Try
http://support.microsoft.com/kb/929461/en-us
"globesmile" <globesmile RemoveThis @discussions.microsoft.com> wrote in message
news:0E12ACDC-74B5-415A-A942-4730472BC180@microsoft.com...
>I upgraded to Vista and now I don't have use of my CD Drive or DVD Drive.
>It
> does not find it in the device manager and I already did delete the upper
> and
> lower filters. I went out and bought an external USB hard drive which is
> doing the trick for now. I reinstalled windows Vista and that did not
> help.
> I don't seem to be able to format my hard drive back to the original
> computer
> settings because this is not the original hard drive that came in the
> computer. Any ideas on how to get back us of my CD and DVD Drives on my
> home
> computer would be muchly appreciated.