No iTunes store access

In article <gj25kq$8k9$1@news.motzarella.org>,
Salgud <spamboy6547.DeleteThis@comcast.net> wrote:

> I used to be able to access the iTunes store, but can't now. Just get
> that stupid horizontal barber pole and after what seems like an hour, it
> says it can't access the store. Any suggestions?

Wait for a couple days past Christmas. They're getting hammered by all
the iTunes gift cards that people got yesterday.

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Salgud <spamboy6547.RemoveThis@comcast.net> wrote:

> I used to be able to access the iTunes store, but can't now. Just get
> that stupid horizontal barber pole and after what seems like an hour, it
> says it can't access the store. Any suggestions?

No problems here with the NZ iTunes Store.
--
If you're not part of the solution, you're part of the precipitate.

Jamie Kahn Genet wrote:
> Salgud <spamboy6547.RemoveThis@comcast.net> wrote:
>
>> I used to be able to access the iTunes store, but can't now. Just get
>> that stupid horizontal barber pole and after what seems like an hour, it
>> says it can't access the store. Any suggestions?
>
> No problems here with the NZ iTunes Store.
Gee, thanks for the help.

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Dave Balderstone wrote:
> In article <gj33le$q41$1@news.motzarella.org>, Salgud
> <spamboy6547.TakeThisOut@comcast.net> wrote:
>
>> Jamie Kahn Genet wrote:
>>> Salgud <spamboy6547.TakeThisOut@comcast.net> wrote:
>>>
>>>> I used to be able to access the iTunes store, but can't now. Just get
>>>> that stupid horizontal barber pole and after what seems like an hour, it
>>>> says it can't access the store. Any suggestions?
>>> No problems here with the NZ iTunes Store.
>> Gee, thanks for the help.
>

Thanks for the constructive reply.

> I can access both the US and Canadian stores.
>
> So, the usual suggestions:
>
> -- check the console and system logs for a clue
Only one entry in the console, and it had nothing to do with iTunes.
Tried finding "system logs", but got so many hits in Spotlight I didn't
know which ones to look at. I also Spotlighted "iTunes" to see if it
found anything, but it listed nearly every song in my library, among
other things. Nothing that appeared relevant, as usual.

> -- try from a different iTunes library
I only have one. Looked for an option to create another and couldn't
find any such thing.

> -- try from a different user account
Tried creating a new user account, same result, no store

> -- reboot and try again
Already did

> -- reset your internet connection and try again
Since I already rebooted and my internet connection works fine for
everything but iTunes, I don't think this one will help.
>
> If none of those work, it could just be a hiccup in the internet
> infrastructure between your location and ITMS. Wait a couple of hours
> and try again.

It's been this way for days.

I'm beginning to think this is yet another "incurable" Apple problem. In
the eight months I've owned my iMac, I've had a succession of them, more
than I can remember in total in 21 years I owned M$ machines. Not what I
expected at all.

Do you have any other suggestions?

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Salgud <spamboy6547.TakeThisOut@comcast.net> wrote:

> Jamie Kahn Genet wrote:
> > Salgud <spamboy6547.TakeThisOut@comcast.net> wrote:
> >
> >> I used to be able to access the iTunes store, but can't now. Just get
> >> that stupid horizontal barber pole and after what seems like an hour, it
> >> says it can't access the store. Any suggestions?
> >
> > No problems here with the NZ iTunes Store.
> Gee, thanks for the help.

Any time Have you contacted your ISP and seen if anyone else is
having issues? What type of connection do you have? Does this occur on
other machines on the same local network? Have you tried creating a test
user account, logging in there and accessing the iTunes Store?
--
If you're not part of the solution, you're part of the precipitate.

Dave Balderstone wrote:
> In article <gj3ttp$mml$1@news.motzarella.org>, Salgud
> <spamboy6547.DeleteThis@comcast.net> wrote:
>
> snip
>
>>> -- try from a different iTunes library
>> I only have one. Looked for an option to create another and couldn't
>> find any such thing.
>
> Hold down Option when launching iTunes. (And iPhoto, for that matter)
>
> snip
>
>>> -- reset your internet connection and try again
>> Since I already rebooted and my internet connection works fine for
>> everything but iTunes, I don't think this one will help.
>
> Try it anyway.
>
>>> If none of those work, it could just be a hiccup in the internet
>>> infrastructure between your location and ITMS. Wait a couple of hours
>>> and try again.
>> It's been this way for days.
>>
>> I'm beginning to think this is yet another "incurable" Apple problem. In
>> the eight months I've owned my iMac, I've had a succession of them, more
>> than I can remember in total in 21 years I owned M$ machines. Not what I
>> expected at all.
>>
>> Do you have any other suggestions?
>
> -- Check the Apple discussion boards. Is anyone else complaining? Is
> there a solution posted?
>
> -- Have you been playing with firewal settings? If so undo what you did.
>
> -- Did you install anything prior to the problem arising? If so undo
> what you did.
>
> -- See <http://www.macfixit.com/article.php?story=20081124101212914>
>
> -- Contact your ISP. Have they blocked ports 80 and or 443?
>
> -- Make sure you're using the current version of iTunes.
>
> -- Delete iTunes and reinstall.
>
> That 'bout uses up my repertoire.

Thanks for your suggestions, Dave. I was working my way through them
this afternoon, when it occured to me to try accessing iTunes from
another identity. I did and it worked. It was in some network security
settings. Got access now.