It sounds like maybe one of the two pcs doesn't have a compatible version of
MSN Messenger, that allows for remote assistance.
"SashasMommy" wrote:
> When I try requesting Remote Assistance from someone, when I click on the
> Invite button after entering their email address, it says Remote Assistance
> failed, please try again. The box in Cnotrol Panel/Systems are checked to
> allow remote control and remote assistance of my computer. Any ideas as to
> what's wrong?
> thanks
>