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Word can't handle TIF images in Snow Leopard

 
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ajfisher

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Since: Aug 01, 2008
Posts: 10



(Msg. 1) Posted: Sun Aug 30, 2009 3:42 pm
Post subject: Word can't handle TIF images in Snow Leopard
Archived from groups: microsoft>public>mac>office>word (more info?)

Version: 2008
Processor: Intel

Just upgraded to Snow Leopard, and now I'm finding that Word crashes every time it loads a document with any .TIF images in it. Also, Word now won't allow adding .TIF images to a new document.

Word also seems very unstable with .JPG files as well.

Anyone else encountering this behavior?
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BruceC

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Since: Sep 02, 2009
Posts: 1



(Msg. 2) Posted: Wed Sep 02, 2009 2:53 pm
Post subject: RE: Word can't handle TIF images in Snow Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Me too. I found by saving a blank document, then adding the image, it
wouldn't crash. This was with jpeg file, by the way. It crashed three times
prior to saving.

"ajfisher@officeformac.com" wrote:

> Version: 2008
> Processor: Intel
>
> Just upgraded to Snow Leopard, and now I'm finding that Word crashes every time it loads a document with any .TIF images in it. Also, Word now won't allow adding .TIF images to a new document.
>
> Word also seems very unstable with .JPG files as well.
>
> Anyone else encountering this behavior?
>
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John McGhie

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Since: Jun 12, 2007
Posts: 755



(Msg. 3) Posted: Thu Sep 03, 2009 6:25 am
Post subject: Re: Word can't handle TIF images in Snow Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Both of you, make sure you have applied the 12.2.1 update to Microsoft
Office.

Microsoft put out several fixes in anticipation of Snow Leopard. Without
them, you can expect to live in "interesting times".

I just inserted a GIF, a TIFF and a JPEG into Microsoft Word 2008 12.2.1 on
Snow Leopard: no problemo...

Hope this helps


On 3/09/09 7:53 AM, in article
D926D5D8-4A17-406E-8C32-EA7368BCC454 RemoveThis @microsoft.com, "BruceC"
<BruceC RemoveThis @discussions.microsoft.com> wrote:

> Me too. I found by saving a blank document, then adding the image, it
> wouldn't crash. This was with jpeg file, by the way. It crashed three times
> prior to saving.
>
> "ajfisher@officeformac.com" wrote:
>
>> Version: 2008
>> Processor: Intel
>>
>> Just upgraded to Snow Leopard, and now I'm finding that Word crashes every
>> time it loads a document with any .TIF images in it. Also, Word now won't
>> allow adding .TIF images to a new document.
>>
>> Word also seems very unstable with .JPG files as well.
>>
>> Anyone else encountering this behavior?
>>

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:john@mcghie.name
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EGM

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Since: Oct 01, 2009
Posts: 1



(Msg. 4) Posted: Thu Oct 01, 2009 11:16 pm
Post subject: Re: Word can't handle TIF images in Snow Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have updated office, but the instability with Word/.jpg files and Entourage with attachments continues.
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ajfisher

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Since: Aug 01, 2008
Posts: 10



(Msg. 5) Posted: Fri Oct 02, 2009 7:33 am
Post subject: Re: Word can't handle TIF images in Snow Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I guess OnyX is worth a try, although I'm not sure what "prebinding" is about and why that would help. In general I've been very disappointed with the stability of Word and (to a lesser extent) Excel under Snow Leopard. Word crashes on me at least twice per day, usually when trying to insert an image, open a file from an e-mail attachment, or use the "Save As..." command on files people have sent me.

I've tried a lot of things involving resolving duplicate fonts, cleaning font caches, and even starting from scratch with a new user account.
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John McGhie

External


Since: Jun 12, 2007
Posts: 755



(Msg. 6) Posted: Fri Oct 02, 2009 11:25 am
Post subject: Re: Word can't handle TIF images in Snow Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Word '08 is more stable on Snow Leopard than on earlier Oses.

I would fire up OnyX and clear out the caches, if I were you.

You should also run Disk Utility and repair the permissions, and do a
power-off restart to trigger the system housekeeping tasks.

You may also have to update your prebinding.

You can Google for instructions on how to do any of these you don't already
know Smile

Cheers


On 2/10/09 4:16 PM, in article 59b7b4ac.4.DeleteThis@webcrossing.caR9absDaxw,
"EGM@officeformac.com" <EGM.DeleteThis@officeformac.com> wrote:

> I have updated office, but the instability with Word/.jpg files and Entourage
> with attachments continues.

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:john@mcghie.name
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John McGhie

External


Since: Jun 12, 2007
Posts: 755



(Msg. 7) Posted: Mon Oct 05, 2009 9:25 pm
Post subject: Re: Word can't handle TIF images in Snow Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Make sure that you are using the RGB (24-bit) colour standard for anything
you want to use in Microsoft Office.

JPEG 2000 and any of the 36- or 48-bit colour standards will "often not
work" in various Microsoft Office applications.

Cheers


On 4/09/09 3:55 AM, in article 59b7b4ac.3.DeleteThis@webcrossing.caR9absDaxw,
"ajfisher@officeformac.com" <ajfisher.DeleteThis@officeformac.com> wrote:

> I'm fully updated, but the issue seems to mainly concern .TIF files created in
> Finale. On the other hand, I've noticed greater instability in Word in general
> since updating to Snow Leopard, with fairly frequent and unexplained crashes.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:john@mcghie.name
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