news:4334B393-049B-4CA9-8497-5750C1C91646@microsoft.com...
>>> >> > I've researched this problem and so far none of the solutions have
>>> >> > worked
>>> >> > for
>>> >> > me.
>>> >> >
>>> >> > It's the ol' "Limited users cannot print to the network printer but
>>> >> > Administrative users can" problem. I am using Windows XP Pro SP2
>>> >> > and
>>> >> > my
>>> >> > printer is an HP All-in-one 2600 series printer. I have McAfee
>>> >> > Security
>>> >> > Center as my firewall/anti-virus software.
>>> >> >
>>> >> > Here are the tasks I have performed without success:
>>> >> > 1. Changed properties on the printer to print directly to printer
>>> >> > and
>>> >> > not
>>> >> > to
>>> >> > spooler.
>>> >> > 2. Changed registry permissions for Hewlett-Packard, HP, and LEAD
>>> >> > Technologies to all everyone control of those registry entries, as
>>> >> > well
>>> >> > as
>>> >> > inherit from parent and replace permission entries, etc. The was
>>> >> > the
>>> >> > solution provided from the HP support site.
>>> >> > 3. Allowed Everyone full control to the
>>> >> > windows\system32\spool\PRINTERS
>>> >> > folder.
>>> >> >
>>> >> > Anything else I should try?
>>> >>
>>> >>
>>>
>>>
>