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Outlook crashes on restart if AS4.1 is loaded

  
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Author Message
CJSnet

External


Since: Oct 17, 2005
Posts: 25



(Msg. 1) Posted: Tue Feb 28, 2006 4:43 pm
Post subject: Outlook crashes on restart if AS4.1 is loaded
Archived from groups: microsoft>public>pocketpc>activesync (more info?)
Hi, are MS aware of this?

If AS4.1 is loaded and the device docked, and you close Outlook (or it
crashes), upon reloading Outlook 2003 it crashes, requiring a reload, which
crashes... which crashes...

Only by removing the device from the dock, so AS goes offline, will Outlook
restart correctly.

This has been an issue since AS v3.x.
--
Thanks.

CJSnet

(Remove TEETH to reply by e-mail.)
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Chris De Herrera

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Since: Jul 30, 2005
Posts: 351



(Msg. 2) Posted: Sun Mar 05, 2006 8:02 pm
Post subject: Re: Outlook crashes on restart if AS4.1 is loaded [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Hi,
Have you tried uninstalling ActiveSync and Outlook, and then reinstall
Outlook and then ActiveSync?


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

"CJSnet" <usenet DeleteThis @TEETHthe-simpson.tv> wrote in message
news:%23Jn49aFQGHA.164@TK2MSFTNGP12.phx.gbl...
> Here is the exact process and message:
>
> 1) Dock WM device (has happened with 3 different ones)
> 2) Have Outlook loaded
> 3) Close Outlook
> 4) Open Outlook
> 5) Error message appears:
> Microsoft Office Outlook has encoutered a problem and needs to close.
> AppName: outlook.exe AppVer: 11.0.8000.0 AppStamp:43599e06
> ModName: outlib.dll ModVer:11.0.8002.0 ModStamp:437304bc
> fDebug:0 Offset: 003500ea
>
> I have the standard Windows Firewall SP2 with all default settings and
> ActiveSync ticked.
>
> This has happened with every version of Outlook, ActiveSync and Windows
> Mobile I have had. I always send the error report to MS, but nothing gets
> fixed.
> --
> Thanks.
>
> CJSnet
>
> (Remove TEETH to reply by e-mail.)
>
>
> "Chris De Herrera" <spam DeleteThis @pocketpctalk.com> wrote in message
> news:%23bD2VwIPGHA.2624@TK2MSFTNGP12.phx.gbl...
>> Hi,
>> What is the exact error message displayed? Do you have a firewall or VPN
>> software installed on the PC?
>>
>>
>> --
>> Chris De Herrera
>> http://www.pocketpcfaq.com
>> http://www.tabletpctalk.com
>> http://www.pocketpctalk.com
>> http://www.mobilitytalk.com
>>
>> ActiveSync 4.x Troubleshooting Guide -
>> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
>>
>> "CJSnet" <usenet DeleteThis @TEETHthe-simpson.tv> wrote in message
>> news:%23GI7QYIPGHA.2440@TK2MSFTNGP11.phx.gbl...
>>> Hi, are MS aware of this?
>>>
>>> If AS4.1 is loaded and the device docked, and you close Outlook (or it
>>> crashes), upon reloading Outlook 2003 it crashes, requiring a reload,
>>> which crashes... which crashes...
>>>
>>> Only by removing the device from the dock, so AS goes offline, will
>>> Outlook restart correctly.
>>>
>>> This has been an issue since AS v3.x.
>>> --
>>> Thanks.
>>>
>>> CJSnet
>>>
>>> (Remove TEETH to reply by e-mail.)
>>>
>>>
>>
>>
>
>
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