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Automating Remote Assistance Request

  
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Author Message
greatbarrier86

External


Since: Dec 19, 2007
Posts: 10



(Msg. 1) Posted: Wed Dec 19, 2007 1:23 pm
Post subject: Automating Remote Assistance Request
Archived from groups: microsoft>public>windowsxp>work_remotely (more info?)
Hi

Is it possible to allow a user to click a shortcut or program that will
automatically send a Remote Assistance request? I'm trying to eliminate their
need to go through the entire wizard.

Thanks
Jason
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Sooner Al [MVP]

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Since: Feb 04, 2005
Posts: 104



(Msg. 2) Posted: Thu Dec 20, 2007 4:45 am
Post subject: Re: Automating Remote Assistance Request [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
"greatbarrier86" <greatbarrier86.TakeThisOut@discussions.microsoft.com> wrote in message
news:8809DBF0-7D79-40CB-942D-1C4F2F9665A2@microsoft.com...
> Hi
>
> Is it possible to allow a user to click a shortcut or program that will
> automatically send a Remote Assistance request? I'm trying to eliminate
> their
> need to go through the entire wizard.
>
> Thanks
> Jason

Over a local LAN in a workgroup environment this is one workaround for that
issue...

http://theillustratednetwork.mvps.org/RemoteAssistance/RemoteAssistance.html

In a domain environment you can use the "Offer" functionality. See these
links for help...
http://support.microsoft.com/default.aspx?scid=kb;en-us;308013
http://support.microsoft.com/default.aspx?scid=kb;en-us;301527
http://support.microsoft.com/default.aspx?scid=kb;en-us;310629
http://support.microsoft.com/default.aspx?scid=kb;en-us;306496

--

Al Jarvi (MS-MVP Windows Networking)


Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
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greatbarrier86

External


Since: Dec 19, 2007
Posts: 10



(Msg. 3) Posted: Thu Dec 20, 2007 9:33 am
Post subject: Re: Automating Remote Assistance Request [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Is there anyway to push it past 99 days?

"Sooner Al [MVP]" wrote:

> "greatbarrier86" <greatbarrier86 RemoveThis @discussions.microsoft.com> wrote in message
> news:8809DBF0-7D79-40CB-942D-1C4F2F9665A2@microsoft.com...
> > Hi
> >
> > Is it possible to allow a user to click a shortcut or program that will
> > automatically send a Remote Assistance request? I'm trying to eliminate
> > their
> > need to go through the entire wizard.
> >
> > Thanks
> > Jason
>
> Over a local LAN in a workgroup environment this is one workaround for that
> issue...
>
> http://theillustratednetwork.mvps.org/RemoteAssistance/RemoteAssistance.html
>
> In a domain environment you can use the "Offer" functionality. See these
> links for help...
> http://support.microsoft.com/default.aspx?scid=kb;en-us;308013
> http://support.microsoft.com/default.aspx?scid=kb;en-us;301527
> http://support.microsoft.com/default.aspx?scid=kb;en-us;310629
> http://support.microsoft.com/default.aspx?scid=kb;en-us;306496
>
> --
>
> Al Jarvi (MS-MVP Windows Networking)
>
>
> Please post *ALL* questions and replies to the news group for the
> mutual benefit of all of us...
> The MS-MVP Program - http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no
> rights...
> How to ask a question
> http://support.microsoft.com/KB/555375
>
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Sooner Al [MVP]

External


Since: Feb 04, 2005
Posts: 104



(Msg. 4) Posted: Sat Dec 22, 2007 9:44 am
Post subject: Re: Automating Remote Assistance Request [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
"greatbarrier86" <greatbarrier86.TakeThisOut@discussions.microsoft.com> wrote in message
news:F23998A4-D677-4642-ABA1-431D2891A52D@microsoft.com...
> Is there anyway to push it past 99 days?
>
>
Not that I know of...

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
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greatbarrier86

External


Since: Dec 19, 2007
Posts: 10



(Msg. 5) Posted: Fri Dec 28, 2007 11:13 am
Post subject: Re: Automating Remote Assistance Request [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Bummer...thanks for your help!

"Sooner Al [MVP]" wrote:

> "greatbarrier86" <greatbarrier86.TakeThisOut@discussions.microsoft.com> wrote in message
> news:F23998A4-D677-4642-ABA1-431D2891A52D@microsoft.com...
> > Is there anyway to push it past 99 days?
> >
> >
> Not that I know of...
>
> --
>
> Al Jarvi (MS-MVP Windows Networking)
>
> Please post *ALL* questions and replies to the news group for the
> mutual benefit of all of us...
> The MS-MVP Program - http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no
> rights...
> How to ask a question
> http://support.microsoft.com/KB/555375
>
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