DVD Writer Issue

Guys

Sorry if this is the wrong NG

I'd appreciate a bit of help please.

-Using XP SP2 fully hotfixed and SP'ed
-Until last Friday night my DVD Drive/Writer was working great

I installed Ulead movie maker v6 and created a dvd. Saturday morning my dvd
drive has issues and has an error 37 (Windows cannot initialize the device
driver for this hardware. ) in device manager

So I take it out and replace it with a new one. Same error

I then remove all software that has the capability of writing/creating DVD's

No joy

If I boot to safe mode I can use the DVD drive and windows will see it fine

As soon as I boot normally my dvd drive is experiencing errors

I have 2 dvd drives lists in Device manager, these are:

-IB1031P EZP044C SCSI CDROM DEVICE
-TSSTCorp CD/DVDW SH-S182D

I've tried disabling the IB1031P and I still get the same problem

I've attempted to remove the IB1031P from the registry in safe made and
windows will not allow me to do this

So. I reckon Ulead caused the problems and has installed the IB1031P
driver. I do not have any SCSI devices on the PC, so I think the reference
to SCSI is virtual for the purpose of Ulead to create DVD's

How do I find out which drivers are being loaded for DVD/CDROM connections
please

Or is there an easier way of resolving this

In anticipation


---------
We don't stop playing because we get old
We get old because we stop playing

Hi Steve Ray,

Although the error code that you're receiving is not listed in this MSKB
article, following the resolution methods has resolved the error code 37 for
others:

You can no longer access the CD drive or the DVD drive, or you receive an
error message after you remove a CD recording program or a DVD recording
program in Windows XP: "error code 31"
http://support.microsoft.com/kb/314060



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User


"Steve Ray" wrote:

> Guys
>
> Sorry if this is the wrong NG
>
> I'd appreciate a bit of help please.
>
> -Using XP SP2 fully hotfixed and SP'ed
> -Until last Friday night my DVD Drive/Writer was working great
>
> I installed Ulead movie maker v6 and created a dvd. Saturday morning my dvd
> drive has issues and has an error 37 (Windows cannot initialize the device
> driver for this hardware. ) in device manager
>
> So I take it out and replace it with a new one. Same error
>
> I then remove all software that has the capability of writing/creating DVD's
>
> No joy
>
> If I boot to safe mode I can use the DVD drive and windows will see it fine
>
> As soon as I boot normally my dvd drive is experiencing errors
>
> I have 2 dvd drives lists in Device manager, these are:
>
> -IB1031P EZP044C SCSI CDROM DEVICE
> -TSSTCorp CD/DVDW SH-S182D
>
> I've tried disabling the IB1031P and I still get the same problem
>
> I've attempted to remove the IB1031P from the registry in safe made and
> windows will not allow me to do this
>
> So. I reckon Ulead caused the problems and has installed the IB1031P
> driver. I do not have any SCSI devices on the PC, so I think the reference
> to SCSI is virtual for the purpose of Ulead to create DVD's
>
> How do I find out which drivers are being loaded for DVD/CDROM connections
> please
>
> Or is there an easier way of resolving this
>
> In anticipation
>
>
> ---------
> We don't stop playing because we get old
> We get old because we stop playing
>
>
>