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Office Mac2008

 
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Anne_D_Agostino

External


Since: Nov 25, 2008
Posts: 2



(Msg. 1) Posted: Tue Nov 25, 2008 3:11 pm
Post subject: Office Mac2008
Archived from groups: microsoft>public>mac>otherproducts (more info?)

Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I have several problems. First, my computer began to freeze every time I tried to use the drawing toolbar in Word, so I finally decided to try and "repair" Office on my system by reinstalling the program. Now, when I try to open any program, I get a message that the Office database is corrupt and to launch the Microsoft database utility. I did that but it will not repair. I also can no longer open Entourage: the message says "This identity cannot be opened with this version of Entourage." Finally, I tried to install Service Pack 1 but it says there is not an upgradable version of Office on my hard drive.

If I remove the entire program and then reinstall, am I going to lose all of my email information (e.g., folders, calendars)?

HELP!!! I am working on a project that is due tomorrow morning and I am at a loss as to how to fix the problem!!!
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Anne_D_Agostino

External


Since: Nov 25, 2008
Posts: 2



(Msg. 2) Posted: Wed Nov 26, 2008 8:30 am
Post subject: Re: Office Mac2008 [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

THANK YOU! THANK YOU! THANK YOU!!!

> wrote:
>
>
> Hi,
>
>
>
> You know there is a group for Entourage
> ()microsoft.public.mac.office.entourage or for Office for Mac
> (microsoft.public.mac.office)?
>
>
> > I have several problems. First, my computer began to freeze every time I
> > tried to use the drawing toolbar in Word, so I finally decided to try
> > and "repair" Office on my system by reinstalling the program. Now, when
> > I try to open any program, I get a message that the Office database is
> > corrupt and to launch the Microsoft database utility. I did that but it
> > will not repair. I also can no longer open Entourage: the message says
> > "This identity cannot be opened with this version of Entourage."
> > Finally, I tried to install Service Pack 1 but it says there is not an
> > upgradable version of Office on my hard drive.
>
> Yeah, you had probably upgraded your previous version of Office before
> you reinstalled.
> I woudl stringly recommend using the uninstaller to completely (and
> properly) remoe Office from your Mac. Then use the 12.1.0 updater (SR1),
> then 12.1.3, then finally 12.1.4
>
> If your problems persusts, launch Entourage pressing down the Option key
> to get to the database Utility (AFTER you have updated all the way to
> 12.1.4). Use the utility to rebuild your identity,
>
> > If I remove the entire program and then reinstall, am I going to lose
> > all of my email information (e.g., folders, calendars)?
>
> Nope, they are safely stored in the Microsoft User Data folder in
> ~/Documents.
>
> Corentin
>
>
>
> Corentin
>
>
> --
> --- Mac:MS MVP <http://www.cortig.net/wordpress/> ---
> <http://www.mvps.org> - <http://mvp.support.microsoft.com>
> MVPs are not MS employees - Les MVP ne travaillent pas pour MS
> Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'&#65533;crire
>
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korventeen

External


Since: Jul 17, 2007
Posts: 750



(Msg. 3) Posted: Wed Nov 26, 2008 8:44 am
Post subject: Re: Office Mac2008 [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

<Anne_D_Agostino.DeleteThis@officeformac.com> wrote:


Hi,



You know there is a group for Entourage
()microsoft.public.mac.office.entourage or for Office for Mac
(microsoft.public.mac.office)?


> I have several problems. First, my computer began to freeze every time I
> tried to use the drawing toolbar in Word, so I finally decided to try
> and "repair" Office on my system by reinstalling the program. Now, when
> I try to open any program, I get a message that the Office database is
> corrupt and to launch the Microsoft database utility. I did that but it
> will not repair. I also can no longer open Entourage: the message says
> "This identity cannot be opened with this version of Entourage."
> Finally, I tried to install Service Pack 1 but it says there is not an
> upgradable version of Office on my hard drive.

Yeah, you had probably upgraded your previous version of Office before
you reinstalled.
I woudl stringly recommend using the uninstaller to completely (and
properly) remoe Office from your Mac. Then use the 12.1.0 updater (SR1),
then 12.1.3, then finally 12.1.4

If your problems persusts, launch Entourage pressing down the Option key
to get to the database Utility (AFTER you have updated all the way to
12.1.4). Use the utility to rebuild your identity,

> If I remove the entire program and then reinstall, am I going to lose
> all of my email information (e.g., folders, calendars)?

Nope, they are safely stored in the Microsoft User Data folder in
~/Documents.

Corentin



Corentin


--
--- Mac:MS MVP http://www.cortig.net/wordpress/ ---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire
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