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"IN" calling revisited

 
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Dan Albrich

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Since: Jun 26, 2005
Posts: 3



(Msg. 16) Posted: Fri Sep 09, 2005 8:33 am
Post subject: Re: "IN" calling revisited [Login to view extended thread Info.]
Archived from groups: alt>cellular>verizon (more info?)

> I'm begining to think that the website...

I have several family members using Verizon's network, some with old plans,
and some who are actually customers of Verizon network airtime resellers. I
can tell you from direct experience that my calls to them show up on my bill
as in-calling (included at no charge), and yes, they get billed for the
minutes.

Old Verizon plans that include mobile-to-mobile minutes used to get the same
free minutes, but only if both parties were using the Verizon native
network. I don't know how this case gets billed today, but I know an AC
customer would get the minutes for free. The other party would likely only
get them for free if both you and they were on Verizon's native network --
at least that's how it used to work.

Anyway, yes, that web page only tells you if the phone number in question is
in their system (i.e. uses Verizon's network). All that tells you is that
you will not be billed, and it has no implication for how the other party
will be billed. For my family members, I always ask as a courtesy so I
don't as you say "burn up their minutes."

Oddly, in my family, even though we have several Verizon network phones, my
spouse and I are the only ones who get free-in minutes. The others tend to
have limited use prepaid plans with no free minutes whatsoever. As noted, I
can call them for free, but that isn't much good because they cannot sit on
the line and yammer.

-Dan
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Jerome Zelinske

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Since: Jun 27, 2005
Posts: 99



(Msg. 17) Posted: Fri Sep 09, 2005 1:19 pm
Post subject: Re: "IN" calling revisited [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Ask her if she has in. Or call her and let her ask you to call back
later if she wants.


Lena wrote:
> Isaiah Beard wrote:
>
>>I *think* everyone has been upgraded to IN.
>
>
> That's what I am trying to determine. It matters to me, because I have
> "IN" calling, but if I call my sister during prime time, I'll be
> burning her minutes if she is not "IN".
>
> I'm begining to think that the website
>
> http://www.verizonwireless.com/b2c/LNPControllerServlet?path=lnppromo1
>
> is flawed and just reports that any VZW number is "IN".
>
> Lena
>
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David S

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Since: Jul 06, 2005
Posts: 58



(Msg. 18) Posted: Sun Sep 11, 2005 6:33 pm
Post subject: Re: "IN" calling revisited [Login to view extended thread Info.]
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On Thu, 08 Sep 2005 23:37:33 GMT, castellan <castellan.TakeThisOut@dev.null> chose to
add this to the great equation of life, the universe, and everything:

>I'm on the $40 americas choice plan now, but with an employee discount with a
>partnering company, so i get a 23% discount, dropping it to around $33 after taxes.

Wow. You must have lower taxes than I do. I have a 17% discount on the $40
plan and after taxes and stuff it comes back to just about $40 again.

--
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Lena

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Since: Jul 14, 2005
Posts: 42



(Msg. 19) Posted: Mon Sep 12, 2005 2:57 am
Post subject: Re: "IN" calling revisited [Login to view extended thread Info.]
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Elmo P. Shagnasty wrote:

> It's not flawed at all. It's operating exactly as designed. It's
> simply telling you that a phone number is IN the Verizon Wireless
> network.

That IS very misleading, and I would definitely call it "flawed". If
that's the way it was designed, it is confusing the issue of "IN"
calling with "in or on the Verizon network". "IN" calling means a free
call, in the network does not.

What is going to happen when a customer who has used that website,
plucks their own number in and sees that they are *IN*, thinks they now
have free "IN" calling, burns up 10000 minutes and gets a bill for $450
in overages?

I wonder if Verizon Customer Service is capable of explaining the
issue.

Lena
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Elmo P. Shagnasty

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Since: Jun 25, 2005
Posts: 377



(Msg. 20) Posted: Mon Sep 12, 2005 6:10 am
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Proconsul

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Since: Jun 11, 2005
Posts: 9



(Msg. 21) Posted: Mon Sep 12, 2005 10:01 am
Post subject: Re: "IN" calling revisited [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Lena <lenagainster.RemoveThis@gmail.com> wrote:

| Elmo P. Shagnasty wrote:
|
|| It's not flawed at all. It's operating exactly as designed. It's
|| simply telling you that a phone number is IN the Verizon Wireless
|| network.
|
| That IS very misleading, and I would definitely call it "flawed". If
| that's the way it was designed, it is confusing the issue of "IN"
| calling with "in or on the Verizon network". "IN" calling means a
| free call, in the network does not.
|
| What is going to happen when a customer who has used that website,
| plucks their own number in and sees that they are *IN*, thinks they
| now have free "IN" calling, burns up 10000 minutes and gets a bill
| for $450 in overages?
|
| I wonder if Verizon Customer Service is capable of explaining the
| issue.

Anyone is capable of explaining the issue - I respectfully recommend that
you learn to read for comprehension. The "issue" is simple, clear and not at
all difficult to understand....

If you are "IN", the call is free for you. If the other Verizon subscriber
is "IN", it's free for them. Any/all parties have to be "IN" for "IN" credit
on THEIR accounts.....

PC
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Lena

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Since: Jul 14, 2005
Posts: 42



(Msg. 22) Posted: Mon Sep 12, 2005 12:01 pm
Post subject: Re: "IN" calling revisited [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Proconsul wrote:
> Anyone is capable of explaining the issue - I respectfully recommend that
> you learn to read for comprehension. The "issue" is simple, clear and not at
> all difficult to understand....

I respectfully recommend that you go to the webpage:

http://www.verizonwireless.com/b2c/LNPControllerServlet?path=lnppromo1

and see how misleading it is before spouting off your comments about
how "simple, clear and not at all difficlut to understand". Try poking
in a VZW number that you know does NOT have "IN" calling, and see what
happens. The website will tell you they are IN. They may be IN, but
they do not have "IN" calling. That is the issue and that is why the
webpage is faulty.

Lena
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Proconsul

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Since: Jun 11, 2005
Posts: 9



(Msg. 23) Posted: Mon Sep 12, 2005 3:17 pm
Post subject: Re: "IN" calling revisited [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Lena <lenagainster RemoveThis @gmail.com> wrote:

| Proconsul wrote:
|| Anyone is capable of explaining the issue - I respectfully
|| recommend that you learn to read for comprehension. The "issue" is
|| simple, clear and not at all difficult to understand....
|
| I respectfully recommend that you go to the webpage:
|
| http://www.verizonwireless.com/b2c/LNPControllerServlet?path=lnppromo1
|
| and see how misleading it is before spouting off your comments about
| how "simple, clear and not at all difficlut to understand". Try
| poking in a VZW number that you know does NOT have "IN" calling, and
| see what happens. The website will tell you they are IN. They may
| be IN, but they do not have "IN" calling. That is the issue and that
| is why the webpage is faulty.

I understood it without difficulty - so do most people.....the distinction
you poiint out doesn't trouble those who can read the English language with
comprehension......Smile

So much for "spouting off".....Smile

PC
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Elmo P. Shagnasty

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Since: Jun 25, 2005
Posts: 377



(Msg. 24) Posted: Mon Sep 12, 2005 4:00 pm
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Elmo P. Shagnasty

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Since: Jun 25, 2005
Posts: 377



(Msg. 25) Posted: Mon Sep 12, 2005 4:02 pm
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Quick

External


Since: Jul 30, 2005
Posts: 199



(Msg. 26) Posted: Mon Sep 12, 2005 5:08 pm
Post subject: Re: "IN" calling revisited [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Lena wrote:
> Elmo P. Shagnasty wrote:
>
>> It's not flawed at all. It's operating exactly as
>> designed. It's simply telling you that a phone number
>> is IN the Verizon Wireless network.
>
> That IS very misleading, and I would definitely call it
> "flawed". If that's the way it was designed, it is
> confusing the issue of "IN" calling with "in or on the
> Verizon network". "IN" calling means a free call, in the
> network does not.
>
> What is going to happen when a customer who has used that
> website, plucks their own number in and sees that they
> are *IN*, thinks they now have free "IN" calling, burns
> up 10000 minutes and gets a bill for $450 in overages?

It's true. They have made the mistake of thinking that
people have any idea of what service they contracted
for...

-Quick
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IMHO IIRC

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Since: May 22, 2006
Posts: 43



(Msg. 27) Posted: Mon Sep 12, 2005 5:08 pm
Post subject: Re: "IN" calling revisited [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

In news:cCiVe.374$Jm.193@newssvr27.news.prodigy.net,
Quick <quick7135-news.RemoveThis@NOSPAMyahoo.com> typed:
> Lena wrote:
>> Elmo P. Shagnasty wrote:
>>
>>> It's not flawed at all. It's operating exactly as
>>> designed. It's simply telling you that a phone number
>>> is IN the Verizon Wireless network.
>>
>> That IS very misleading, and I would definitely call it
>> "flawed". If that's the way it was designed, it is
>> confusing the issue of "IN" calling with "in or on the
>> Verizon network". "IN" calling means a free call, in the
>> network does not.
>>
>> What is going to happen when a customer who has used that
>> website, plucks their own number in and sees that they
>> are *IN*, thinks they now have free "IN" calling, burns
>> up 10000 minutes and gets a bill for $450 in overages?
>
> It's true. They have made the mistake of thinking that
> people have any idea of what service they contracted
> for...
>
> -Quick

They should say it checks if the phone number you input is a VZW number AND
if it is you will not use peak minutes to call that number if you have IN on
your account.
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Quick

External


Since: Jul 30, 2005
Posts: 199



(Msg. 28) Posted: Mon Sep 12, 2005 9:06 pm
Post subject: Re: "IN" calling revisited [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Lena wrote:
> Proconsul wrote:
>> Anyone is capable of explaining the issue - I
>> respectfully recommend that you learn to read for
>> comprehension. The "issue" is simple, clear and not at
>> all difficult to understand....
>
> I respectfully recommend that you go to the webpage:
>
> http://www.verizonwireless.com/b2c/LNPControllerServlet?path=lnppromo1
>
> and see how misleading it is before spouting off your
> comments about how "simple, clear and not at all
> difficlut to understand".

"You won't use up your minutes or messaging allowance
with Unlimited IN Calling..."

This is in orange colored print to stand out. I don't think
too many would be mislead by what this means in standard
English. The hint here is the capitalization. "Unlimited IN
Calling" is capitalized. This indicates that it is a proper name.
In this case the name of a feature.

Here is the tough part. DO YOU HAVE THIS FEATURE?
This is where many will draw a blank. They have no idea
what features they have or what those features do. The
upside is that EVERYBODY with a current plan has IN.
Those who don't have a current plan that includes IN are
mostly aware of the Mobile 2 Mobile (<-- note caps) feature,
what it means, if they have it, and how many minutes they get.

The website is geared for what YOU will be charged.
1) They make the (obviously faulty) assumption that YOU
know if you have IN calling or not.
2) They make the (obviously faulty) assumption that if you
know you have IN that you then know what it means.

They have loads of pamphlets in the stores listing all features
and how they work and even examples of how you can use
them.

They send you loads of pamphlets enclosed in the mail
with your contract which explain how all these features
work and how you could use them. All the models are
smiling in the pictures. The message is that you want to
get these features/services.

I think you should take your case in front of Judge Judy.
We would all enjoy watching.

-Quick
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Proconsul

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Since: Jun 11, 2005
Posts: 9



(Msg. 29) Posted: Mon Sep 12, 2005 9:06 pm
Post subject: Re: "IN" calling revisited [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

It would appear that there are a number of people posting here who can read
English without too much trouble.....Smile

PC

Quick <quick7135-news DeleteThis @NOSPAMyahoo.com> wrote:

| Lena wrote:
|| Proconsul wrote:
||| Anyone is capable of explaining the issue - I
||| respectfully recommend that you learn to read for
||| comprehension. The "issue" is simple, clear and not at
||| all difficult to understand....
||
|| I respectfully recommend that you go to the webpage:
||
|| http://www.verizonwireless.com/b2c/LNPControllerServlet?path=lnppromo1
||
|| and see how misleading it is before spouting off your
|| comments about how "simple, clear and not at all
|| difficlut to understand".
|
| "You won't use up your minutes or messaging allowance
| with Unlimited IN Calling..."
|
| This is in orange colored print to stand out. I don't think
| too many would be mislead by what this means in standard
| English. The hint here is the capitalization. "Unlimited IN
| Calling" is capitalized. This indicates that it is a proper name.
| In this case the name of a feature.
|
| Here is the tough part. DO YOU HAVE THIS FEATURE?
| This is where many will draw a blank. They have no idea
| what features they have or what those features do. The
| upside is that EVERYBODY with a current plan has IN.
| Those who don't have a current plan that includes IN are
| mostly aware of the Mobile 2 Mobile (<-- note caps) feature,
| what it means, if they have it, and how many minutes they get.
|
| The website is geared for what YOU will be charged.
| 1) They make the (obviously faulty) assumption that YOU
| know if you have IN calling or not.
| 2) They make the (obviously faulty) assumption that if you
| know you have IN that you then know what it means.
|
| They have loads of pamphlets in the stores listing all features
| and how they work and even examples of how you can use
| them.
|
| They send you loads of pamphlets enclosed in the mail
| with your contract which explain how all these features
| work and how you could use them. All the models are
| smiling in the pictures. The message is that you want to
| get these features/services.
|
| I think you should take your case in front of Judge Judy.
| We would all enjoy watching.
|
| -Quick
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castellan

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Since: Jul 15, 2005
Posts: 11



(Msg. 30) Posted: Tue Sep 13, 2005 1:01 pm
Post subject: Re: "IN" calling revisited [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On 2005-09-11, David S <dwstreeter DeleteThis @spamisnaughty.att.net> wrote:
>>I'm on the $40 americas choice plan now, but with an employee discount with a
>>partnering company, so i get a 23% discount, dropping it to around $33 after taxes.
>
> Wow. You must have lower taxes than I do. I have a 17% discount on the $40
> plan and after taxes and stuff it comes back to just about $40 again.

WHOOPS. Im sorry, Im *not* on the 40$ plan (thats my wife's phone), ive got the $35 AC 300
one. $24.90 after discount + $5.94 in fees

Gross Receipts Surchg $.96
Fed Universal Service Charge .41
Regulatory Charge .05
Dutchess Cnty 911 Surchg $.30
NY State E911 Fee 1.20
Federal Tax .88
NY State Sales Tax 1.06
Dutchess Cnty Sales Tax .99
NY Local McTd Sales Tax .09


I used to have a text plan, $5 a month for 500 messages, but i realized I was only doing
about 20 messages a month tops. Im better off paying for them ala carte.


--
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