CD/DVD tray not opening

I have the following problem on a Dell computer with windows xp prof.
sp2 and I try to pinpoint what causes it:

Symptoms:

* When I press the eject button on the CD/DVD drive the light on the
drive will just flash a couple of times but it will not open.
* The same happens if I use the "Eject this disk" task from My Computer.

* It does not matter whether there is a disk in the drive or not.

* This does not happen immediately after I start the computer but only
after some time of inactivity (showing screen saver).

* There is no noise which would suggest it is a physical problem with
the tray, just the blinking
* I can open the tray without problems after a reboot, immediately once
the system is back to BIOS.
* I can open the tray without problems after I hotswap the drive,
removing it with the "Safely remove hardware" tray icon and then putting
it back in.

This leads me to think that it may be a windows problem. I have checked
with sysinternals handle for handles on "e:" but did not find anything
as no disk is in the drive. Is there another way to find out whether a
program running causes this? I have tried to stop as many as possible
services on the computer but it did not make a difference.

Or is this a driver issue?

Thx, Gerald

Perhaps your anti-virus is in a loop scanning the drive? Or
some other software similarly taking control of the drive.


"Gerald Vogt" <vogt DeleteThis @spamcop.net> wrote in message
news:euA0OHd7HHA.1148@TK2MSFTNGP05.phx.gbl...
|I have the following problem on a Dell computer with
windows xp prof.
| sp2 and I try to pinpoint what causes it:
|
| Symptoms:
|
| * When I press the eject button on the CD/DVD drive the
light on the
| drive will just flash a couple of times but it will not
open.
| * The same happens if I use the "Eject this disk" task
from My Computer.
|
| * It does not matter whether there is a disk in the drive
or not.
|
| * This does not happen immediately after I start the
computer but only
| after some time of inactivity (showing screen saver).
|
| * There is no noise which would suggest it is a physical
problem with
| the tray, just the blinking
| * I can open the tray without problems after a reboot,
immediately once
| the system is back to BIOS.
| * I can open the tray without problems after I hotswap the
drive,
| removing it with the "Safely remove hardware" tray icon
and then putting
| it back in.
|
| This leads me to think that it may be a windows problem. I
have checked
| with sysinternals handle for handles on "e:" but did not
find anything
| as no disk is in the drive. Is there another way to find
out whether a
| program running causes this? I have tried to stop as many
as possible
| services on the computer but it did not make a difference.
|
| Or is this a driver issue?
|
| Thx, Gerald
|
|
|