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Synch issues on a new computer?

 
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A. Nona Muss

External


Since: Oct 26, 2008
Posts: 4



(Msg. 1) Posted: Sun Oct 26, 2008 6:38 pm
Post subject: Synch issues on a new computer?
Archived from groups: alt>comp>os>palm, others (more info?)

I just moved my Palm Desktop (v4.1.4) over to a new computer. I also
installed the HotSynch Manager onto the new computer as well. (My new
computer runs Win XP Pro. I am running Hot SYnch Manager 6.0.1. And I have
a Palm One Tungsten E2.)

When I now push the Synch button, I get a message in the tray that says:
"USB Device Not Recognized. One of the USB Devices attached to this
computer has malfunctioned, and WIndows does not recognize it". (It also
lists a little "tree diagram" with USB Root Hub and below that Unknow Device
and USB Composite Device.

Any idea what is causing this and what it will take to find a solution?

(As you may be aware, Palm Support wants to Charge $$ me to answer simply
questions....)

Thanks for your help!
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news

External


Since: Sep 24, 2008
Posts: 3



(Msg. 2) Posted: Mon Oct 27, 2008 9:43 am
Post subject: Re: Synch issues on a new computer? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Did you configure the sync software to use the USB port?


On Sun, 26 Oct 2008 18:38:40 -0400, "A. Nona Muss" <Anon.TakeThisOut@Anon.com>
wrote:

>I just moved my Palm Desktop (v4.1.4) over to a new computer. I also
>installed the HotSynch Manager onto the new computer as well. (My new
>computer runs Win XP Pro. I am running Hot SYnch Manager 6.0.1. And I have
>a Palm One Tungsten E2.)
>
>When I now push the Synch button, I get a message in the tray that says:
>"USB Device Not Recognized. One of the USB Devices attached to this
>computer has malfunctioned, and WIndows does not recognize it". (It also
>lists a little "tree diagram" with USB Root Hub and below that Unknow Device
>and USB Composite Device.
>
>Any idea what is causing this and what it will take to find a solution?
>
>(As you may be aware, Palm Support wants to Charge $$ me to answer simply
>questions....)
>
>Thanks for your help!
>
>
>
>
>
>
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A. Nona Muss

External


Since: Oct 26, 2008
Posts: 4



(Msg. 3) Posted: Tue Oct 28, 2008 1:33 am
Post subject: Re: Synch issues on a new computer? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

<news RemoveThis @picaxe.us> wrote in message
news:8bhbg498si7hua8h7k2a92hv13frmgfrjh@4ax.com...

> Did you configure the sync software to use the USB port?


Yes, I did.






>
>
> On Sun, 26 Oct 2008 18:38:40 -0400, "A. Nona Muss" <Anon RemoveThis @Anon.com>
> wrote:
>
>>I just moved my Palm Desktop (v4.1.4) over to a new computer. I also
>>installed the HotSynch Manager onto the new computer as well. (My new
>>computer runs Win XP Pro. I am running Hot SYnch Manager 6.0.1. And I
>>have
>>a Palm One Tungsten E2.)
>>
>>When I now push the Synch button, I get a message in the tray that says:
>>"USB Device Not Recognized. One of the USB Devices attached to this
>>computer has malfunctioned, and WIndows does not recognize it". (It also
>>lists a little "tree diagram" with USB Root Hub and below that Unknow
>>Device
>>and USB Composite Device.
>>
>>Any idea what is causing this and what it will take to find a solution?
>>
>>(As you may be aware, Palm Support wants to Charge $$ me to answer simply
>>questions....)
>>
>>Thanks for your help!
>>
>>
>>
>>
>>
>>
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Steve Thackery

External


Since: Oct 28, 2008
Posts: 1



(Msg. 4) Posted: Tue Oct 28, 2008 9:33 am
Post subject: Re: Synch issues on a new computer? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

That's strange: it's as if the USB driver for the Palm wasn't installed
properly on the new machine.

I'm not sure what to do about this, other than to suggest you uninstall the
whole thing and start again.

Sorry I can't be of more help.

SteveT
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