Garry
How did you uninstall the earlier version?
You may have to uninstall v10, and then reinstall the older edition.
You then uninstall the older edition using Add / Remove Programs
facility accessed by selecting Start, Control Panel, Add / Remove
Programs. Finally reinstall v10.
http://snipurl.com/ekt9
Norton and McAfee have a reputation for being difficult to uninstall.
--
Hope this helps.
Gerry
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Enquire, plan and execute.
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"GarryO" <GarryO.RemoveThis@discussions.microsoft.com> wrote in message
news:49E1D76A-78A2-485F-8018-439F6F2D8B7A@microsoft.com...
>I recently installed Mcaffee anti virus V10. The program will not run
>because
> there are residual files from an older edition on the HD. Using XP I
> attempted to delete these files but was denied access. I went to
> properties
> and changed the file attributes with no boxes selected. I went to the
> root
> directory and attempted to delete the files in question but was again
> denied
> access. How do I delete files/directories that have access denied?
>
> Would appreciate any help.