HP officeJet G85 Scanner not connected

Cari,

I too have Vista Home Premium with an OfficeJet G85 and am
encountering similiar problems. The computer will not recognize the
scanner. I am wondering if the serial to USB adapter needed to plug it
into the computer may be the problem?

-Nanomatt


--
Nanomatt

In article <Nanomatt.32ml90.TakeThisOut@no-mx.forums.net>, Nanomatt wrote:

> and am encountering similiar problems

Similar to what?

VISTA Home versions do not have the Fax & Scan Utility that is in
Business and higher versions so your AIO will rely on third party
software for this -- such as that which may have come with your HP G85.

This HP document will tell you what you can and cannot do with the G85
under VISTA

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00808543&lc=en&cc=
us&dlc=en&product=60399&lang=en

> I am wondering if the serial to USB adapter needed to plug it
> into the computer may be the problem? 

I don't know the G85 -- what kind of computer is using a serial to USB
adapter? Is this to do with an external modem?

USB to serial or to parallel converters are often problematic and this
may well be part of your problem. Describe precisely how the whole
thing is set up and confirm that when you installed software for the
printer that the USB connection between the printer and the PC was not
plugged into the PC.