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Another Botched AT&T Equipment Upgrade

 
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JG

External


Since: Jul 30, 2008
Posts: 4



(Msg. 1) Posted: Fri Jan 02, 2009 3:57 pm
Post subject: Another Botched AT&T Equipment Upgrade
Archived from groups: alt>cellular>attws, others (more info?)

Power Outage ??? Yeah Right... sorry *ss excuse...JG

http://www.pcworld.com/article/156136/atandt_restores_service_after_outages.html
AT&T on Monday said it had restored service after power outages and
bad weather caused its service to go down in parts of the U.S.

A power failure hit an AT&T facility in Bloomfield, Michigan on Sunday
morning local time, which caused mobile service disruption in parts of
the midwest region of the U.S., the company said on Sunday.
Though most services were back up on Sunday, AT&T said some customers
may have experienced "sporadic service issues" on Monday as it
"rebooted equipment impacted by power outages," the company wrote on
its Twitter page. However, as of a few hours ago, AT&T said it had
fully restored services.
....
Frustrated AT&T subscribers on Sunday reported cell phone and data
services being affected in multiple states and major cities such as
Chicago from the outage. Some users also reported not being able to
access AT&T's data network using Apple's iPhone or Research In
Motion's BlackBerry mobile devices.

"As I write this, some 10 hours after the outage began, I don't have
many facts other than my Blackberry didn't work for about 9 hours
today," wrote blogger Matt Friedman on the Tanner and Friedman blog.

AT&T did not respond to request for comment about the outage.
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Todd Allcock

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Since: Jan 01, 2009
Posts: 10



(Msg. 2) Posted: Fri Jan 02, 2009 7:40 pm
Post subject: Re: Another Botched AT&T Equipment Upgrade [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

At 02 Jan 2009 15:57:02 -0800 JG wrote:

> Though most services were back up on Sunday, AT&T said some customers
> may have experienced "sporadic service issues" on Monday as it
> "rebooted equipment impacted by power outages," the company wrote on
> its Twitter page...
> ...AT&T did not respond to request for comment about the outage.


Gotta love that the nation's largest carrier feels Twitter is an
appropriate method to communicate with its customers!

*Sigh*
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John Navas

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Since: Jul 12, 2007
Posts: 752



(Msg. 3) Posted: Fri Jan 02, 2009 7:40 pm
Post subject: Re: Another Botched AT&T Equipment Upgrade [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Fri, 02 Jan 2009 19:40:08 -0700, Todd Allcock
<elecconnec DeleteThis @AnoOspamL.com> wrote in <BxA7l.65336$H11.9810@newsfe09.iad>:

>At 02 Jan 2009 15:57:02 -0800 JG wrote:
>
>> Though most services were back up on Sunday, AT&T said some customers
>> may have experienced "sporadic service issues" on Monday as it
>> "rebooted equipment impacted by power outages," the company wrote on
>> its Twitter page...
>> ...AT&T did not respond to request for comment about the outage.
>
>Gotta love that the nation's largest carrier feels Twitter is an
>appropriate method to communicate with its customers!
>
>*Sigh*

Since that's where a lot of customers are, why not?

--
Best regards, FAQ FOR AT&T MOBILITY (CINGULAR WIRELESS):
John <http://en.wikibooks.org/wiki/AT&T_Mobility_FAQ>
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Bob Haar

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Since: Sep 21, 2008
Posts: 6



(Msg. 4) Posted: Fri Jan 02, 2009 9:01 pm
Post subject: Re: Another Botched AT&T Equipment Upgrade [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On 1/2/09 6:57 PMJan 2, "JG" <jgrove24.TakeThisOut@hotmail.com> wrote:

> Power Outage ??? Yeah Right... sorry *ss excuse...JG
>
> http://www.pcworld.com/article/156136/atandt_restores_service_after_outages.ht
> ml
> AT&T on Monday said it had restored service after power outages and
> bad weather caused its service to go down in parts of the U.S.
>
> A power failure hit an AT&T facility in Bloomfield, Michigan on Sunday
> morning local time, which caused mobile service disruption in parts of
> the midwest region of the U.S., the company said on Sunday.

There were lengthy power outages in the area after a winter storm with high
winds. We were on our generator for less than a day but some nearby
communities were without power for four days.

Now why a power failure in one locale should interrupt service all across
the Midwest is a different question. Don't they know about redundancy and
automatic fail over?
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Elmo P. Shagnasty

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Since: Jun 25, 2005
Posts: 445



(Msg. 5) Posted: Fri Jan 02, 2009 10:44 pm
Post subject: Re: Another Botched AT&T Equipment Upgrade [Login to view extended thread Info.]
Imported from groups: per prev. post (more info?)

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