ISP is switched and lost ability to establish RA connection

My "regular" RA partner(help recipient) switched ISP and we no longer
able to establish connection for Remote Assistance. Symptom is that I
accept a request for RA and my partner sees IM that indicates I accepted
the request but does not see any further prompt to respond to complete
the connection process.

I do not have proof that the culprit is the new ISP but wonder if it
could be. Suppose it is, then what of the ISP could be the probable
cause(s) of the problem? Could anyone shed light on this matter?

Hi
It can happen from switching ISP. In such case it is Not necessarily the ISP
fault but due to changes in configuration that need to be done on the local
system when switch ISP.
However there is No way to help you unless you describe in technical terms
how the RA is configured on both sides.
Jack (MVP-Networking).

"churin" <churin RemoveThis @new.postalias> wrote in message
news:OWhenhzdIHA.4880@TK2MSFTNGP02.phx.gbl...
> My "regular" RA partner(help recipient) switched ISP and we no longer able
> to establish connection for Remote Assistance. Symptom is that I accept a
> request for RA and my partner sees IM that indicates I accepted the
> request but does not see any further prompt to respond to complete the
> connection process.
>
> I do not have proof that the culprit is the new ISP but wonder if it could
> be. Suppose it is, then what of the ISP could be the probable
> cause(s) of the problem? Could anyone shed light on this matter?