Problem with sessions timing out

William Smith <mecklists DeleteThis @REM0VETH1S.mn.rr.com> wrote on 22 jul
2005 in microsoft.public.mac.rdc:

> In article
> <1121991575.582549.64010 DeleteThis @g43g2000cwa.googlegroups.com>,
> "BlueOcean" <desktop DeleteThis @blueoceanpress.com> wrote:
>
>> We are running 10.4.2 Tiger on our Macs, with RDC 1.0.3
>> connecting to a 2003 server. Every where I can think of we have
>> the Idle session limit disconnect set to NEVER yet all of our
>> clients get disconnected after an undetermined amount of idle
>> time. I've checked the client settings, group settings, TS
>> manager settings, the Mac Systems Preferences "Energy Saver"
>> and everywhere I can find it's set to NEVER disconnect yet we
>> get disconnected. Please help!
>
> Hi Jan!
>
> Have you checked for any group policies that may be causing this
> behavior? Have a look a the "Sessions for Terminal Services"
> header on this page
> <http://www.computerperformance.co.uk/w2k3/gp/group_policy_comp_t
> erminal_
> services.htm#Set%20time%20limit%20for%20active%20but%20idle...>.
>
> Hope this helps! bill
>
> bill

And if the problem still exists after double-checking all GPOs,
then it's time to check your routers.

It's perfectly possible that there is a router between your clients
and your server, which sees no traffic and decides that the session
must have ended and throws it out.
The solution in that case is to enable KeepAlives. For the correct
registry key, check:

216783 - Unable to Completely Disconnect a Terminal Server
Connection
http://support.microsoft.com/?kbid=216783

Also check this link:
http://terminal.servebeer.com/php/flaky_connections.php
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
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