Mobile Phone Tools and Moto E815 - major frustration getti..

I hope someone can help. I just got a new Moto E815 to upgrade my wife's
old T730. I bought a copy of MPT and the cable. I was able to get a
connection to her old T730 to copy off her address book into MPT.

When I try to connect the E815 I can not get MPT to recognize the phone. I
am trying to set up a second profile (the first for the T730; second for the
E815.) I hear my PC make the little bing-bong sound when a USB device is
attached, so I assume I am making a connection to the PC just fine. When I
go into the process to detect the phone, the progress bar moves across and
then eventually comes back with a message about not being able to find the
phone.

I updated the software using the AutoUpdate -It shows I am on v3.25b.
(4/8/2005)

Are there drivers that I need to install? This is really puzzling and
frustrating.
Thanks in advance!
Keith

This has been discussed at length on HowardForums on the Motorola subforum
under the VZW forum. You need to manually configure MPT to use the E815m
configuration to select the correct drivers.

"KWA" <junkmail DeleteThis @junkmail.com> wrote in message
news:yzpUe.9570$uD6.1335@tornado.ohiordc.rr.com...
>I hope someone can help. I just got a new Moto E815 to upgrade my wife's
> old T730. I bought a copy of MPT and the cable. I was able to get a
> connection to her old T730 to copy off her address book into MPT.
>
> When I try to connect the E815 I can not get MPT to recognize the phone.
> I
> am trying to set up a second profile (the first for the T730; second for
> the
> E815.) I hear my PC make the little bing-bong sound when a USB device is
> attached, so I assume I am making a connection to the PC just fine. When
> I
> go into the process to detect the phone, the progress bar moves across and
> then eventually comes back with a message about not being able to find the
> phone.
>
> I updated the software using the AutoUpdate -It shows I am on v3.25b.
> (4/8/2005)
>
> Are there drivers that I need to install? This is really puzzling and
> frustrating.
> Thanks in advance!
> Keith
>